claude-code - 💡(How to fix) Fix [BUG] Cant download the desktop app [1 comments, 2 participants]

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anthropics/claude-code#48426Fetched 2026-04-16 07:00:28
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Error Message

Hi guys, im trying to dowload the desktop app to use cowork. but im getting an error(i attach the log im getting) i tried to find a solution via claude chet and your support ai agent FIN with no success, we tried via powershell as an admin and regular.

Error Messages/Logs

2026/04/15 11:44:10.336070 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/04/15 11:44:20.722583 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/04/15 11:45:33.949139 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/04/15 11:45:39.478999 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/04/15 11:52:17.928601 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/04/15 11:52:30.966963 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/04/15 11:54:07.937791 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/04/15 11:54:09.507359 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/04/15 11:57:40.162892 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/04/15 11:59:07.914888 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/04/15 12:01:01.889115 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/04/15 12:16:35.020102 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/04/15 12:42:24.628627 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/04/15 12:42:26.478192 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

Code Example

2026/04/15 11:23:14.469991 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:23:14.537880 === Claude Setup started ===
2026/04/15 11:23:14.537880 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:23:14.538410 Windows edition: Professional
2026/04/15 11:23:14.539527 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:23:14.539527 Windows version: 10.0.26100
2026/04/15 11:23:14.540065 Native arch: x64
2026/04/15 11:23:14.540065 Elevation type: Limited
2026/04/15 11:23:14.540065 Is elevated: false
2026/04/15 11:23:14.540585 Sideloading enabled: true
2026/04/15 11:23:14.540585 S Mode: false
2026/04/15 11:23:14.540585 Conflicting service: true
2026/04/15 11:23:14.540585 Running in non-elevated context
2026/04/15 11:23:14.540585 User can elevate — installing MSIX directly
2026/04/15 11:23:14.568629 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:23:14.568629 System DPI: 120 (scale: 125%)
2026/04/15 11:23:14.635509 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:23:14.636062 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix
2026/04/15 11:23:16.758352 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:23:18.613427 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:23:20.406650 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:23:22.145142 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:23:24.087288 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:23:25.998453 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:23:27.733385 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:23:29.492396 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:23:31.291475 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:23:33.000763 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:23:33.001979 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:23:33.002489 Download complete
2026/04/15 11:23:33.020364 Self-elevating: C:\Users\user\Downloads\Claude Setup (3).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:23:36.459876 Waiting for elevated process to complete...
2026/04/15 11:23:36.486930 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:23:36.500613 === Claude Setup started ===
2026/04/15 11:23:36.500613 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:23:36.501233 Windows edition: Professional
2026/04/15 11:23:36.501844 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:23:36.501844 Windows version: 10.0.26100
2026/04/15 11:23:36.501844 Native arch: x64
2026/04/15 11:23:36.501844 Elevation type: Full
2026/04/15 11:23:36.501844 Is elevated: true
2026/04/15 11:23:36.501844 Sideloading enabled: true
2026/04/15 11:23:36.501844 S Mode: false
2026/04/15 11:23:36.501844 Conflicting service: true
2026/04/15 11:23:36.501844 Running in elevated context
2026/04/15 11:23:36.501844 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix (all-users: false)
2026/04/15 11:23:36.527944 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:23:36.527944 System DPI: 120 (scale: 125%)
2026/04/15 11:23:36.592749 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix
2026/04/15 11:23:37.299897 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:23:37.567542 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:23:37.567542 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:23:37.567542 Checking for running Squirrel Claude processes...
2026/04/15 11:23:37.578391 No Squirrel Claude processes found
2026/04/15 11:23:37.578391 Removing conflicting CoworkVMService...
2026/04/15 11:23:37.578391 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:23:37.578391 Checking for existing Claude MSIX packages...
2026/04/15 11:23:37.654617 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:23:38.026044 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:23:38.047051 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:23:38.300592 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:23:38.300592 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix
2026/04/15 11:23:38.301802 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:23:38.301802 Standard install (not split-account), using AddPackage
2026/04/15 11:23:38.301802 Installing via AddPackage (current-user)...
2026/04/15 11:24:10.104710 MSIX package installed successfully
2026/04/15 11:24:10.104710 Uninstalling Squirrel installation via C:\Users\user\AppData\Local\AnthropicClaude\Update.exe
2026/04/15 11:24:13.122417 Squirrel installation removed
2026/04/15 11:24:13.145120 MSIX installation succeeded
2026/04/15 11:24:13.185122 Launching Claude...
2026/04/15 11:24:13.186083 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:24:13.203376 === Claude Setup completed successfully ===
2026/04/15 11:24:13.233504 Elevated process exited with code 0
2026/04/15 11:28:22.741581 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:28:22.756109 === Claude Setup started ===
2026/04/15 11:28:22.756109 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:28:22.756109 Windows edition: Professional
2026/04/15 11:28:22.756653 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:28:22.756653 Windows version: 10.0.26100
2026/04/15 11:28:22.756653 Native arch: x64
2026/04/15 11:28:22.756653 Elevation type: Limited
2026/04/15 11:28:22.756653 Is elevated: false
2026/04/15 11:28:22.756653 Sideloading enabled: true
2026/04/15 11:28:22.756653 S Mode: false
2026/04/15 11:28:22.756653 Conflicting service: true
2026/04/15 11:28:22.756653 Running in non-elevated context
2026/04/15 11:28:22.756653 User can elevate — installing MSIX directly
2026/04/15 11:28:22.785968 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:28:22.785968 System DPI: 120 (scale: 125%)
2026/04/15 11:28:22.855774 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:28:22.856348 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix
2026/04/15 11:28:24.897442 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:28:26.662838 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:28:28.396698 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:28:30.107132 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:28:31.846725 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:28:33.630660 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:28:35.338930 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:28:37.093135 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:28:38.902948 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:28:40.622417 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:28:40.623527 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:28:40.623527 Download complete
2026/04/15 11:28:40.646811 Self-elevating: C:\Users\user\Downloads\Claude Setup (4).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:28:48.410012 Waiting for elevated process to complete...
2026/04/15 11:28:48.422465 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:28:48.435907 === Claude Setup started ===
2026/04/15 11:28:48.435907 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:28:48.435907 Windows edition: Professional
2026/04/15 11:28:48.437016 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:28:48.437016 Windows version: 10.0.26100
2026/04/15 11:28:48.437016 Native arch: x64
2026/04/15 11:28:48.437016 Elevation type: Full
2026/04/15 11:28:48.437016 Is elevated: true
2026/04/15 11:28:48.437016 Sideloading enabled: true
2026/04/15 11:28:48.437016 S Mode: false
2026/04/15 11:28:48.437016 Conflicting service: true
2026/04/15 11:28:48.437016 Running in elevated context
2026/04/15 11:28:48.437016 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix (all-users: false)
2026/04/15 11:28:48.464335 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:28:48.464950 System DPI: 120 (scale: 125%)
2026/04/15 11:28:48.526746 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix
2026/04/15 11:28:49.168158 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:28:49.422636 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:28:49.423414 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:28:49.423414 Checking for running Squirrel Claude processes...
2026/04/15 11:28:49.433357 No Squirrel Claude processes found
2026/04/15 11:28:49.433357 Removing conflicting CoworkVMService...
2026/04/15 11:28:49.433995 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:28:49.433995 Checking for existing Claude MSIX packages...
2026/04/15 11:28:49.444818 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:28:49.449263 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:28:49.455593 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:28:49.458063 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:28:49.458063 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix
2026/04/15 11:28:49.458690 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:28:49.458690 Standard install (not split-account), using AddPackage
2026/04/15 11:28:49.458690 Installing via AddPackage (current-user)...
2026/04/15 11:29:20.709536 MSIX package installed successfully
2026/04/15 11:29:20.709536 No Squirrel installation found, skipping uninstall
2026/04/15 11:29:20.740999 MSIX installation succeeded
2026/04/15 11:29:20.774322 Launching Claude...
2026/04/15 11:29:20.774322 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:29:20.783954 === Claude Setup completed successfully ===
2026/04/15 11:29:20.797468 Elevated process exited with code 0
2026/04/15 11:30:38.017822 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:30:38.030389 === Claude Setup started ===
2026/04/15 11:30:38.030389 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:30:38.030389 Windows edition: Professional
2026/04/15 11:30:38.031610 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:30:38.031610 Windows version: 10.0.26100
2026/04/15 11:30:38.031610 Native arch: x64
2026/04/15 11:30:38.031610 Elevation type: Limited
2026/04/15 11:30:38.031610 Is elevated: false
2026/04/15 11:30:38.031610 Sideloading enabled: true
2026/04/15 11:30:38.031610 S Mode: false
2026/04/15 11:30:38.031610 Conflicting service: true
2026/04/15 11:30:38.031610 Running in non-elevated context
2026/04/15 11:30:38.031610 User can elevate — installing MSIX directly
2026/04/15 11:30:38.055154 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:30:38.055154 System DPI: 120 (scale: 125%)
2026/04/15 11:30:38.110080 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:30:38.110602 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix
