claude-code - 💡(How to fix) Fix [BUG] API Error 500 on all models - Claude Code and claude.ai completely unusable (Apr 15, 2026) [1 participants]

API Error: 500 {"type":"error","error":{"type":"api_error","message":"Internal server error"},"request_id":"req_011Ca5jW9w1N2AqSZzDfRymV"} API Error: 500 {"type":"error","error":{"type":"api_error","message":"Internal server error"},"request_id":"req_011Ca5kaqYU68D65Grjbu27i"}

TL;DR

The issue is likely related to a server-side problem, given the API Error 500 on every request and the 'Claude will return soon' page on the Claude.ai web, suggesting a potential maintenance or outage issue.

Guidance

• Verify the status of the Claude.ai service through official channels or social media to confirm if there's an ongoing maintenance or outage.
• Check the Claude Code version to ensure it's compatible with the current server configuration, although the issue report mentions it's updated to the latest version.
• Attempt to access the service from a different platform or environment to isolate if the issue is specific to macOS or the local setup.
• Monitor the /status page for updates, despite it currently rendering garbled text, as it might provide crucial information once the issue is addressed.

Example

No specific code snippet can be provided due to the nature of the issue being server-side and related to external services.

Notes

The guidance provided is based on the information given and the symptoms described. Without direct access to the Claude.ai infrastructure or more detailed error logs, it's challenging to provide a more specific fix. The issue seems to be on the server-side, given the error messages and the maintenance page on the web service.

Recommendation

Apply workaround: Given the symptoms, it seems the service is experiencing technical difficulties. Waiting for the service to come back online or contacting support for more information might be the best course of action. The reason is that the error messages and the maintenance page indicate a server-side issue that cannot be resolved through client-side actions.