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claude-code - 💡(How to fix) Fix [BUG] Claude Code is not working on the desktop app. It's working on the website and through VS Code, but it just won't work on the desktop app of Claude. It's been stuck for 3 days.

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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Code is not working on the desktop app. It's working on the website and through VS Code, but it just won't work on the desktop app of Claude. It's been stuck for 3 days. I have tried all the different steps recommended, including shutting it down, re-authenticating, reinstalling after uninstalling, and a bunch of other suggestions in the chat bot along with what Claude chat recommended, but nothing has worked. The screen just keeps loading on any and all requests, even a simple request like "create a folder" isn't processed.

<img width="625" height="493" alt="Image" src="https://github.com/user-attachments/assets/dc003cda-bb9d-4f26-b53c-13faadcfed6e" /> <img width="701" height="493" alt="Image" src="https://github.com/user-attachments/assets/606ca2f4-6e3c-44da-9732-0ed4a2f7e992" /> <img width="1695" height="1070" alt="Image" src="https://github.com/user-attachments/assets/2e1241bd-1046-4fc4-ab77-55142ebb34e2" />

What to include: Desktop app version

Operating system

<img width="244" height="215" alt="Image" src="https://github.com/user-attachments/assets/c54566d4-3618-4303-8708-663499a3b2f4" /> <img width="221" height="405" alt="Image" src="https://github.com/user-attachments/assets/0932e988-cd22-4559-9bcc-23cd90ecfd47" />

it works in VS Code/web but not Desktop Started around 1am India time May 19th Persists after reinstall

What Should Happen?

It should process even the basic operations.

Error Messages/Logs

Steps to Reproduce

Steps are:

  1. Open Claude desktop app.
  2. Go to Claude Code.
  3. Give any instructions.
  4. Observe that it doesn't follow and just gets hung in the processing stage.

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Claude Code v2.1.145

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

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