2026/04/15 11:30:40.222865 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:30:42.239271 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:30:44.442166 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:30:46.921717 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:30:49.397685 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:30:51.521656 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:30:54.639220 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:30:57.841174 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:31:00.045655 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:31:02.145411 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:31:02.146449 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:31:02.146990 Download complete
2026/04/15 11:31:02.165430 Self-elevating: C:\Users\user\Downloads\Claude Setup (5).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:31:03.805243 Waiting for elevated process to complete...
2026/04/15 11:31:03.818651 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:31:03.833219 === Claude Setup started ===
2026/04/15 11:31:03.833219 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:31:03.833833 Windows edition: Professional
2026/04/15 11:31:03.834866 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:31:03.834866 Windows version: 10.0.26100
2026/04/15 11:31:03.834866 Native arch: x64
2026/04/15 11:31:03.834866 Elevation type: Full
2026/04/15 11:31:03.834866 Is elevated: true
2026/04/15 11:31:03.834866 Sideloading enabled: true
2026/04/15 11:31:03.834866 S Mode: false
2026/04/15 11:31:03.834866 Conflicting service: true
2026/04/15 11:31:03.834866 Running in elevated context
2026/04/15 11:31:03.834866 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix (all-users: false)
2026/04/15 11:31:03.862072 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:31:03.862629 System DPI: 120 (scale: 125%)
2026/04/15 11:31:03.926811 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix
2026/04/15 11:31:04.575408 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:31:04.833658 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:31:04.833658 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:31:04.833658 Checking for running Squirrel Claude processes...
2026/04/15 11:31:04.844135 No Squirrel Claude processes found
2026/04/15 11:31:04.844135 Removing conflicting CoworkVMService...
2026/04/15 11:31:04.844135 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:31:04.844135 Checking for existing Claude MSIX packages...
2026/04/15 11:31:04.857845 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:31:04.898181 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:31:04.905070 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:31:04.909290 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:31:04.909290 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix
2026/04/15 11:31:04.910556 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:31:04.910556 Standard install (not split-account), using AddPackage
2026/04/15 11:31:04.910556 Installing via AddPackage (current-user)...
2026/04/15 11:31:35.912089 MSIX package installed successfully
2026/04/15 11:31:35.912089 No Squirrel installation found, skipping uninstall
2026/04/15 11:31:35.915807 MSIX installation succeeded
2026/04/15 11:31:35.939291 Launching Claude...
2026/04/15 11:31:35.940788 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:31:35.948391 === Claude Setup completed successfully ===
2026/04/15 11:31:35.957435 Elevated process exited with code 0
2026/04/15 11:35:46.937926 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:35:46.950656 === Claude Setup started ===
2026/04/15 11:35:46.950656 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:35:46.950656 Windows edition: Professional
2026/04/15 11:35:46.951187 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:35:46.951187 Windows version: 10.0.26100
2026/04/15 11:35:46.951187 Native arch: x64
2026/04/15 11:35:46.951187 Elevation type: Limited
2026/04/15 11:35:46.951187 Is elevated: false
2026/04/15 11:35:46.951187 Sideloading enabled: true
2026/04/15 11:35:46.951187 S Mode: false
2026/04/15 11:35:46.951187 Conflicting service: true
2026/04/15 11:35:46.951187 Running in non-elevated context
2026/04/15 11:35:46.951187 User can elevate — installing MSIX directly
2026/04/15 11:35:46.973308 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:35:46.973857 System DPI: 120 (scale: 125%)
2026/04/15 11:35:47.021340 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:35:47.021869 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix
2026/04/15 11:35:49.034292 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:35:50.825769 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:35:52.866201 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:35:54.757781 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:35:56.556846 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:35:58.377956 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:36:00.110935 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:36:02.014755 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:36:03.865963 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:36:05.744028 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:36:05.745097 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:36:05.745620 Download complete
2026/04/15 11:36:05.749255 Self-elevating: C:\Users\user\Downloads\Claude Setup (5).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:36:09.467895 Waiting for elevated process to complete...
2026/04/15 11:36:09.483613 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:36:09.505306 === Claude Setup started ===
2026/04/15 11:36:09.505842 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:36:09.505842 Windows edition: Professional
2026/04/15 11:36:09.506387 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:36:09.506387 Windows version: 10.0.26100
2026/04/15 11:36:09.506387 Native arch: x64
2026/04/15 11:36:09.506387 Elevation type: Full
2026/04/15 11:36:09.506387 Is elevated: true
2026/04/15 11:36:09.506387 Sideloading enabled: true
2026/04/15 11:36:09.506387 S Mode: false
2026/04/15 11:36:09.506387 Conflicting service: true
2026/04/15 11:36:09.506387 Running in elevated context
2026/04/15 11:36:09.506387 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix (all-users: false)
2026/04/15 11:36:09.553720 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:36:09.554720 System DPI: 120 (scale: 125%)
2026/04/15 11:36:09.612020 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix
2026/04/15 11:36:10.294842 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:36:10.615642 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:36:10.615642 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:36:10.615642 Checking for running Squirrel Claude processes...
2026/04/15 11:36:10.626706 No Squirrel Claude processes found
2026/04/15 11:36:10.627329 Removing conflicting CoworkVMService...
2026/04/15 11:36:10.627329 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:36:10.627329 Checking for existing Claude MSIX packages...
2026/04/15 11:36:10.682976 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:36:10.687312 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:36:10.698284 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:36:10.703979 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:36:10.703979 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix
2026/04/15 11:36:10.705125 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:36:10.705125 Standard install (not split-account), using AddPackage
2026/04/15 11:36:10.705125 Installing via AddPackage (current-user)...
2026/04/15 11:36:41.956258 MSIX package installed successfully
2026/04/15 11:36:41.956258 No Squirrel installation found, skipping uninstall
2026/04/15 11:36:41.960644 MSIX installation succeeded
2026/04/15 11:36:41.989200 Launching Claude...
2026/04/15 11:36:41.989200 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:36:41.997712 === Claude Setup completed successfully ===
2026/04/15 11:36:42.011010 Elevated process exited with code 0
2026/04/15 11:43:32.176498 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:43:32.189481 === Claude Setup started ===
2026/04/15 11:43:32.189481 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:43:32.189481 Windows edition: Professional
2026/04/15 11:43:32.190108 Windows version: 10.0.26100
2026/04/15 11:43:32.190108 Native arch: x64
2026/04/15 11:43:32.190108 Elevation type: Limited
2026/04/15 11:43:32.190108 Is elevated: false
2026/04/15 11:43:32.190108 Sideloading enabled: true
2026/04/15 11:43:32.190108 S Mode: false
2026/04/15 11:43:32.190108 Conflicting service: false
2026/04/15 11:43:32.190108 Running in non-elevated context
2026/04/15 11:43:32.190108 User can elevate — installing MSIX directly
2026/04/15 11:43:32.212388 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:43:32.212388 System DPI: 120 (scale: 125%)
2026/04/15 11:43:32.264504 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:43:32.265020 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix
2026/04/15 11:43:34.386267 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:43:36.143483 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:43:37.981563 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:43:39.843826 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:43:41.774794 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:43:43.631792 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:43:45.467694 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:43:47.198507 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:43:49.218236 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:43:51.259450 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:43:51.259955 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:43:51.261041 Download complete
2026/04/15 11:43:51.277826 Self-elevating: C:\Users\user\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:43:56.465215 Waiting for elevated process to complete...
2026/04/15 11:43:56.481031 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:43:56.500616 === Claude Setup started ===
2026/04/15 11:43:56.500616 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:43:56.500616 Windows edition: Professional
2026/04/15 11:43:56.501805 Windows version: 10.0.26100
2026/04/15 11:43:56.501805 Native arch: x64
2026/04/15 11:43:56.501805 Elevation type: Full
2026/04/15 11:43:56.501805 Is elevated: true
2026/04/15 11:43:56.501805 Sideloading enabled: true
2026/04/15 11:43:56.501805 S Mode: false
2026/04/15 11:43:56.501805 Conflicting service: false
2026/04/15 11:43:56.501805 Running in elevated context
2026/04/15 11:43:56.501805 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix (all-users: false)
2026/04/15 11:43:56.539703 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:43:56.540801 System DPI: 120 (scale: 125%)
2026/04/15 11:43:56.600419 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix
2026/04/15 11:43:57.215526 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:43:57.495326 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:43:57.495863 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:43:57.495863 Checking for running Squirrel Claude processes...
2026/04/15 11:43:57.505460 No Squirrel Claude processes found
2026/04/15 11:43:57.505460 Checking for existing Claude MSIX packages...
2026/04/15 11:43:57.524368 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix
2026/04/15 11:43:57.525177 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:43:57.525177 Standard install (not split-account), using AddPackage
2026/04/15 11:43:57.525177 Installing via AddPackage (current-user)...
2026/04/15 11:44:10.336070 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:44:10.336070 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:44:20.722583 Elevated process exited with code 1
2026/04/15 11:44:20.722583 Elevation failed: elevated installer exited with code 1
2026/04/15 11:44:20.722583 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:45:00.689868 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:45:00.702193 === Claude Setup started ===
2026/04/15 11:45:00.702723 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:45:00.702723 Windows edition: Professional
2026/04/15 11:45:00.703269 Windows version: 10.0.26100
2026/04/15 11:45:00.703269 Native arch: x64
2026/04/15 11:45:00.703269 Elevation type: Limited
