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claude-code - 💡(How to fix) Fix [BUG] Claude Desktop Crashing [2 comments, 2 participants]

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anthropics/claude-code#48522•Fetched 2026-04-16 06:57:49
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

After the most recent update to Claude Desktop, I am no longer able to use Code or Chat. If I launch on Cowork, it will let me use Cowork without crashing, but Chat or Code crash 5-10 seconds after switching to them. I have tried to diagnose the issue with online Claude, but have not been successful.

What Should Happen?

Claude should remain open and allow me to use the application.

claude.ai-web.log cowork_vm_node.log main.log ssh.log

Error Messages/Logs

Steps to Reproduce

Boot Claude and stay on Claude Code or Chat module. Wait 5-10 seconds. Boot Claude and switch to Cowork. Wait 5-10 seconds. Relaunch Claude and observe Cowork working.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Unsure - new Desktop UI. Unable to find version #.

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The issue can likely be mitigated by troubleshooting the recent update to Claude Desktop and analyzing the provided log files to identify the root cause of the crash.

Guidance

  • Review the log files (claude.ai-web.log, cowork_vm_node.log, main.log, and ssh.log) to identify any error messages or patterns that may indicate the cause of the crash.
  • Attempt to reproduce the issue with the Claude Code or Chat module and observe the behavior to see if there are any common factors or triggers.
  • Consider reaching out to the development team or support for further assistance, as the issue is reported to be a regression and the user is unsure of the current version number.

Example

No code snippet is provided as the issue does not contain any specific code-related information.

Notes

The issue lacks specific technical details, such as the version number of Claude Code and the exact error messages. Analyzing the log files and reproducing the issue may help identify the root cause.

Recommendation

Apply workaround: The user should attempt to troubleshoot the issue by analyzing the log files and reproducing the issue, and consider reaching out to the development team or support for further assistance.

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