claude-code - 💡(How to fix) Fix [BUG] Billing: "Stripe is temporarily unavailable" error on Pro upgrade — multiple devices, multiple days [2 comments, 3 participants]

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anthropics/claude-code#54752Fetched 2026-04-30 06:37:01
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Comments
2
Participants
3
Timeline
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Error Message

Error Messages/Logs

Submit — error: "Stripe is temporarily unavailable"

Fix Action

Fix / Workaround

Unable to upgrade to Claude Pro. Every attempt fails with "Stripe is temporarily unavailable." This has persisted for several days across 2 different computers and multiple payment methods. Not a local issue.

Code Example

"Stripe is temporarily unavailable.
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Unable to upgrade to Claude Pro. Every attempt fails with "Stripe is temporarily unavailable." This has persisted for several days across 2 different computers and multiple payment methods. Not a local issue.

What Should Happen?

Payment processes and account upgrades to Pro.

Error Messages/Logs

"Stripe is temporarily unavailable.

Steps to Reproduce

Go to claude.ai → Settings → Billing Click Upgrade Enter payment info Submit — error: "Stripe is temporarily unavailable"

Claude Model

None

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

v1.5354.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Non-interactive/CI environment

Additional Information

No response

extent analysis

TL;DR

The issue is likely related to a temporary Stripe outage or configuration issue, and a workaround may involve retrying the payment process or checking Stripe's status.

Guidance

  • Verify Stripe's status to ensure it's not a widespread issue: check Stripe's official status page or social media for any reported outages.
  • Try retrying the payment process after a short delay to see if the issue resolves itself.
  • If the issue persists, consider reaching out to Claude Code support for further assistance, as the problem may be specific to their integration with Stripe.
  • Check if there are any known issues or updates on the Claude Code GitHub page that may be related to this problem.

Notes

The issue seems to be related to an external service (Stripe), so the solution may depend on the status of that service. Without more information about the Claude Code implementation or Stripe's configuration, it's difficult to provide a more specific fix.

Recommendation

Apply workaround: retry the payment process after a short delay, as this may resolve the issue if it's indeed a temporary problem with Stripe.

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