2026/04/15 11:45:00.703809 Is elevated: false
2026/04/15 11:45:00.703809 Sideloading enabled: true
2026/04/15 11:45:00.703809 S Mode: false
2026/04/15 11:45:00.703809 Conflicting service: false
2026/04/15 11:45:00.703809 Running in non-elevated context
2026/04/15 11:45:00.703809 User can elevate — installing MSIX directly
2026/04/15 11:45:00.726273 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:45:00.726273 System DPI: 120 (scale: 125%)
2026/04/15 11:45:00.785300 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:45:00.785830 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix
2026/04/15 11:45:02.778135 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:45:04.494364 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:45:06.310174 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:45:07.998574 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:45:09.716751 Download progress: 50% (110557824 / 221064074 bytes)
2026/04/15 11:45:11.541917 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:45:13.262459 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:45:14.982887 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:45:16.690882 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:45:18.479504 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:45:18.480514 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:45:18.481030 Download complete
2026/04/15 11:45:18.496695 Self-elevating: C:\Users\user\Downloads\Claude Setup (1).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:45:20.382338 Waiting for elevated process to complete...
2026/04/15 11:45:20.396571 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:45:20.416030 === Claude Setup started ===
2026/04/15 11:45:20.416030 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:45:20.416576 Windows edition: Professional
2026/04/15 11:45:20.417117 Windows version: 10.0.26100
2026/04/15 11:45:20.417117 Native arch: x64
2026/04/15 11:45:20.417117 Elevation type: Full
2026/04/15 11:45:20.417117 Is elevated: true
2026/04/15 11:45:20.417117 Sideloading enabled: true
2026/04/15 11:45:20.417117 S Mode: false
2026/04/15 11:45:20.417117 Conflicting service: false
2026/04/15 11:45:20.417117 Running in elevated context
2026/04/15 11:45:20.417117 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix (all-users: false)
2026/04/15 11:45:20.451048 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:45:20.451618 System DPI: 120 (scale: 125%)
2026/04/15 11:45:20.512600 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix
2026/04/15 11:45:21.133147 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:45:21.392699 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:45:21.393184 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:45:21.393184 Checking for running Squirrel Claude processes...
2026/04/15 11:45:21.402420 No Squirrel Claude processes found
2026/04/15 11:45:21.402420 Checking for existing Claude MSIX packages...
2026/04/15 11:45:21.423811 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix
2026/04/15 11:45:21.425051 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:45:21.425051 Standard install (not split-account), using AddPackage
2026/04/15 11:45:21.425051 Installing via AddPackage (current-user)...
2026/04/15 11:45:33.949139 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:45:33.949139 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:45:39.478290 Elevated process exited with code 1
2026/04/15 11:45:39.478999 Elevation failed: elevated installer exited with code 1
2026/04/15 11:45:39.478999 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:51:42.450300 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:51:42.462776 === Claude Setup started ===
2026/04/15 11:51:42.462776 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:51:42.462776 Windows edition: Professional
2026/04/15 11:51:42.463322 Windows version: 10.0.26100
2026/04/15 11:51:42.463857 Native arch: x64
2026/04/15 11:51:42.463857 Elevation type: Limited
2026/04/15 11:51:42.463857 Is elevated: false
2026/04/15 11:51:42.463857 Sideloading enabled: true
2026/04/15 11:51:42.463857 S Mode: false
2026/04/15 11:51:42.463857 Conflicting service: false
2026/04/15 11:51:42.463857 Running in non-elevated context
2026/04/15 11:51:42.463857 User can elevate — installing MSIX directly
2026/04/15 11:51:42.485282 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:51:42.485282 System DPI: 120 (scale: 125%)
2026/04/15 11:51:42.538672 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:51:42.539269 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix
2026/04/15 11:51:44.883266 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:51:46.830375 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:51:48.752857 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:51:50.685549 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:51:52.557466 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:51:54.503310 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:51:56.394103 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:51:58.291269 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:52:00.335370 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:52:02.424751 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:52:02.426058 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:52:02.426612 Download complete
2026/04/15 11:52:02.438654 Self-elevating: C:\Users\user\Downloads\Claude Setup (1).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:52:04.325003 Waiting for elevated process to complete...
2026/04/15 11:52:04.344141 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:52:04.370634 === Claude Setup started ===
2026/04/15 11:52:04.371228 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:52:04.371228 Windows edition: Professional
2026/04/15 11:52:04.371905 Windows version: 10.0.26100
2026/04/15 11:52:04.371905 Native arch: x64
2026/04/15 11:52:04.371905 Elevation type: Full
2026/04/15 11:52:04.371905 Is elevated: true
2026/04/15 11:52:04.371905 Sideloading enabled: true
2026/04/15 11:52:04.371905 S Mode: false
2026/04/15 11:52:04.371905 Conflicting service: false
2026/04/15 11:52:04.371905 Running in elevated context
2026/04/15 11:52:04.371905 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix (all-users: false)
2026/04/15 11:52:04.420698 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:52:04.420698 System DPI: 120 (scale: 125%)
2026/04/15 11:52:04.485975 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix
2026/04/15 11:52:05.112190 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:52:05.369693 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:52:05.369693 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:52:05.369693 Checking for running Squirrel Claude processes...
2026/04/15 11:52:05.379484 No Squirrel Claude processes found
2026/04/15 11:52:05.380247 Checking for existing Claude MSIX packages...
2026/04/15 11:52:05.401497 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix
2026/04/15 11:52:05.402002 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:52:05.402603 Standard install (not split-account), using AddPackage
2026/04/15 11:52:05.402603 Installing via AddPackage (current-user)...
2026/04/15 11:52:17.928601 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:52:17.928601 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:52:30.966963 Elevated process exited with code 1
2026/04/15 11:52:30.966963 Elevation failed: elevated installer exited with code 1
2026/04/15 11:52:30.966963 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:53:30.636441 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:53:30.649485 === Claude Setup started ===
2026/04/15 11:53:30.649485 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:53:30.649992 Windows edition: Professional
2026/04/15 11:53:30.651007 Windows version: 10.0.26100
2026/04/15 11:53:30.651007 Native arch: x64
2026/04/15 11:53:30.651007 Elevation type: Limited
2026/04/15 11:53:30.651007 Is elevated: false
2026/04/15 11:53:30.651007 Sideloading enabled: true
2026/04/15 11:53:30.651007 S Mode: false
2026/04/15 11:53:30.651007 Conflicting service: false
2026/04/15 11:53:30.651007 Running in non-elevated context
2026/04/15 11:53:30.651007 User can elevate — installing MSIX directly
2026/04/15 11:53:30.676836 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:53:30.676836 System DPI: 120 (scale: 125%)
2026/04/15 11:53:30.741823 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:53:30.741823 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix
2026/04/15 11:53:32.720362 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:53:34.452629 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:53:37.264322 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:53:38.987368 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:53:40.720332 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:53:42.525287 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:53:44.236075 Download progress: 70% (154761520 / 221064074 bytes)
2026/04/15 11:53:45.983630 Download progress: 80% (176880320 / 221064074 bytes)
2026/04/15 11:53:47.707418 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:53:49.422491 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:53:49.424031 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:53:49.424548 Download complete
2026/04/15 11:53:49.429450 Self-elevating: C:\Users\user\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:53:53.129860 Waiting for elevated process to complete...
2026/04/15 11:53:53.140902 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:53:53.155016 === Claude Setup started ===
2026/04/15 11:53:53.155016 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:53:53.155016 Windows edition: Professional
2026/04/15 11:53:53.156085 Windows version: 10.0.26100
2026/04/15 11:53:53.156085 Native arch: x64
2026/04/15 11:53:53.156085 Elevation type: Full
2026/04/15 11:53:53.156085 Is elevated: true
2026/04/15 11:53:53.156085 Sideloading enabled: true
2026/04/15 11:53:53.156085 S Mode: false
2026/04/15 11:53:53.156085 Conflicting service: false
2026/04/15 11:53:53.156085 Running in elevated context
2026/04/15 11:53:53.156085 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix (all-users: false)
2026/04/15 11:53:53.184657 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:53:53.184657 System DPI: 120 (scale: 125%)
2026/04/15 11:53:53.250944 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix
2026/04/15 11:53:53.850894 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:53:54.143098 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:53:54.143098 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:53:54.143556 Checking for running Squirrel Claude processes...
2026/04/15 11:53:54.153430 No Squirrel Claude processes found
2026/04/15 11:53:54.153430 Checking for existing Claude MSIX packages...
2026/04/15 11:53:54.176089 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix
2026/04/15 11:53:54.177297 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:53:54.177297 Standard install (not split-account), using AddPackage
2026/04/15 11:53:54.177297 Installing via AddPackage (current-user)...
2026/04/15 11:54:07.937791 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:54:07.937791 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:54:09.507359 Elevated process exited with code 1
2026/04/15 11:54:09.507359 Elevation failed: elevated installer exited with code 1
2026/04/15 11:54:09.507359 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:57:03.334834 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:57:03.346029 === Claude Setup started ===
2026/04/15 11:57:03.346029 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:57:03.346029 Windows edition: Professional
2026/04/15 11:57:03.346550 Windows version: 10.0.26100
2026/04/15 11:57:03.346550 Native arch: x64
2026/04/15 11:57:03.346550 Elevation type: Limited
2026/04/15 11:57:03.346550 Is elevated: false
2026/04/15 11:57:03.346550 Sideloading enabled: true
2026/04/15 11:57:03.346550 S Mode: false
2026/04/15 11:57:03.346550 Conflicting service: false
2026/04/15 11:57:03.346550 Running in non-elevated context
2026/04/15 11:57:03.346550 User can elevate — installing MSIX directly
