claude-code - 💡(How to fix) Fix [BUG] Claude Code on the web: Request timed out after 30 minutes with no response, but tokens were still consumed [1 comments, 2 participants]

When using Claude Code on the web, after sending a message there was no response for approximately 30 minutes, after which only a Request timed out error message was displayed. Despite not receiving any response, token usage was still deducted from my quota.

Error Messages/Logs

1. Request timed out error message is displayed

TL;DR

The issue can be mitigated by investigating the timeout configuration and token consumption logic in the Claude Code web application.

Guidance

• Review the Claude Code web application's timeout settings to ensure they are properly configured to handle requests that take longer than expected to process.
• Investigate the token consumption logic to determine why tokens are being deducted even when a request times out and no response is delivered.
• Check the Anthropic API documentation to see if there are any specific requirements or recommendations for handling timeouts and token consumption.
• Consider implementing a retry mechanism or a more robust error handling system to handle cases where requests time out or fail.

Example

No code snippet can be provided without more information about the specific implementation details of the Claude Code web application.

Notes

The issue seems to be related to a regression, as it worked in a previous version, but the exact cause is unclear without more information about the changes made between versions.

Recommendation

Apply a workaround by adjusting the timeout settings and token consumption logic to handle cases where requests time out or fail, as upgrading to a fixed version is not possible without more information about the version history.