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claude-code - 💡(How to fix) Fix [BUG] Claude Pro subscriber showing "5 days left" trial in Claude Code [1 comments, 2 participants]

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anthropics/claude-code#54550•Fetched 2026-04-30 06:42:33
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

My Claude Pro subscription is active and paid, but Claude Code shows "5 days left · Upgrade" as if I'm on a trial. After logout and login again, the issue persists.

What Should Happen?

Claude Code should recognize my active Pro subscription with full access.

Error Messages/Logs

Steps to Reproduce

  1. Active Claude Pro subscription on claude.ai
  2. Open Claude Code terminal/app
  3. "5 days left · Upgrade" shown in UI

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

2.1.119 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

<img width="983" height="203" alt="Image" src="https://github.com/user-attachments/assets/75eee819-993d-4964-b1c0-09b12a281d7b" />

extent analysis

TL;DR

The issue might be resolved by verifying the subscription status on the claude.ai platform and ensuring that the Claude Code application is properly synced with the subscription.

Guidance

  • Check the subscription status on the claude.ai platform to confirm that the Pro subscription is active and paid.
  • Try clearing the cache and cookies of the Claude Code application to ensure that it is not causing any syncing issues.
  • If the issue persists, try uninstalling and reinstalling the Claude Code application to ensure that it is properly configured.
  • Verify that the Claude Code version (2.1.119) is compatible with the Anthropics API and the Windows operating system.

Example

No code snippet is provided as it is not necessary for this issue.

Notes

The issue might be related to a syncing problem between the claude.ai platform and the Claude Code application. The provided image is not accessible, so it is unclear if it contains any relevant information.

Recommendation

Apply workaround: Try clearing the cache and cookies of the Claude Code application and verify the subscription status on the claude.ai platform, as this might resolve the issue without requiring an upgrade or code changes.

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claude-code - 💡(How to fix) Fix [BUG] Claude Pro subscriber showing "5 days left" trial in Claude Code [1 comments, 2 participants]