2026/04/15 11:57:03.369541 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:57:03.369541 System DPI: 120 (scale: 125%)
2026/04/15 11:57:03.423278 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:57:03.424043 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix
2026/04/15 11:57:05.403793 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:57:07.175597 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:57:09.184423 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:57:11.105299 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:57:13.023175 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:57:14.874124 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:57:16.607980 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:57:18.348133 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:57:20.280944 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:57:22.032257 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:57:22.033283 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:57:22.033816 Download complete
2026/04/15 11:57:22.048030 Self-elevating: C:\Users\user\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:57:24.624059 Waiting for elevated process to complete...
2026/04/15 11:57:24.649412 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:57:24.673423 === Claude Setup started ===
2026/04/15 11:57:24.673423 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:57:24.673423 Windows edition: Professional
2026/04/15 11:57:24.674095 Windows version: 10.0.26100
2026/04/15 11:57:24.674095 Native arch: x64
2026/04/15 11:57:24.674095 Elevation type: Full
2026/04/15 11:57:24.674095 Is elevated: true
2026/04/15 11:57:24.674095 Sideloading enabled: true
2026/04/15 11:57:24.674095 S Mode: false
2026/04/15 11:57:24.674095 Conflicting service: false
2026/04/15 11:57:24.674095 Running in elevated context
2026/04/15 11:57:24.674095 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix (all-users: false)
2026/04/15 11:57:24.724763 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:57:24.724763 System DPI: 120 (scale: 125%)
2026/04/15 11:57:24.783408 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix
2026/04/15 11:57:25.528129 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:57:25.852448 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:57:25.852448 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:57:25.853368 Checking for running Squirrel Claude processes...
2026/04/15 11:57:25.862502 No Squirrel Claude processes found
2026/04/15 11:57:25.862502 Checking for existing Claude MSIX packages...
2026/04/15 11:57:25.886317 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix
2026/04/15 11:57:25.887365 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:57:25.887365 Standard install (not split-account), using AddPackage
2026/04/15 11:57:25.887365 Installing via AddPackage (current-user)...
2026/04/15 11:57:40.162892 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:57:40.162892 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:59:07.914888 Elevated process exited with code 1
2026/04/15 11:59:07.914888 Elevation failed: elevated installer exited with code 1
2026/04/15 11:59:07.914888 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 12:00:28.983897 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:00:28.995726 === Claude Setup started ===
2026/04/15 12:00:28.995726 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:00:28.995726 Windows edition: Professional
2026/04/15 12:00:28.996261 Windows version: 10.0.26100
2026/04/15 12:00:28.996261 Native arch: x64
2026/04/15 12:00:28.996261 Elevation type: Full
2026/04/15 12:00:28.996775 Is elevated: true
2026/04/15 12:00:28.996775 Sideloading enabled: true
2026/04/15 12:00:28.996775 S Mode: false
2026/04/15 12:00:28.996775 Conflicting service: false
2026/04/15 12:00:28.996775 Running in non-elevated context
2026/04/15 12:00:28.996775 User can elevate — installing MSIX directly
2026/04/15 12:00:29.016928 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:00:29.016928 System DPI: 120 (scale: 125%)
2026/04/15 12:00:29.078505 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 12:00:29.079073 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix
2026/04/15 12:00:31.046475 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 12:00:32.764021 Download progress: 20% (44236464 / 221064074 bytes)
2026/04/15 12:00:34.660461 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 12:00:36.393895 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 12:00:38.606464 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 12:00:40.338224 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 12:00:42.162858 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 12:00:44.016844 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 12:00:45.727580 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 12:00:47.523510 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 12:00:47.524531 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 12:00:47.525200 Download complete
2026/04/15 12:00:47.544306 Self-elevating: C:\Users\user\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 12:00:47.591679 Waiting for elevated process to complete...
2026/04/15 12:00:47.598274 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:00:47.608594 === Claude Setup started ===
2026/04/15 12:00:47.608594 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:00:47.608594 Windows edition: Professional
2026/04/15 12:00:47.609130 Windows version: 10.0.26100
2026/04/15 12:00:47.609130 Native arch: x64
2026/04/15 12:00:47.609130 Elevation type: Full
2026/04/15 12:00:47.609130 Is elevated: true
2026/04/15 12:00:47.609130 Sideloading enabled: true
2026/04/15 12:00:47.609130 S Mode: false
2026/04/15 12:00:47.609130 Conflicting service: false
2026/04/15 12:00:47.609130 Running in elevated context
2026/04/15 12:00:47.609130 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix (all-users: false)
2026/04/15 12:00:47.632897 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:00:47.632897 System DPI: 120 (scale: 125%)
2026/04/15 12:00:47.691299 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix
2026/04/15 12:00:48.290839 WinVerifyTrust: MSIX signature is valid
2026/04/15 12:00:48.572691 Signature verified: MSIX signer matches bootstrapper
2026/04/15 12:00:48.573045 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 12:00:48.573045 Checking for running Squirrel Claude processes...
2026/04/15 12:00:48.584931 No Squirrel Claude processes found
2026/04/15 12:00:48.584931 Checking for existing Claude MSIX packages...
2026/04/15 12:00:48.616287 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix
2026/04/15 12:00:48.616867 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 12:00:48.617402 Standard install (not split-account), using AddPackage
2026/04/15 12:00:48.617402 Installing via AddPackage (current-user)...
2026/04/15 12:01:01.889115 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 12:01:01.889115 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 12:16:35.020102 Elevated process exited with code 1
2026/04/15 12:16:35.020102 Elevation failed: elevated installer exited with code 1
2026/04/15 12:16:35.020102 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 12:41:29.830362 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:41:29.879481 === Claude Setup started ===
2026/04/15 12:41:29.879481 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:41:29.880132 Windows edition: Professional
2026/04/15 12:41:29.880741 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 12:41:29.880741 Windows version: 10.0.26100
2026/04/15 12:41:29.880741 Native arch: x64
2026/04/15 12:41:29.880741 Elevation type: Limited
2026/04/15 12:41:29.880741 Is elevated: false
2026/04/15 12:41:29.880741 Sideloading enabled: true
2026/04/15 12:41:29.880741 S Mode: false
2026/04/15 12:41:29.880741 Conflicting service: true
2026/04/15 12:41:29.880741 Running in non-elevated context
2026/04/15 12:41:29.880741 User can elevate — installing MSIX directly
2026/04/15 12:41:29.909050 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:41:29.909050 System DPI: 120 (scale: 125%)
2026/04/15 12:41:29.968755 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 12:41:29.969285 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-867346095.msix
2026/04/15 12:41:31.999156 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 12:41:33.722164 Download progress: 20% (44235904 / 221064074 bytes)
2026/04/15 12:41:35.527840 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 12:41:37.228443 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 12:41:38.945894 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 12:41:40.681740 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 12:41:42.397270 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 12:41:44.172228 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 12:41:45.898649 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 12:41:47.628404 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 12:41:47.629001 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 12:41:47.630043 Download complete
2026/04/15 12:41:47.634779 Self-elevating: C:\Users\user\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-867346095.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 12:41:49.540278 Waiting for elevated process to complete...
2026/04/15 12:41:49.556935 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:41:49.574626 === Claude Setup started ===
2026/04/15 12:41:49.574626 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:41:49.574626 Windows edition: Professional
2026/04/15 12:41:49.575678 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 12:41:49.575678 Windows version: 10.0.26100
2026/04/15 12:41:49.575678 Native arch: x64
2026/04/15 12:41:49.575678 Elevation type: Full
2026/04/15 12:41:49.575678 Is elevated: true
2026/04/15 12:41:49.575678 Sideloading enabled: true
2026/04/15 12:41:49.575678 S Mode: false
2026/04/15 12:41:49.575678 Conflicting service: true
2026/04/15 12:41:49.575678 Running in elevated context
2026/04/15 12:41:49.575678 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-867346095.msix (all-users: false)
2026/04/15 12:41:49.605577 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:41:49.605577 System DPI: 120 (scale: 125%)
2026/04/15 12:41:49.688079 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-867346095.msix
2026/04/15 12:41:50.282252 WinVerifyTrust: MSIX signature is valid
2026/04/15 12:41:50.544075 Signature verified: MSIX signer matches bootstrapper
2026/04/15 12:41:50.544075 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 12:41:50.544075 Checking for running Squirrel Claude processes...
2026/04/15 12:41:50.553067 No Squirrel Claude processes found
2026/04/15 12:41:50.553067 Removing conflicting CoworkVMService...
2026/04/15 12:41:50.553743 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 12:41:50.553743 Checking for existing Claude MSIX packages...
2026/04/15 12:41:50.565688 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 12:41:50.599601 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 12:41:50.608317 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 12:41:50.611346 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 12:41:50.611346 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-867346095.msix
2026/04/15 12:41:50.611986 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 12:41:50.611986 Standard install (not split-account), using AddPackage
2026/04/15 12:41:50.611986 Installing via AddPackage (current-user)...
2026/04/15 12:42:24.628627 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 12:42:24.628627 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 12:42:26.478192 Elevated process exited with code 1
2026/04/15 12:42:26.478192 Elevation failed: elevated installer exited with code 1
2026/04/15 12:42:26.478192 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Hi guys, im trying to dowload the desktop app to use cowork. but im getting an error(i attach the log im getting) i tried to find a solution via claude chet and your support ai agent FIN with no success, we tried via powershell as an admin and regular.

