codex - 💡(How to fix) Fix Adding credits still show "You're out of codex messages" popup above the chat [1 comments, 2 participants]

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openai/codex#21161Fetched 2026-05-06 06:25:39
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What version of the Codex App are you using (From “About Codex” dialog)?

26.429.30905 (2345)

What subscription do you have?

plus

What platform is your computer?

Darwin 25.4.0 arm64 arm

What issue are you seeing?

I added credits in my account to continue using Codex, but the pop-up still shows up:

<img width="754" height="79" alt="Image" src="https://github.com/user-attachments/assets/5ded70f5-de15-447d-b36b-d6db8c36303a" />

What steps can reproduce the bug?

First, chat with the model until the limit is reached. Second, add credits to your account. Third, the popup will still show. I restarted the app, still same issue is encountered. This is annoying but I can continue to chat though.

What is the expected behavior?

No response

Additional information

No response

extent analysis

TL;DR

The issue may be resolved by checking the credit balance and ensuring it is properly updated after adding credits.

Guidance

  • Verify that the credits have been successfully added to the account by checking the credit balance.
  • Try closing and reopening the chat session after adding credits to see if the popup still appears.
  • If the issue persists, check if there are any pending or incomplete transactions that may be causing the credit balance to not update correctly.
  • Consider reaching out to support to confirm if there are any known issues with credit updates or if there's a delay in reflecting the updated balance.

Notes

The issue seems to be related to the credit balance not being updated correctly after adding credits, but without more information about the expected behavior or additional context, it's difficult to provide a more specific solution.

Recommendation

Apply workaround: Try closing and reopening the chat session after adding credits to see if the popup still appears, as this may help resolve the issue temporarily until a more permanent fix can be found.

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codex - 💡(How to fix) Fix Adding credits still show "You're out of codex messages" popup above the chat [1 comments, 2 participants]