claude-code - 💡(How to fix) Fix [BUG] Claude Desktop Relaunch on Relaunch Chip Click fails in Windows 11

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Error Message

The relaunch fails with a "Another Process using Program Error"

Error Messages/Logs

2026/05/20 11:36:31.819116 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6 2026/05/20 11:36:40.229462 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

Code Example

Claude Relaunch Update fails with File in use by another process

Uninstall and reinstall fails with...

2026/05/20 11:36:20.973741 Checking for running Squirrel Claude processes...
2026/05/20 11:36:20.983813 No Squirrel Claude processes found
2026/05/20 11:36:20.983813 Checking for existing Claude MSIX packages...
2026/05/20 11:36:21.018329 Installing MSIX: C:\Users\Anil\AppData\Local\Temp\Claude-2218004046.msix
2026/05/20 11:36:21.019379 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/20 11:36:21.019379 Standard install (not split-account), using AddPackage
2026/05/20 11:36:21.019379 Installing via AddPackage (current-user)...
2026/05/20 11:36:31.819116 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/05/20 11:36:31.819116 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/05/20 11:36:40.229462 Elevated process exited with code 1
2026/05/20 11:36:40.229462 Elevation failed: elevated installer exited with code 1
2026/05/20 11:36:40.229462 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Desktop Windows 11

When you click on the relaunch to update click that appears on Claude Desktop

The relaunch fails with a "Another Process using Program Error"

Trying to reinstall Claude Desktop Produces the following....

What Should Happen?

The relaunch should work properly Else provide more specific debug info

Error Messages/Logs

Claude Relaunch Update fails with File in use by another process

Uninstall and reinstall fails with...

2026/05/20 11:36:20.973741 Checking for running Squirrel Claude processes...
2026/05/20 11:36:20.983813 No Squirrel Claude processes found
2026/05/20 11:36:20.983813 Checking for existing Claude MSIX packages...
2026/05/20 11:36:21.018329 Installing MSIX: C:\Users\Anil\AppData\Local\Temp\Claude-2218004046.msix
2026/05/20 11:36:21.019379 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/20 11:36:21.019379 Standard install (not split-account), using AddPackage
2026/05/20 11:36:21.019379 Installing via AddPackage (current-user)...
2026/05/20 11:36:31.819116 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/05/20 11:36:31.819116 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Please share this log with us.
2026/05/20 11:36:40.229462 Elevated process exited with code 1
2026/05/20 11:36:40.229462 Elevation failed: elevated installer exited with code 1
2026/05/20 11:36:40.229462 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

Steps to Reproduce

Click the relaunch Chip on Claude Desktop running a previous version on Windows 11

Claude Model

Other

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Claude Desktop

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

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