It all started from me thinking i have the desktop until i noticed i dont have cowork option.

ClaudeSetup.log

After all of the trouble shooting we did what happened is im getting the claude app logo, but when i press it nothing happens. would appriciate your assistance (im on a pro plan and want to suggest my organisation to implement claude).

What Should Happen?

the app should work properly

Error Messages/Logs

2026/04/15 11:23:14.469991 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:23:14.537880 === Claude Setup started ===
2026/04/15 11:23:14.537880 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:23:14.538410 Windows edition: Professional
2026/04/15 11:23:14.539527 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:23:14.539527 Windows version: 10.0.26100
2026/04/15 11:23:14.540065 Native arch: x64
2026/04/15 11:23:14.540065 Elevation type: Limited
2026/04/15 11:23:14.540065 Is elevated: false
2026/04/15 11:23:14.540585 Sideloading enabled: true
2026/04/15 11:23:14.540585 S Mode: false
2026/04/15 11:23:14.540585 Conflicting service: true
2026/04/15 11:23:14.540585 Running in non-elevated context
2026/04/15 11:23:14.540585 User can elevate — installing MSIX directly
2026/04/15 11:23:14.568629 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:23:14.568629 System DPI: 120 (scale: 125%)
2026/04/15 11:23:14.635509 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:23:14.636062 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix
2026/04/15 11:23:16.758352 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:23:18.613427 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:23:20.406650 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:23:22.145142 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:23:24.087288 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:23:25.998453 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:23:27.733385 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:23:29.492396 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:23:31.291475 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:23:33.000763 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:23:33.001979 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:23:33.002489 Download complete
2026/04/15 11:23:33.020364 Self-elevating: C:\Users\user\Downloads\Claude Setup (3).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:23:36.459876 Waiting for elevated process to complete...
2026/04/15 11:23:36.486930 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:23:36.500613 === Claude Setup started ===
2026/04/15 11:23:36.500613 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:23:36.501233 Windows edition: Professional
2026/04/15 11:23:36.501844 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:23:36.501844 Windows version: 10.0.26100
2026/04/15 11:23:36.501844 Native arch: x64
2026/04/15 11:23:36.501844 Elevation type: Full
2026/04/15 11:23:36.501844 Is elevated: true
2026/04/15 11:23:36.501844 Sideloading enabled: true
2026/04/15 11:23:36.501844 S Mode: false
2026/04/15 11:23:36.501844 Conflicting service: true
2026/04/15 11:23:36.501844 Running in elevated context
2026/04/15 11:23:36.501844 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix (all-users: false)
2026/04/15 11:23:36.527944 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:23:36.527944 System DPI: 120 (scale: 125%)
2026/04/15 11:23:36.592749 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix
2026/04/15 11:23:37.299897 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:23:37.567542 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:23:37.567542 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:23:37.567542 Checking for running Squirrel Claude processes...
2026/04/15 11:23:37.578391 No Squirrel Claude processes found
2026/04/15 11:23:37.578391 Removing conflicting CoworkVMService...
2026/04/15 11:23:37.578391 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:23:37.578391 Checking for existing Claude MSIX packages...
2026/04/15 11:23:37.654617 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:23:38.026044 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:23:38.047051 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:23:38.300592 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:23:38.300592 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3355194497.msix
2026/04/15 11:23:38.301802 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:23:38.301802 Standard install (not split-account), using AddPackage
2026/04/15 11:23:38.301802 Installing via AddPackage (current-user)...
2026/04/15 11:24:10.104710 MSIX package installed successfully
2026/04/15 11:24:10.104710 Uninstalling Squirrel installation via C:\Users\user\AppData\Local\AnthropicClaude\Update.exe
2026/04/15 11:24:13.122417 Squirrel installation removed
2026/04/15 11:24:13.145120 MSIX installation succeeded
2026/04/15 11:24:13.185122 Launching Claude...
2026/04/15 11:24:13.186083 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:24:13.203376 === Claude Setup completed successfully ===
2026/04/15 11:24:13.233504 Elevated process exited with code 0
2026/04/15 11:28:22.741581 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:28:22.756109 === Claude Setup started ===
2026/04/15 11:28:22.756109 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:28:22.756109 Windows edition: Professional
2026/04/15 11:28:22.756653 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:28:22.756653 Windows version: 10.0.26100
2026/04/15 11:28:22.756653 Native arch: x64
2026/04/15 11:28:22.756653 Elevation type: Limited
2026/04/15 11:28:22.756653 Is elevated: false
2026/04/15 11:28:22.756653 Sideloading enabled: true
2026/04/15 11:28:22.756653 S Mode: false
2026/04/15 11:28:22.756653 Conflicting service: true
2026/04/15 11:28:22.756653 Running in non-elevated context
2026/04/15 11:28:22.756653 User can elevate — installing MSIX directly
2026/04/15 11:28:22.785968 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:28:22.785968 System DPI: 120 (scale: 125%)
2026/04/15 11:28:22.855774 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:28:22.856348 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix
2026/04/15 11:28:24.897442 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:28:26.662838 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:28:28.396698 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:28:30.107132 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:28:31.846725 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:28:33.630660 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:28:35.338930 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:28:37.093135 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:28:38.902948 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:28:40.622417 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:28:40.623527 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:28:40.623527 Download complete
2026/04/15 11:28:40.646811 Self-elevating: C:\Users\user\Downloads\Claude Setup (4).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:28:48.410012 Waiting for elevated process to complete...
2026/04/15 11:28:48.422465 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:28:48.435907 === Claude Setup started ===
2026/04/15 11:28:48.435907 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:28:48.435907 Windows edition: Professional
2026/04/15 11:28:48.437016 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:28:48.437016 Windows version: 10.0.26100
2026/04/15 11:28:48.437016 Native arch: x64
2026/04/15 11:28:48.437016 Elevation type: Full
2026/04/15 11:28:48.437016 Is elevated: true
2026/04/15 11:28:48.437016 Sideloading enabled: true
2026/04/15 11:28:48.437016 S Mode: false
2026/04/15 11:28:48.437016 Conflicting service: true
2026/04/15 11:28:48.437016 Running in elevated context
2026/04/15 11:28:48.437016 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix (all-users: false)
2026/04/15 11:28:48.464335 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:28:48.464950 System DPI: 120 (scale: 125%)
2026/04/15 11:28:48.526746 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix
2026/04/15 11:28:49.168158 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:28:49.422636 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:28:49.423414 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:28:49.423414 Checking for running Squirrel Claude processes...
2026/04/15 11:28:49.433357 No Squirrel Claude processes found
2026/04/15 11:28:49.433357 Removing conflicting CoworkVMService...
2026/04/15 11:28:49.433995 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:28:49.433995 Checking for existing Claude MSIX packages...
2026/04/15 11:28:49.444818 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:28:49.449263 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:28:49.455593 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:28:49.458063 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:28:49.458063 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-1756936153.msix
2026/04/15 11:28:49.458690 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:28:49.458690 Standard install (not split-account), using AddPackage
2026/04/15 11:28:49.458690 Installing via AddPackage (current-user)...
2026/04/15 11:29:20.709536 MSIX package installed successfully
2026/04/15 11:29:20.709536 No Squirrel installation found, skipping uninstall
2026/04/15 11:29:20.740999 MSIX installation succeeded
2026/04/15 11:29:20.774322 Launching Claude...
2026/04/15 11:29:20.774322 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:29:20.783954 === Claude Setup completed successfully ===
2026/04/15 11:29:20.797468 Elevated process exited with code 0
2026/04/15 11:30:38.017822 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:30:38.030389 === Claude Setup started ===
2026/04/15 11:30:38.030389 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:30:38.030389 Windows edition: Professional
2026/04/15 11:30:38.031610 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:30:38.031610 Windows version: 10.0.26100
2026/04/15 11:30:38.031610 Native arch: x64
2026/04/15 11:30:38.031610 Elevation type: Limited
2026/04/15 11:30:38.031610 Is elevated: false
2026/04/15 11:30:38.031610 Sideloading enabled: true
2026/04/15 11:30:38.031610 S Mode: false
2026/04/15 11:30:38.031610 Conflicting service: true
2026/04/15 11:30:38.031610 Running in non-elevated context
2026/04/15 11:30:38.031610 User can elevate — installing MSIX directly
2026/04/15 11:30:38.055154 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:30:38.055154 System DPI: 120 (scale: 125%)
2026/04/15 11:30:38.110080 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:30:38.110602 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix
2026/04/15 11:30:40.222865 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:30:42.239271 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:30:44.442166 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:30:46.921717 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:30:49.397685 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:30:51.521656 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:30:54.639220 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:30:57.841174 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:31:00.045655 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:31:02.145411 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:31:02.146449 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:31:02.146990 Download complete
2026/04/15 11:31:02.165430 Self-elevating: C:\Users\user\Downloads\Claude Setup (5).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:31:03.805243 Waiting for elevated process to complete...
2026/04/15 11:31:03.818651 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:31:03.833219 === Claude Setup started ===
2026/04/15 11:31:03.833219 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:31:03.833833 Windows edition: Professional
2026/04/15 11:31:03.834866 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:31:03.834866 Windows version: 10.0.26100
2026/04/15 11:31:03.834866 Native arch: x64
2026/04/15 11:31:03.834866 Elevation type: Full
2026/04/15 11:31:03.834866 Is elevated: true
2026/04/15 11:31:03.834866 Sideloading enabled: true
2026/04/15 11:31:03.834866 S Mode: false
2026/04/15 11:31:03.834866 Conflicting service: true
