claude-code - 💡(How to fix) Fix [BUG] Admin settings: "Allow remote control" toggle is greyed out unless "Code on the Web" is enabled (Team plan)

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report
• I am using the latest version of Claude Code

What's Wrong?

In the Claude Code admin settings panel (claude.ai/admin-settings/claude-code), the Allow remote control toggle (labelled "Research preview") is rendered in a greyed-out, non-interactive state whenever Code on the Web is off. Clicking the toggle does nothing; there is no tooltip, error, or explanation indicating that another setting must be enabled first.

Switching Code on the Web to ON immediately un-greys the Remote Control toggle, after which it can be turned on normally.

The two features are presented as independent rows in the admin UI but are silently coupled.

The Remote Control row's own description text reads:

Allow your team to continue local Claude Code sessions from claude.ai/code or the Claude mobile app. Sessions run on the user's machine with full access to their local filesystem, tools, and project configuration.

That is, the feature is documented to support continuing local sessions from either claude.ai/code or the mobile app. Gating it behind Code-on-the-Web therefore also blocks mobile-only Remote Control usage, which has no relationship to whether the org allows cloud sandboxes to run against its repos.

What Should Happen?

Decouple the controls. Allow Remote Control should be independently toggleable regardless of the Code-on-the-Web state. The features address different use cases (driving a local CLI from another device — including the mobile app — vs. running cloud sandboxes against GitHub repos) and an org should not have to opt into the latter to allow the former.

Steps to Reproduce

1. As a Team-plan admin, go to claude.ai/admin-settings/claude-code.
2. Ensure Code on the Web is OFF.
3. Observe: the Allow remote control row's toggle is greyed out and non-interactive (see screenshot).
4. Switch Code on the Web to ON.
5. Observe: the Allow remote control toggle un-greys and can be switched on normally.

Screenshot

<img width="988" height="95" alt="Image" src="https://github.com/user-attachments/assets/987cc6c0-2a83-46d2-9221-3534413f37c9" />

Error Messages/Logs

None — the toggle is silently disabled.

Plan

Team

Browser / OS

Chrome 148.0.7778.181 on macOS 26.5