claude-code - 💡(How to fix) Fix [BUG] Account & Usage modal stuck on "Loading usage data..." — never completes

• I searched existing issues and didn't find a duplicate
• This is a single bug report (not multiple issues combined)
• I'm using the latest version of Claude Code

What's Wrong?

Clicking "View Usage" in the Account & Usage modal displays "Loading usage data..." but the modal never finishes loading. The spinner persists indefinitely and no usage data appears.

<img width="480" alt="Account & Usage modal stuck on Loading usage data" src="https://assets.themarketingshow.com/bugs/anthropics-claude-code/account-usage-loading-stuck-2026-05-26.png">

What Should Happen?

The usage data should load and display account/subscription information with consumption metrics against the weekly threshold.

Steps to Reproduce

1. Open Claude Code (desktop or VS Code extension)
2. Click the account menu (avatar or settings)
3. Select "Account & Usage"
4. Observe the modal — it shows "Loading usage data..."
5. Wait — the loading state persists indefinitely, no data renders

Claude Model

Haiku (N/A for CLI issue)

Is this a regression?

Don't know — usage data endpoint may be intermittently failing

Environment

• Claude Code Version: 2.1.150
• Claude Code Extension: 2.1.145
• Platform: Anthropic API
• Operating System: macOS 26.5 (M2 Ultra)
• VS Code: 1.121.0
• Terminal/Shell: VS Code integrated terminal

Additional Information

The modal appears to be attempting to fetch account usage data from an API endpoint that either:

• Is not responding
• Is timing out
• Has a connectivity issue on the client side
• Has a scope or authentication issue preventing the request

Console logs or network tab inspection might reveal the failing API call or error.