2026/04/15 11:31:03.834866 Running in elevated context
2026/04/15 11:31:03.834866 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix (all-users: false)
2026/04/15 11:31:03.862072 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:31:03.862629 System DPI: 120 (scale: 125%)
2026/04/15 11:31:03.926811 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix
2026/04/15 11:31:04.575408 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:31:04.833658 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:31:04.833658 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:31:04.833658 Checking for running Squirrel Claude processes...
2026/04/15 11:31:04.844135 No Squirrel Claude processes found
2026/04/15 11:31:04.844135 Removing conflicting CoworkVMService...
2026/04/15 11:31:04.844135 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:31:04.844135 Checking for existing Claude MSIX packages...
2026/04/15 11:31:04.857845 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:31:04.898181 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:31:04.905070 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:31:04.909290 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:31:04.909290 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3313550502.msix
2026/04/15 11:31:04.910556 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:31:04.910556 Standard install (not split-account), using AddPackage
2026/04/15 11:31:04.910556 Installing via AddPackage (current-user)...
2026/04/15 11:31:35.912089 MSIX package installed successfully
2026/04/15 11:31:35.912089 No Squirrel installation found, skipping uninstall
2026/04/15 11:31:35.915807 MSIX installation succeeded
2026/04/15 11:31:35.939291 Launching Claude...
2026/04/15 11:31:35.940788 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:31:35.948391 === Claude Setup completed successfully ===
2026/04/15 11:31:35.957435 Elevated process exited with code 0
2026/04/15 11:35:46.937926 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:35:46.950656 === Claude Setup started ===
2026/04/15 11:35:46.950656 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:35:46.950656 Windows edition: Professional
2026/04/15 11:35:46.951187 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:35:46.951187 Windows version: 10.0.26100
2026/04/15 11:35:46.951187 Native arch: x64
2026/04/15 11:35:46.951187 Elevation type: Limited
2026/04/15 11:35:46.951187 Is elevated: false
2026/04/15 11:35:46.951187 Sideloading enabled: true
2026/04/15 11:35:46.951187 S Mode: false
2026/04/15 11:35:46.951187 Conflicting service: true
2026/04/15 11:35:46.951187 Running in non-elevated context
2026/04/15 11:35:46.951187 User can elevate — installing MSIX directly
2026/04/15 11:35:46.973308 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:35:46.973857 System DPI: 120 (scale: 125%)
2026/04/15 11:35:47.021340 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:35:47.021869 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix
2026/04/15 11:35:49.034292 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:35:50.825769 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:35:52.866201 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:35:54.757781 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:35:56.556846 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:35:58.377956 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:36:00.110935 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:36:02.014755 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:36:03.865963 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:36:05.744028 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:36:05.745097 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:36:05.745620 Download complete
2026/04/15 11:36:05.749255 Self-elevating: C:\Users\user\Downloads\Claude Setup (5).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:36:09.467895 Waiting for elevated process to complete...
2026/04/15 11:36:09.483613 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:36:09.505306 === Claude Setup started ===
2026/04/15 11:36:09.505842 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:36:09.505842 Windows edition: Professional
2026/04/15 11:36:09.506387 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 11:36:09.506387 Windows version: 10.0.26100
2026/04/15 11:36:09.506387 Native arch: x64
2026/04/15 11:36:09.506387 Elevation type: Full
2026/04/15 11:36:09.506387 Is elevated: true
2026/04/15 11:36:09.506387 Sideloading enabled: true
2026/04/15 11:36:09.506387 S Mode: false
2026/04/15 11:36:09.506387 Conflicting service: true
2026/04/15 11:36:09.506387 Running in elevated context
2026/04/15 11:36:09.506387 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix (all-users: false)
2026/04/15 11:36:09.553720 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:36:09.554720 System DPI: 120 (scale: 125%)
2026/04/15 11:36:09.612020 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix
2026/04/15 11:36:10.294842 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:36:10.615642 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:36:10.615642 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:36:10.615642 Checking for running Squirrel Claude processes...
2026/04/15 11:36:10.626706 No Squirrel Claude processes found
2026/04/15 11:36:10.627329 Removing conflicting CoworkVMService...
2026/04/15 11:36:10.627329 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 11:36:10.627329 Checking for existing Claude MSIX packages...
2026/04/15 11:36:10.682976 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:36:10.687312 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:36:10.698284 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 11:36:10.703979 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 11:36:10.703979 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3086359677.msix
2026/04/15 11:36:10.705125 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:36:10.705125 Standard install (not split-account), using AddPackage
2026/04/15 11:36:10.705125 Installing via AddPackage (current-user)...
2026/04/15 11:36:41.956258 MSIX package installed successfully
2026/04/15 11:36:41.956258 No Squirrel installation found, skipping uninstall
2026/04/15 11:36:41.960644 MSIX installation succeeded
2026/04/15 11:36:41.989200 Launching Claude...
2026/04/15 11:36:41.989200 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/15 11:36:41.997712 === Claude Setup completed successfully ===
2026/04/15 11:36:42.011010 Elevated process exited with code 0
2026/04/15 11:43:32.176498 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:43:32.189481 === Claude Setup started ===
2026/04/15 11:43:32.189481 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:43:32.189481 Windows edition: Professional
2026/04/15 11:43:32.190108 Windows version: 10.0.26100
2026/04/15 11:43:32.190108 Native arch: x64
2026/04/15 11:43:32.190108 Elevation type: Limited
2026/04/15 11:43:32.190108 Is elevated: false
2026/04/15 11:43:32.190108 Sideloading enabled: true
2026/04/15 11:43:32.190108 S Mode: false
2026/04/15 11:43:32.190108 Conflicting service: false
2026/04/15 11:43:32.190108 Running in non-elevated context
2026/04/15 11:43:32.190108 User can elevate — installing MSIX directly
2026/04/15 11:43:32.212388 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:43:32.212388 System DPI: 120 (scale: 125%)
2026/04/15 11:43:32.264504 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:43:32.265020 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix
2026/04/15 11:43:34.386267 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:43:36.143483 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:43:37.981563 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:43:39.843826 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:43:41.774794 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:43:43.631792 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:43:45.467694 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:43:47.198507 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:43:49.218236 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:43:51.259450 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:43:51.259955 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:43:51.261041 Download complete
2026/04/15 11:43:51.277826 Self-elevating: C:\Users\user\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:43:56.465215 Waiting for elevated process to complete...
2026/04/15 11:43:56.481031 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:43:56.500616 === Claude Setup started ===
2026/04/15 11:43:56.500616 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:43:56.500616 Windows edition: Professional
2026/04/15 11:43:56.501805 Windows version: 10.0.26100
2026/04/15 11:43:56.501805 Native arch: x64
2026/04/15 11:43:56.501805 Elevation type: Full
2026/04/15 11:43:56.501805 Is elevated: true
2026/04/15 11:43:56.501805 Sideloading enabled: true
2026/04/15 11:43:56.501805 S Mode: false
2026/04/15 11:43:56.501805 Conflicting service: false
2026/04/15 11:43:56.501805 Running in elevated context
2026/04/15 11:43:56.501805 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix (all-users: false)
2026/04/15 11:43:56.539703 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:43:56.540801 System DPI: 120 (scale: 125%)
2026/04/15 11:43:56.600419 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix
2026/04/15 11:43:57.215526 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:43:57.495326 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:43:57.495863 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:43:57.495863 Checking for running Squirrel Claude processes...
2026/04/15 11:43:57.505460 No Squirrel Claude processes found
2026/04/15 11:43:57.505460 Checking for existing Claude MSIX packages...
2026/04/15 11:43:57.524368 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3669303815.msix
2026/04/15 11:43:57.525177 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:43:57.525177 Standard install (not split-account), using AddPackage
2026/04/15 11:43:57.525177 Installing via AddPackage (current-user)...
2026/04/15 11:44:10.336070 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:44:10.336070 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:44:20.722583 Elevated process exited with code 1
2026/04/15 11:44:20.722583 Elevation failed: elevated installer exited with code 1
2026/04/15 11:44:20.722583 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:45:00.689868 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:45:00.702193 === Claude Setup started ===
2026/04/15 11:45:00.702723 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:45:00.702723 Windows edition: Professional
2026/04/15 11:45:00.703269 Windows version: 10.0.26100
2026/04/15 11:45:00.703269 Native arch: x64
2026/04/15 11:45:00.703269 Elevation type: Limited
2026/04/15 11:45:00.703809 Is elevated: false
2026/04/15 11:45:00.703809 Sideloading enabled: true
2026/04/15 11:45:00.703809 S Mode: false
2026/04/15 11:45:00.703809 Conflicting service: false
2026/04/15 11:45:00.703809 Running in non-elevated context
2026/04/15 11:45:00.703809 User can elevate — installing MSIX directly
2026/04/15 11:45:00.726273 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:45:00.726273 System DPI: 120 (scale: 125%)
2026/04/15 11:45:00.785300 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:45:00.785830 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix
2026/04/15 11:45:02.778135 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:45:04.494364 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:45:06.310174 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:45:07.998574 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:45:09.716751 Download progress: 50% (110557824 / 221064074 bytes)
2026/04/15 11:45:11.541917 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:45:13.262459 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:45:14.982887 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:45:16.690882 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:45:18.479504 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:45:18.480514 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:45:18.481030 Download complete
2026/04/15 11:45:18.496695 Self-elevating: C:\Users\user\Downloads\Claude Setup (1).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:45:20.382338 Waiting for elevated process to complete...
