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claude-code - 💡(How to fix) Fix [BUG] Claude Code API severely degraded, Claude.ai web normal - diagnostic data attached [1 comments, 2 participants]

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anthropics/claude-code#51817•Fetched 2026-04-23 07:44:05
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Error Message

Error Messages/Logs

Code Example

⏵⏵ bypass permissions on (shift+tab to cycle) · esc to interrupt
 ▐▛███▜▌   Claude Code v2.1.117
▝▜█████▛▘  Sonnet 4.6 with low effort · Claude Max
  ▘▘ ▝▝    D:\app\HAI

❯ git status --short

● Bash(git status --short)
  ⎿   M scripts/upload-backend.ps1
      M scripts/upload-desktop-web.ps1
      M scripts/upload-frontend.ps1 

● 워킹 트리에 수정된 파일 3개가 있습니다 (스테이징 안 됨):
                                                                                                                                                                                                              - scripts/upload-backend.ps1
  - scripts/upload-desktop-web.ps1                                                                                                                                                                            - scripts/upload-frontend.ps1
                                                                                                                                                                                                            ✻ Sautéed for 2m 42s <----------------- !!!!!!!!
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Code API severely degraded, Claude.ai web normal - diagnostic data attached

What Should Happen?

Environment:

  • Claude Code v2.1.117
  • Windows 10
  • Account: Claude Max
  • Model: Sonnet 4.6, low effort
  • Location: South Korea

Symptom: Extreme latency on all tool calls - Simple "git status --short" takes 2-3 minutes

  • Thinking time 80-160 seconds for trivial operations
  • Web chat (claude.ai) on same account works normally fast

Verified NOT the cause:

  • Network: curl to api.anthropic.com = 0.5s (10 sequential tests stable)
  • Local tools: git status completes in <1s locally
  • Client version: latest (2.1.117)
  • Session: /clear did not help
  • Effort: /effort low did not help
  • Model: Same issue on Opus 4.6, Opus 4.7, Sonnet 4.6
  • MCP servers: removed all, issue persists

Conclusion: Claude Code API path appears degraded while claude.ai web path is unaffected. Status page shows Operational.

Impact: Cannot use Claude Code productively today.

Error Messages/Logs

⏵⏵ bypass permissions on (shift+tab to cycle) · esc to interrupt
 ▐▛███▜▌   Claude Code v2.1.117
▝▜█████▛▘  Sonnet 4.6 with low effort · Claude Max
  ▘▘ ▝▝    D:\app\HAI

❯ git status --short

● Bash(git status --short)
  ⎿   M scripts/upload-backend.ps1
      M scripts/upload-desktop-web.ps1
      M scripts/upload-frontend.ps1 

● 워킹 트리에 수정된 파일 3개가 있습니다 (스테이징 안 됨):
                                                                                                                                                                                                              - scripts/upload-backend.ps1
  - scripts/upload-desktop-web.ps1                                                                                                                                                                            - scripts/upload-frontend.ps1
                                                                                                                                                                                                            ✻ Sautéed for 2m 42s <----------------- !!!!!!!!

Steps to Reproduce

i was type just git status --short

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.117

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

extent analysis

TL;DR

The Claude Code API is experiencing extreme latency, causing simple tool calls like "git status --short" to take 2-3 minutes, while the claude.ai web path remains unaffected.

Guidance

  • Verify that the issue persists across different models, as the problem has been observed with Sonnet 4.6, Opus 4.6, and Opus 4.7.
  • Check the API status page again for any updates or maintenance notifications that may have been missed.
  • Attempt to use a different version of the Claude Code API, if possible, to determine if the issue is version-specific.
  • Consider testing the API with a different account or location to isolate if the issue is account- or location-specific.

Notes

The provided diagnostic data and steps to reproduce may aid in further investigation, but without access to the data, it's difficult to provide a more specific solution.

Recommendation

Apply workaround: Given the extreme latency and the fact that the web path is unaffected, it may be necessary to use the web interface as a temporary workaround until the API issue is resolved.

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