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claude-code - 💡(How to fix) Fix [BUG] Claude Code process exited with code 3221225477 ( X64) [1 comments, 2 participants]

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anthropics/claude-code#54949•Fetched 2026-05-01 05:50:14
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Error Message

Error Messages/Logs

Code Example

When I use claude destop 
Claude Code crashed
Try sending your message again. If it keeps happening, share feedback so we can investigate.
Claude Code process exited with code 3221225477


When I use claude code , no log
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

I use "winget install Anthropic.ClaudeCode " install claude code in windows 11. I run claude code in powershell or cmd , I always keep getting crashed.

C:\Users\alfr>claude Welcome to Claude Code v2.1.123 …………………………………………………………………………………………………………………………………………………………

 *                                       █████▓▓░
                             *         ███▓░     ░░
        ░░░░░░                        ███▓░
░░░   ░░░░░░░░░░                      ███▓░

░░░░░░░░░░░░░░░░░░░ * ██▓░░ ▓ ░▓▓███▓▓░

  •                             ░░░░
                          ░░░░░░░░
                        ░░░░░░░░░░░░░░░░
█████████                                        *
    ██▄█████▄██ * █████████ * …………………█ █ █ █………………………………………………………………………………………………………………

C:\Users\al>claude doctor (no any now message)

──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────── Checking installation status…

C:\Users\alfred.lin>claude auth status { "loggedIn": true, "authMethod": "claude.ai", "apiProvider": "firstParty", "email": "hy "orgId": "738b293f-3999", "orgName": null, "subscriptionType": "pro" }

when I use claude destop Claude Code crashed Try sending your message again. If it keeps happening, share feedback so we can investigate. Claude Code process exited with code 3221225477

I referred to this question, but I didn't get an answer. https://github.com/anthropics/claude-code/issues/18772

What Should Happen?

winget install Anthropic.ClaudeCode

Error Messages/Logs

When I use claude destop 
Claude Code crashed
Try sending your message again. If it keeps happening, share feedback so we can investigate.
Claude Code process exited with code 3221225477


When I use claude code , no log

Steps to Reproduce

winget install Anthropic.ClaudeCode

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

I do not know

Claude Code Version

1.0.123

Platform

Other

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

No response

extent analysis

TL;DR

The issue is likely related to a compatibility problem or a bug in the current version of Claude Code, causing it to crash on Windows 11.

Guidance

  • Try reinstalling Claude Code using winget install --force Anthropic.ClaudeCode to ensure a clean installation.
  • Check if there are any known issues or updates related to the error code 3221225477, which might indicate a specific problem.
  • Since this is reported as a regression, comparing the current version (1.0.123) with previous versions might help identify when the issue started.
  • Consider reaching out to the developers or support team with the provided error code and steps to reproduce for further assistance.

Notes

The provided version number in the issue (1.0.123) does not match the version mentioned in the error message (v2.1.123), which might indicate a discrepancy or a mix-up in the information provided.

Recommendation

Apply workaround: Given the information, a straightforward fix is not immediately apparent, so applying workarounds such as reinstalling or seeking further support is recommended.

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