2026/04/15 11:45:20.396571 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:45:20.416030 === Claude Setup started ===
2026/04/15 11:45:20.416030 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:45:20.416576 Windows edition: Professional
2026/04/15 11:45:20.417117 Windows version: 10.0.26100
2026/04/15 11:45:20.417117 Native arch: x64
2026/04/15 11:45:20.417117 Elevation type: Full
2026/04/15 11:45:20.417117 Is elevated: true
2026/04/15 11:45:20.417117 Sideloading enabled: true
2026/04/15 11:45:20.417117 S Mode: false
2026/04/15 11:45:20.417117 Conflicting service: false
2026/04/15 11:45:20.417117 Running in elevated context
2026/04/15 11:45:20.417117 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix (all-users: false)
2026/04/15 11:45:20.451048 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:45:20.451618 System DPI: 120 (scale: 125%)
2026/04/15 11:45:20.512600 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix
2026/04/15 11:45:21.133147 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:45:21.392699 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:45:21.393184 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:45:21.393184 Checking for running Squirrel Claude processes...
2026/04/15 11:45:21.402420 No Squirrel Claude processes found
2026/04/15 11:45:21.402420 Checking for existing Claude MSIX packages...
2026/04/15 11:45:21.423811 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-2562727217.msix
2026/04/15 11:45:21.425051 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:45:21.425051 Standard install (not split-account), using AddPackage
2026/04/15 11:45:21.425051 Installing via AddPackage (current-user)...
2026/04/15 11:45:33.949139 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:45:33.949139 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:45:39.478290 Elevated process exited with code 1
2026/04/15 11:45:39.478999 Elevation failed: elevated installer exited with code 1
2026/04/15 11:45:39.478999 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:51:42.450300 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:51:42.462776 === Claude Setup started ===
2026/04/15 11:51:42.462776 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:51:42.462776 Windows edition: Professional
2026/04/15 11:51:42.463322 Windows version: 10.0.26100
2026/04/15 11:51:42.463857 Native arch: x64
2026/04/15 11:51:42.463857 Elevation type: Limited
2026/04/15 11:51:42.463857 Is elevated: false
2026/04/15 11:51:42.463857 Sideloading enabled: true
2026/04/15 11:51:42.463857 S Mode: false
2026/04/15 11:51:42.463857 Conflicting service: false
2026/04/15 11:51:42.463857 Running in non-elevated context
2026/04/15 11:51:42.463857 User can elevate — installing MSIX directly
2026/04/15 11:51:42.485282 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:51:42.485282 System DPI: 120 (scale: 125%)
2026/04/15 11:51:42.538672 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:51:42.539269 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix
2026/04/15 11:51:44.883266 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:51:46.830375 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:51:48.752857 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:51:50.685549 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:51:52.557466 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:51:54.503310 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:51:56.394103 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:51:58.291269 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:52:00.335370 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:52:02.424751 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:52:02.426058 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:52:02.426612 Download complete
2026/04/15 11:52:02.438654 Self-elevating: C:\Users\user\Downloads\Claude Setup (1).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:52:04.325003 Waiting for elevated process to complete...
2026/04/15 11:52:04.344141 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:52:04.370634 === Claude Setup started ===
2026/04/15 11:52:04.371228 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:52:04.371228 Windows edition: Professional
2026/04/15 11:52:04.371905 Windows version: 10.0.26100
2026/04/15 11:52:04.371905 Native arch: x64
2026/04/15 11:52:04.371905 Elevation type: Full
2026/04/15 11:52:04.371905 Is elevated: true
2026/04/15 11:52:04.371905 Sideloading enabled: true
2026/04/15 11:52:04.371905 S Mode: false
2026/04/15 11:52:04.371905 Conflicting service: false
2026/04/15 11:52:04.371905 Running in elevated context
2026/04/15 11:52:04.371905 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix (all-users: false)
2026/04/15 11:52:04.420698 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:52:04.420698 System DPI: 120 (scale: 125%)
2026/04/15 11:52:04.485975 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix
2026/04/15 11:52:05.112190 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:52:05.369693 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:52:05.369693 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:52:05.369693 Checking for running Squirrel Claude processes...
2026/04/15 11:52:05.379484 No Squirrel Claude processes found
2026/04/15 11:52:05.380247 Checking for existing Claude MSIX packages...
2026/04/15 11:52:05.401497 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-4138132958.msix
2026/04/15 11:52:05.402002 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:52:05.402603 Standard install (not split-account), using AddPackage
2026/04/15 11:52:05.402603 Installing via AddPackage (current-user)...
2026/04/15 11:52:17.928601 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:52:17.928601 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:52:30.966963 Elevated process exited with code 1
2026/04/15 11:52:30.966963 Elevation failed: elevated installer exited with code 1
2026/04/15 11:52:30.966963 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:53:30.636441 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:53:30.649485 === Claude Setup started ===
2026/04/15 11:53:30.649485 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:53:30.649992 Windows edition: Professional
2026/04/15 11:53:30.651007 Windows version: 10.0.26100
2026/04/15 11:53:30.651007 Native arch: x64
2026/04/15 11:53:30.651007 Elevation type: Limited
2026/04/15 11:53:30.651007 Is elevated: false
2026/04/15 11:53:30.651007 Sideloading enabled: true
2026/04/15 11:53:30.651007 S Mode: false
2026/04/15 11:53:30.651007 Conflicting service: false
2026/04/15 11:53:30.651007 Running in non-elevated context
2026/04/15 11:53:30.651007 User can elevate — installing MSIX directly
2026/04/15 11:53:30.676836 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:53:30.676836 System DPI: 120 (scale: 125%)
2026/04/15 11:53:30.741823 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:53:30.741823 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix
2026/04/15 11:53:32.720362 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:53:34.452629 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:53:37.264322 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:53:38.987368 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:53:40.720332 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:53:42.525287 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:53:44.236075 Download progress: 70% (154761520 / 221064074 bytes)
2026/04/15 11:53:45.983630 Download progress: 80% (176880320 / 221064074 bytes)
2026/04/15 11:53:47.707418 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:53:49.422491 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:53:49.424031 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:53:49.424548 Download complete
2026/04/15 11:53:49.429450 Self-elevating: C:\Users\user\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:53:53.129860 Waiting for elevated process to complete...
2026/04/15 11:53:53.140902 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:53:53.155016 === Claude Setup started ===
2026/04/15 11:53:53.155016 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:53:53.155016 Windows edition: Professional
2026/04/15 11:53:53.156085 Windows version: 10.0.26100
2026/04/15 11:53:53.156085 Native arch: x64
2026/04/15 11:53:53.156085 Elevation type: Full
2026/04/15 11:53:53.156085 Is elevated: true
2026/04/15 11:53:53.156085 Sideloading enabled: true
2026/04/15 11:53:53.156085 S Mode: false
2026/04/15 11:53:53.156085 Conflicting service: false
2026/04/15 11:53:53.156085 Running in elevated context
2026/04/15 11:53:53.156085 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix (all-users: false)
2026/04/15 11:53:53.184657 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:53:53.184657 System DPI: 120 (scale: 125%)
2026/04/15 11:53:53.250944 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix
2026/04/15 11:53:53.850894 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:53:54.143098 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:53:54.143098 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:53:54.143556 Checking for running Squirrel Claude processes...
2026/04/15 11:53:54.153430 No Squirrel Claude processes found
2026/04/15 11:53:54.153430 Checking for existing Claude MSIX packages...
2026/04/15 11:53:54.176089 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-2945732096.msix
2026/04/15 11:53:54.177297 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:53:54.177297 Standard install (not split-account), using AddPackage
2026/04/15 11:53:54.177297 Installing via AddPackage (current-user)...
2026/04/15 11:54:07.937791 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:54:07.937791 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:54:09.507359 Elevated process exited with code 1
2026/04/15 11:54:09.507359 Elevation failed: elevated installer exited with code 1
2026/04/15 11:54:09.507359 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 11:57:03.334834 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:57:03.346029 === Claude Setup started ===
2026/04/15 11:57:03.346029 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:57:03.346029 Windows edition: Professional
2026/04/15 11:57:03.346550 Windows version: 10.0.26100
2026/04/15 11:57:03.346550 Native arch: x64
2026/04/15 11:57:03.346550 Elevation type: Limited
2026/04/15 11:57:03.346550 Is elevated: false
2026/04/15 11:57:03.346550 Sideloading enabled: true
2026/04/15 11:57:03.346550 S Mode: false
2026/04/15 11:57:03.346550 Conflicting service: false
2026/04/15 11:57:03.346550 Running in non-elevated context
2026/04/15 11:57:03.346550 User can elevate — installing MSIX directly
2026/04/15 11:57:03.369541 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:57:03.369541 System DPI: 120 (scale: 125%)
2026/04/15 11:57:03.423278 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 11:57:03.424043 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix
2026/04/15 11:57:05.403793 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 11:57:07.175597 Download progress: 20% (44220080 / 221064074 bytes)
2026/04/15 11:57:09.184423 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 11:57:11.105299 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 11:57:13.023175 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 11:57:14.874124 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 11:57:16.607980 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 11:57:18.348133 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 11:57:20.280944 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 11:57:22.032257 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 11:57:22.033283 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 11:57:22.033816 Download complete
2026/04/15 11:57:22.048030 Self-elevating: C:\Users\user\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 11:57:24.624059 Waiting for elevated process to complete...
2026/04/15 11:57:24.649412 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 11:57:24.673423 === Claude Setup started ===
2026/04/15 11:57:24.673423 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 11:57:24.673423 Windows edition: Professional
2026/04/15 11:57:24.674095 Windows version: 10.0.26100
2026/04/15 11:57:24.674095 Native arch: x64
2026/04/15 11:57:24.674095 Elevation type: Full
