codex - 💡(How to fix) Fix After my organization revoked the account I am signed in with, Codex is not responding, and burning CPU on the next launch [3 comments, 3 participants]

What version of the Codex App are you using (From “About Codex” dialog)?

Lastest

What subscription do you have?

Edu

What platform is your computer?

Windows 11

What issue are you seeing?

I have Codex running with a signed-in edu account. Today, after launching it again, it just showed kind of nothing (see screenshot below). Sometimes, the original UI glitches through, though.

Also, was unresponsive. After closing it from the tray context menu and starting again, an empty window showed, but not even the tray icon got shown. Retries showed the same result. I then checked the Windows store for updates. There was one, so I installed it through there. Then, the same issue as originally happened. Tray icon shows, but the app itself is completely empty:

<img width="2550" height="1377" alt="Image" src="https://github.com/user-attachments/assets/625a9489-9ccc-4046-889a-b90b6e493c70" />

And it uses huge amount of CPU (I have a rather powerful laptop):

<img width="856" height="440" alt="Image" src="https://github.com/user-attachments/assets/62e649d2-0e56-42e4-abbe-06e776f69909" />

I hope that there is a chance to fix this ASAP, that I won't lose any history and that I can continue using Codex.

@etraut-openai

What steps can reproduce the bug?

Not entirely sure, but the description gives my suspicion what causes this.

What is the expected behavior?

No response

Additional information

No response