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claude-code - 💡(How to fix) Fix [BUG] CCR routines stuck on "Setting up a cloud container" — never execute

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Error Message

12+ runs across 3 days — both scheduled and manual triggers — all stuck at container setup. No run has ever completed or produced any output. The spinner shows indefinitely with no progress or error message.

  • This is not a user error — container setup never completes

Error Messages/Logs

RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

All scheduled and manual routine runs are permanently stuck at "Setting up a cloud container" and never progress to executing the agent. Every run shows status "Running" indefinitely with no output, no commits, and no tool calls made.

Affected routines

  • trig_01U2GEuCUh2XbopMnjAPCDQV (Work Runs)
  • trig_01GCDWN7zCRRyVVmuEyiQ1nh (Reports)

What's happening

12+ runs across 3 days — both scheduled and manual triggers — all stuck at container setup. No run has ever completed or produced any output. The spinner shows indefinitely with no progress or error message.

What we've ruled out

  • GitHub auth (classic PAT with repo scope, confirmed working)
  • Routine config (repos, prompts, cron expressions all valid)
  • This is not a user error — container setup never completes regardless of trigger type or timing
<img width="2302" height="787" alt="Image" src="https://github.com/user-attachments/assets/a50bc78b-a76f-4393-a4a4-fd971ad6f96b" />

Environment

  • Claude Code web (claude.ai/code)
  • CCR environment: env_0181DrgKyD5n9vEQpEHycfbL
  • First run: 2026-05-19, issue persists through 2026-05-21

What Should Happen?

Expected behaviour

Container sets up and agent begins executing within ~2 minutes of trigger.

Error Messages/Logs

Steps to Reproduce

  1. Create a routine via the Routines UI or API with:
    • 2–3 private GitHub repos as sources (authenticated with a classic PAT)
    • Any cron expression
    • Any agent prompt
  2. Trigger the routine (scheduled or "Run now")
  3. Open the routine's run list
  4. Observe: run immediately shows "Running" with "Setting up a cloud container" and never progresses
  5. Wait 60+ minutes — status remains "Running" indefinitely, no output, no completion

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.145 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

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