2026/04/15 11:57:24.674095 Is elevated: true
2026/04/15 11:57:24.674095 Sideloading enabled: true
2026/04/15 11:57:24.674095 S Mode: false
2026/04/15 11:57:24.674095 Conflicting service: false
2026/04/15 11:57:24.674095 Running in elevated context
2026/04/15 11:57:24.674095 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix (all-users: false)
2026/04/15 11:57:24.724763 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 11:57:24.724763 System DPI: 120 (scale: 125%)
2026/04/15 11:57:24.783408 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix
2026/04/15 11:57:25.528129 WinVerifyTrust: MSIX signature is valid
2026/04/15 11:57:25.852448 Signature verified: MSIX signer matches bootstrapper
2026/04/15 11:57:25.852448 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 11:57:25.853368 Checking for running Squirrel Claude processes...
2026/04/15 11:57:25.862502 No Squirrel Claude processes found
2026/04/15 11:57:25.862502 Checking for existing Claude MSIX packages...
2026/04/15 11:57:25.886317 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-2294118973.msix
2026/04/15 11:57:25.887365 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 11:57:25.887365 Standard install (not split-account), using AddPackage
2026/04/15 11:57:25.887365 Installing via AddPackage (current-user)...
2026/04/15 11:57:40.162892 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 11:57:40.162892 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 11:59:07.914888 Elevated process exited with code 1
2026/04/15 11:59:07.914888 Elevation failed: elevated installer exited with code 1
2026/04/15 11:59:07.914888 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 12:00:28.983897 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:00:28.995726 === Claude Setup started ===
2026/04/15 12:00:28.995726 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:00:28.995726 Windows edition: Professional
2026/04/15 12:00:28.996261 Windows version: 10.0.26100
2026/04/15 12:00:28.996261 Native arch: x64
2026/04/15 12:00:28.996261 Elevation type: Full
2026/04/15 12:00:28.996775 Is elevated: true
2026/04/15 12:00:28.996775 Sideloading enabled: true
2026/04/15 12:00:28.996775 S Mode: false
2026/04/15 12:00:28.996775 Conflicting service: false
2026/04/15 12:00:28.996775 Running in non-elevated context
2026/04/15 12:00:28.996775 User can elevate — installing MSIX directly
2026/04/15 12:00:29.016928 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:00:29.016928 System DPI: 120 (scale: 125%)
2026/04/15 12:00:29.078505 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 12:00:29.079073 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix
2026/04/15 12:00:31.046475 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 12:00:32.764021 Download progress: 20% (44236464 / 221064074 bytes)
2026/04/15 12:00:34.660461 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 12:00:36.393895 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 12:00:38.606464 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 12:00:40.338224 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 12:00:42.162858 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 12:00:44.016844 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 12:00:45.727580 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 12:00:47.523510 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 12:00:47.524531 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 12:00:47.525200 Download complete
2026/04/15 12:00:47.544306 Self-elevating: C:\Users\user\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 12:00:47.591679 Waiting for elevated process to complete...
2026/04/15 12:00:47.598274 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:00:47.608594 === Claude Setup started ===
2026/04/15 12:00:47.608594 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:00:47.608594 Windows edition: Professional
2026/04/15 12:00:47.609130 Windows version: 10.0.26100
2026/04/15 12:00:47.609130 Native arch: x64
2026/04/15 12:00:47.609130 Elevation type: Full
2026/04/15 12:00:47.609130 Is elevated: true
2026/04/15 12:00:47.609130 Sideloading enabled: true
2026/04/15 12:00:47.609130 S Mode: false
2026/04/15 12:00:47.609130 Conflicting service: false
2026/04/15 12:00:47.609130 Running in elevated context
2026/04/15 12:00:47.609130 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix (all-users: false)
2026/04/15 12:00:47.632897 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:00:47.632897 System DPI: 120 (scale: 125%)
2026/04/15 12:00:47.691299 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix
2026/04/15 12:00:48.290839 WinVerifyTrust: MSIX signature is valid
2026/04/15 12:00:48.572691 Signature verified: MSIX signer matches bootstrapper
2026/04/15 12:00:48.573045 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 12:00:48.573045 Checking for running Squirrel Claude processes...
2026/04/15 12:00:48.584931 No Squirrel Claude processes found
2026/04/15 12:00:48.584931 Checking for existing Claude MSIX packages...
2026/04/15 12:00:48.616287 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-3250781493.msix
2026/04/15 12:00:48.616867 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 12:00:48.617402 Standard install (not split-account), using AddPackage
2026/04/15 12:00:48.617402 Installing via AddPackage (current-user)...
2026/04/15 12:01:01.889115 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 12:01:01.889115 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 12:16:35.020102 Elevated process exited with code 1
2026/04/15 12:16:35.020102 Elevation failed: elevated installer exited with code 1
2026/04/15 12:16:35.020102 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/04/15 12:41:29.830362 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:41:29.879481 === Claude Setup started ===
2026/04/15 12:41:29.879481 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:41:29.880132 Windows edition: Professional
2026/04/15 12:41:29.880741 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 12:41:29.880741 Windows version: 10.0.26100
2026/04/15 12:41:29.880741 Native arch: x64
2026/04/15 12:41:29.880741 Elevation type: Limited
2026/04/15 12:41:29.880741 Is elevated: false
2026/04/15 12:41:29.880741 Sideloading enabled: true
2026/04/15 12:41:29.880741 S Mode: false
2026/04/15 12:41:29.880741 Conflicting service: true
2026/04/15 12:41:29.880741 Running in non-elevated context
2026/04/15 12:41:29.880741 User can elevate — installing MSIX directly
2026/04/15 12:41:29.909050 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:41:29.909050 System DPI: 120 (scale: 125%)
2026/04/15 12:41:29.968755 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/15 12:41:29.969285 Downloading MSIX to C:\Users\user\AppData\Local\Temp\Claude-867346095.msix
2026/04/15 12:41:31.999156 Download progress: 10% (22117664 / 221064074 bytes)
2026/04/15 12:41:33.722164 Download progress: 20% (44235904 / 221064074 bytes)
2026/04/15 12:41:35.527840 Download progress: 30% (66321360 / 221064074 bytes)
2026/04/15 12:41:37.228443 Download progress: 40% (88440160 / 221064074 bytes)
2026/04/15 12:41:38.945894 Download progress: 50% (110541440 / 221064074 bytes)
2026/04/15 12:41:40.681740 Download progress: 60% (132643856 / 221064074 bytes)
2026/04/15 12:41:42.397270 Download progress: 70% (154745136 / 221064074 bytes)
2026/04/15 12:41:44.172228 Download progress: 80% (176863936 / 221064074 bytes)
2026/04/15 12:41:45.898649 Download progress: 90% (198965216 / 221064074 bytes)
2026/04/15 12:41:47.628404 Download progress: 100% (221064074 / 221064074 bytes)
2026/04/15 12:41:47.629001 Download complete: 221064074 bytes, SHA256: 98432a79db41c7c3b8693433dce627cf4be8b92715f3f5594b269feaf8de6101
2026/04/15 12:41:47.630043 Download complete
2026/04/15 12:41:47.634779 Self-elevating: C:\Users\user\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\user\AppData\Local\Temp\Claude-867346095.msix" --log-path "C:\Users\user\AppData\Local\Temp\ClaudeSetup.log"
2026/04/15 12:41:49.540278 Waiting for elevated process to complete...
2026/04/15 12:41:49.556935 Log file: C:\Users\user\AppData\Local\Temp\ClaudeSetup.log
2026/04/15 12:41:49.574626 === Claude Setup started ===
2026/04/15 12:41:49.574626 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/15 12:41:49.574626 Windows edition: Professional
2026/04/15 12:41:49.575678 WARNING: CoworkVMService already exists (potential conflict)
2026/04/15 12:41:49.575678 Windows version: 10.0.26100
2026/04/15 12:41:49.575678 Native arch: x64
2026/04/15 12:41:49.575678 Elevation type: Full
2026/04/15 12:41:49.575678 Is elevated: true
2026/04/15 12:41:49.575678 Sideloading enabled: true
2026/04/15 12:41:49.575678 S Mode: false
2026/04/15 12:41:49.575678 Conflicting service: true
2026/04/15 12:41:49.575678 Running in elevated context
2026/04/15 12:41:49.575678 Installing MSIX from C:\Users\user\AppData\Local\Temp\Claude-867346095.msix (all-users: false)
2026/04/15 12:41:49.605577 Splash: 400x300, 8 frame(s), animated=true
2026/04/15 12:41:49.605577 System DPI: 120 (scale: 125%)
2026/04/15 12:41:49.688079 Verifying Authenticode signature on C:\Users\user\AppData\Local\Temp\Claude-867346095.msix
2026/04/15 12:41:50.282252 WinVerifyTrust: MSIX signature is valid
2026/04/15 12:41:50.544075 Signature verified: MSIX signer matches bootstrapper
2026/04/15 12:41:50.544075 Squirrel process prefix: c:\users\user\appdata\local\anthropicclaude\
2026/04/15 12:41:50.544075 Checking for running Squirrel Claude processes...
2026/04/15 12:41:50.553067 No Squirrel Claude processes found
2026/04/15 12:41:50.553067 Removing conflicting CoworkVMService...
2026/04/15 12:41:50.553743 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/15 12:41:50.553743 Checking for existing Claude MSIX packages...
2026/04/15 12:41:50.565688 Removing: Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 12:41:50.599601 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 12:41:50.608317 Removing (user): Claude_1.2581.0.0_x64__pzs8sxrjxfjjc
2026/04/15 12:41:50.611346 WARNING: Remove failed for Claude_1.2581.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/15 12:41:50.611346 Installing MSIX: C:\Users\user\AppData\Local\Temp\Claude-867346095.msix
2026/04/15 12:41:50.611986 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/15 12:41:50.611986 Standard install (not split-account), using AddPackage
2026/04/15 12:41:50.611986 Installing via AddPackage (current-user)...
2026/04/15 12:42:24.628627 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/04/15 12:42:24.628627 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/04/15 12:42:26.478192 Elevated process exited with code 1
2026/04/15 12:42:26.478192 Elevation failed: elevated installer exited with code 1
2026/04/15 12:42:26.478192 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

Steps to Reproduce

dont understand this part, just help me

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

1

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

im not a very technical person so i dont get the terminal question. anyway the trouble shooting was via powershell. just want to install the desktop app

extent analysis

TL;DR

The issue is likely due to the CoworkVMService already existing and causing a conflict, or the installer not having sufficient administrator access to install the MSIX package.

Guidance

  1. Run the installer as an administrator: Right-click on the Claude Setup executable and select "Run as administrator" to ensure the installer has the necessary permissions.
  2. Manually remove the conflicting service: Try to remove the CoworkVMService manually using the Services management console (services.msc) or the Command Prompt (sc delete CoworkVMService).
  3. Install without Cowork: If the above steps do not work, try installing Claude without the Cowork feature, as suggested by the error message.

Example

No code example is necessary for this issue.

Notes

The provided log file indicates that the installer is unable to remove the conflicting CoworkVMService and is also failing to install the MSIX package due to insufficient permissions.

Recommendation

Apply workaround: Install without Cowork, as this may allow the installation to proceed without the conflicting service issue. If this is not acceptable, try running the installer as an administrator and manually removing the conflicting service.

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