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claude-code - 💡(How to fix) Fix Anthropic does unethical "tests" where it hides price options from new signups. [1 participants]

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anthropics/claude-code#52953•Fetched 2026-04-25 06:16:18
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Earlier that evening, developer George Pu flagged that Claude Code had quietly vanished from the Pro and Free columns on Anthropic's pricing page—no announcement, just a silent edit. The implication was stark: users would need the $100-a-month Max plan to keep using it, a fivefold jump from Pro's $20. The backlash was instant. Avasare stepped in to clarify it was a limited test affecting roughly 2% of new signups, with existing subscribers untouched. He also got candid about why Anthropic is even poking at its pricing structure: when Max launched a year ago, Claude Code wasn't bundled in, Cowork didn't exist, and multi-hour AI agents weren't a daily workflow. They are now. "Our current plans weren't built for this," he wrote.

What Should Happen?

Don't hide prices, this should be illegal.

Error Messages/Logs

Steps to Reproduce

Sign up

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

1

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The issue can be mitigated by Avasare or the development team clarifying pricing structures and ensuring transparency in plan changes.

Guidance

  • The problem seems to stem from a lack of transparency in pricing plan changes, which caused confusion among users.
  • To verify the issue, one can check the pricing page for clear information on plan changes and their effects on existing subscribers.
  • Avasare's clarification that the change was a limited test affecting only new signups may help mitigate the issue, but a more permanent solution would involve clear communication of pricing structures.
  • The development team should consider implementing a system for announcing plan changes and their implications to avoid similar backlashes in the future.

Notes

The provided information does not include technical details about the Anthropic API or Claude Code, so a technical fix cannot be suggested. The issue seems to be more related to communication and transparency.

Recommendation

Apply workaround: The development team should prioritize clear communication of plan changes to avoid similar issues, as a technical fix is not applicable in this case.

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claude-code - 💡(How to fix) Fix Anthropic does unethical "tests" where it hides price options from new signups. [1 participants]