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claude-code - 💡(How to fix) Fix [BUG] [BUG] Cowork tab missing on Windows — installer always lands in AppData\Roaming instead of LocalAppData

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Error Message

[remoteMarketplaceMigration] marketplace_migration.paths_unavailable err=Error: No active account/org for marketplace operations at async Object.pDA [as resolveCoworkPaths] (...index.js:6883)

Enterprise host-mode MDM key changed: requireCoworkFullVmSandbox false → null

Root Cause

Root cause identified via logs and filesystem inspection The installer consistently places Claude in AppData\Roaming\Claude\claude-code\ instead of AppData\Local\AnthropicClaude\. Even after:

  • Multiple manual reinstalls (large installer ~203MB)
  • Full removal of AppData\Roaming\Claude before reinstalling
  • Running installer with --system-level flag via PowerShell as admin
  • Logout/login cycle

Code Example

[remoteMarketplaceMigration] marketplace_migration.paths_unavailable
err=Error: No active account/org for marketplace operations
at async Object.pDA [as resolveCoworkPaths] (...index.js:6883)

Enterprise host-mode MDM key changed: requireCoworkFullVmSandbox false → null

---

gate=claudeai_cowork_backend_marketplaces value=true
gate=cowork_plugin_host_ops value=true

---



---

[remoteMarketplaceMigration] marketplace_migration.paths_unavailable
err=Error: No active account/org for marketplace operations
at async Object.pDA [as resolveCoworkPaths] (...index.js:6883)

Enterprise host-mode MDM key changed: requireCoworkFullVmSandbox false → null

---

gate=claudeai_cowork_backend_marketplaces value=true
gate=cowork_plugin_host_ops value=true
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Environment

  • App version: 1.3109.0
  • OS: Windows 11
  • Plan: Claude Pro

What's wrong Cowork tab is completely absent from the sidebar. The app shows "Cowork requires a more recent installation" in the Customize section, with a Reinstall button. Clicking it downloads the installer from claude.ai/download but the issue persists after every reinstall.

Root cause identified via logs and filesystem inspection The installer consistently places Claude in AppData\Roaming\Claude\claude-code\ instead of AppData\Local\AnthropicClaude\. Even after:

  • Multiple manual reinstalls (large installer ~203MB)
  • Full removal of AppData\Roaming\Claude before reinstalling
  • Running installer with --system-level flag via PowerShell as admin
  • Logout/login cycle

The new installer (AnthropicClaude) does install correctly to AppData\Local\AnthropicClaude\app-1.3109.0\claude.exe at first, but subsequent launches revert to the Roaming path.

Relevant log entries

[remoteMarketplaceMigration] marketplace_migration.paths_unavailable
err=Error: No active account/org for marketplace operations
at async Object.pDA [as resolveCoworkPaths] (...index.js:6883)

Enterprise host-mode MDM key changed: requireCoworkFullVmSandbox false → null

Feature gates are correctly enabled:

gate=claudeai_cowork_backend_marketplaces value=true
gate=cowork_plugin_host_ops value=true

Account resolves correctly after login (loggedOut: true → false), but resolveCoworkPaths still fails.

Note Cowork works correctly on a second PC with the same Pro account. This is installer/path resolution behavior specific to this machine.

Expected behavior Installer should place Claude in AppData\Local\AnthropicClaude consistently, and Cowork tab should appear after login.

What Should Happen?

dovrebbe esserci il tab di cowork

Error Messages/Logs

Steps to Reproduce

Environment

  • App version: 1.3109.0
  • OS: Windows 11
  • Plan: Claude Pro

What's wrong Cowork tab is completely absent from the sidebar. The app shows "Cowork requires a more recent installation" in the Customize section, with a Reinstall button. Clicking it downloads the installer from claude.ai/download but the issue persists after every reinstall.

Root cause identified via logs and filesystem inspection The installer consistently places Claude in AppData\Roaming\Claude\claude-code\ instead of AppData\Local\AnthropicClaude\. Even after:

  • Multiple manual reinstalls (large installer ~203MB)
  • Full removal of AppData\Roaming\Claude before reinstalling
  • Running installer with --system-level flag via PowerShell as admin
  • Logout/login cycle

The new installer (AnthropicClaude) does install correctly to AppData\Local\AnthropicClaude\app-1.3109.0\claude.exe at first, but subsequent launches revert to the Roaming path.

Relevant log entries

[remoteMarketplaceMigration] marketplace_migration.paths_unavailable
err=Error: No active account/org for marketplace operations
at async Object.pDA [as resolveCoworkPaths] (...index.js:6883)

Enterprise host-mode MDM key changed: requireCoworkFullVmSandbox false → null

Feature gates are correctly enabled:

gate=claudeai_cowork_backend_marketplaces value=true
gate=cowork_plugin_host_ops value=true

Account resolves correctly after login (loggedOut: true → false), but resolveCoworkPaths still fails.

Note Cowork works correctly on a second PC with the same Pro account. This is installer/path resolution behavior specific to this machine.

Expected behavior Installer should place Claude in AppData\Local\AnthropicClaude consistently, and Cowork tab should appear after login.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

1.3109.0.

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

No response

extent analysis

TL;DR

The issue is likely due to the installer placing Claude in the wrong directory, and a workaround may involve manually correcting the installation path.

Guidance

  • The installer is consistently placing Claude in AppData\Roaming\Claude\claude-code\ instead of AppData\Local\AnthropicClaude\, which may be causing the Cowork tab to be absent.
  • Try manually removing the AppData\Roaming\Claude directory and then reinstalling the application to see if it correctly installs to AppData\Local\AnthropicClaude\.
  • If the issue persists, try running the installer with the --system-level flag via PowerShell as admin to ensure the correct installation path is used.
  • Verify that the feature gates are correctly enabled, as shown in the log entries, to ensure that Cowork is properly configured.

Example

No code snippet is provided as the issue seems to be related to the installation path and not a specific code error.

Notes

The issue appears to be specific to this machine, as Cowork works correctly on a second PC with the same Pro account. The root cause of the issue is likely related to the installer's path resolution behavior.

Recommendation

Apply a workaround by manually correcting the installation path, as the issue is likely due to the installer placing Claude in the wrong directory. This may involve manually removing the incorrect directory and reinstalling the application to the correct location.

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claude-code - 💡(How to fix) Fix [BUG] [BUG] Cowork tab missing on Windows — installer always lands in AppData\Roaming instead of LocalAppData