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claude-code - 💡(How to fix) Fix [Bug] Claude Code Desktop sessions are silent [2 comments, 2 participants]

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anthropics/claude-code#56226•Fetched 2026-05-06 06:33:47
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lenshinanatali-syslenshinanatali-sys
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github-actions[bot]github-actions[bot]lenshinanatali-syslenshinanatali-sys
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Code Example

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Bug Description claude code desktop is not working, sessions are not responding, internet works, vpn works

Environment Info

  • Platform: darwin
  • Terminal: iTerm.app
  • Version: 2.1.128
  • Feedback ID: 9bde3150-6fb1-40af-83c6-f49607720074

Errors

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extent analysis

TL;DR

Investigate the Claude code desktop application configuration and dependencies to identify the cause of non-responsive sessions.

Guidance

  • Check the application logs for any error messages that may indicate the cause of the issue, even if the Errors section is empty.
  • Verify that the Claude code desktop application is properly configured to connect to the required services or servers.
  • Test the application with a different network configuration, such as disabling VPN, to isolate the issue.
  • Consider reaching out to the application support team or checking the official documentation for troubleshooting guides specific to the Claude code desktop application.

Notes

The lack of error messages in the Errors section and the absence of detailed technical information about the Claude code desktop application limit the ability to provide a more specific solution.

Recommendation

Apply workaround: Try to isolate the issue by testing the application with different network configurations and checking the application logs for any error messages.

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#cache error#pipeline error#runtime error#dependency conflict#environment setup

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