claude-code - 💡(How to fix) Fix Remote Control entitlement lost after May 27-28 incident — `Error: Remote Control is not yet enabled for your account` on active Max subscription

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Claude Code Remote Control was working on my account (Claude Max, OAuth) until 2026-05-28 ~16:00 Asia/Taipei. After the May 27-28 incident recovery window, all claude remote-control subcommand variants return:

Error: Remote Control is not yet enabled for your account.

The error is identical and immediate across all variants, with no network probe — the entitlement check is server-side, gating the subcommand entry point.

Error Message

Error: Remote Control is not yet enabled for your account.

Root Cause

Claude Code Remote Control was working on my account (Claude Max, OAuth) until 2026-05-28 ~16:00 Asia/Taipei. After the May 27-28 incident recovery window, all claude remote-control subcommand variants return:

Error: Remote Control is not yet enabled for your account.

The error is identical and immediate across all variants, with no network probe — the entitlement check is server-side, gating the subcommand entry point.

Code Example

Error: Remote Control is not yet enabled for your account.

---

$ claude remote-control --help
Error: Remote Control is not yet enabled for your account.

$ claude remote-control
Error: Remote Control is not yet enabled for your account.

$ claude remote-control start
Error: Remote Control is not yet enabled for your account.

$ claude remote-control help
Error: Remote Control is not yet enabled for your account.
RAW_BUFFERClick to expand / collapse

Summary

Claude Code Remote Control was working on my account (Claude Max, OAuth) until 2026-05-28 ~16:00 Asia/Taipei. After the May 27-28 incident recovery window, all claude remote-control subcommand variants return:

Error: Remote Control is not yet enabled for your account.

The error is identical and immediate across all variants, with no network probe — the entitlement check is server-side, gating the subcommand entry point.

Reproduction

$ claude remote-control --help
Error: Remote Control is not yet enabled for your account.

$ claude remote-control
Error: Remote Control is not yet enabled for your account.

$ claude remote-control start
Error: Remote Control is not yet enabled for your account.

$ claude remote-control help
Error: Remote Control is not yet enabled for your account.

What I've tried

  • claude auth login to refresh OAuth tokens — no change
  • /logout + /login inside REPL — no change
  • Verified all 6 documented disabling env vars are unset: ANTHROPIC_API_KEY, CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC, DISABLE_TELEMETRY, CLAUDE_CODE_USE_BEDROCK, CLAUDE_CODE_USE_VERTEX, CLAUDE_CODE_USE_FOUNDRY
  • Downgraded to 2.1.152 (and 2.1.150) — same error, ruling out a 2.1.153 client regression
  • Confirmed via Claude Help Center Fin chat (2026-05-29) — Fin could not resolve and recommended /feedback / GitHub Issue

Environment (from /status)

  • Version: 2.1.153 (Claude Code)
  • Login method: Claude Max account (OAuth)
  • Organization: personal Max auto-org (no Team/Enterprise admin layer)
  • Email: [email protected]
  • macOS: Darwin 25.3.0
  • ANTHROPIC_API_KEY: unset

Ask

This appears to be an account-level entitlement that was inadvertently revoked during incident recovery. Could the Claude Code team re-enable Remote Control on [email protected]?

Happy to provide additional diagnostic info on request.

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