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claude-code - 💡(How to fix) Fix [BUG] Claude Desktop - Dispatch shows "Desktop appears offline" persistently

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Error Message

Error Messages/Logs

Fix Action

Fix / Workaround

The Dispatch feature in the Claude Desktop app shows "Desktop appears offline. Will run when it reconnects." persistently for 24+ hours, even though the desktop app is running and Cowork works fine.

Steps to reproduce:

  1. Open Claude Desktop app on Windows
    1. Navigate to Dispatch section
    1. Send any message
    1. Message shows "Desktop appears offline. Will run when it reconnects." Expected behavior: Dispatch should connect to the desktop and run tasks normally.

Actual behavior: Dispatch reports desktop as offline indefinitely. Was working previously, stopped on May 25, 2026.

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

The Dispatch feature in the Claude Desktop app shows "Desktop appears offline. Will run when it reconnects." persistently for 24+ hours, even though the desktop app is running and Cowork works fine.

Steps to reproduce:

  1. Open Claude Desktop app on Windows
    1. Navigate to Dispatch section
    1. Send any message
    1. Message shows "Desktop appears offline. Will run when it reconnects." Expected behavior: Dispatch should connect to the desktop and run tasks normally.

Actual behavior: Dispatch reports desktop as offline indefinitely. Was working previously, stopped on May 25, 2026.

Troubleshooting already attempted:

  • Cleared app cache
    • Fully restarted the app
      • Signed out and signed back in
        • Reinstalled the app None of the above resolved the issue.

Environment:

  • OS: Windows
    • Plan: Pro
      • Feature: Dispatch (Beta)

What Should Happen?

Dispatch should connect to the running desktop app and execute tasks, showing responses in the chat thread.

Error Messages/Logs

Steps to Reproduce

  1. Open Claude Desktop app on Windows
    1. Navigate to Dispatch (Beta) in the left sidebar
    1. Send any message (e.g. "hello")
    1. Observe response shows "Desktop appears offline. Will run when it reconnects."
    1. Issue persists indefinitely — app restart, cache clear, sign out/in, reinstall do not fix it

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

N/A - Claude Desktop App (not Claude Code CLI)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

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