claude-code - 💡(How to fix) Fix [BUG] Claude code is excessively aggressive in closing tickets on this site, resulting in impossible to report issues [1 participants]

Error Messages/Logs

TL;DR

The issue can be resolved by rephrasing the new issue to clearly state why it's not a duplicate of the previously closed one, providing additional context or details that differentiate it.

Guidance

• When creating a new issue, explicitly mention that the previous issue was closed for inactivity and explain why the new issue is not a duplicate, providing any relevant new information or context.
• Reference the previous issue, but also clearly state what makes the new issue unique or why it requires separate attention.
• Consider adding a statement like "I've reviewed the previous issue, but it was closed for inactivity and does not address my current problem" to help distinguish the new issue.
• If the issue continues to get closed as a duplicate, try to engage with the maintainers or moderators to explain the situation and provide additional context.

Example

No code snippet is applicable in this case, as the issue is related to GitHub issue management and not code-specific.

Notes

The effectiveness of this approach relies on the maintainers or moderators reviewing the new issue carefully and understanding the context. If the issue continues to be closed as a duplicate, it may be necessary to escalate the issue or seek further clarification.

Recommendation

Apply workaround: Rephrase the new issue to clearly state why it's not a duplicate, providing additional context or details, as this approach allows for a more nuanced explanation of the issue and may help avoid automatic closure as a duplicate.