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claude-code - 💡(How to fix) Fix [BUG] CLAUDE USES EXTERNAL SPEAKER IGNORING POLICY WHEN EARPHONES PLUGGED IN [1 participants]

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anthropics/claude-code#55939•Fetched 2026-05-05 06:02:24
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Error Message

Error Messages/Logs

Code Example

Audible sound persists externally, despite exhaustive research of settings to remedy on HAIKU 4.5
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Response: Based on our troubleshooting documentation, when the standard steps like clearing cache, reinstalling, and checking permissions don't resolve audio issues, this typically indicates a deeper compatibility problem with specific device configurations.[1]

Since you've mentioned this is documented as a known issue on GitHub and you've exhausted the standard troubleshooting steps, the development team would benefit from having your specific device details (Galaxy X Cover Pro SM-G736U, Android 16) along with the behavior description for their bug tracking and resolution efforts.

The fact that three other AI apps work correctly with identical settings on your device provides valuable context that this is specifically related to how our app handles Samsung's audio routing policies rather than a general Android or device issue.

PROBLEM: CLAUDE USES PHONE EXTERNAL SPEAKER IVNORING POLICY TO ROUTE AUDIBLE RESPONSES THROUGH HARD WIRED EARPHONES DESPITE DAYS OF RESEARCH. SAMSUNG SAYS UT IS THE APP CODE

What Should Happen?

Fix code to respect phone policy to reroute audio through earphones when inserted into device.

Error Messages/Logs

Audible sound persists externally, despite exhaustive research of settings to remedy on HAIKU 4.5

Steps to Reproduce

Speak on claude, listen to audible coming from external speaker despite earphones are plugged in while equivalent apps dont replicate same behavior.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

HIKU 4.5

Platform

Anthropic API

Operating System

Other

Terminal/Shell

Other

Additional Information

No response

extent analysis

TL;DR

The issue can likely be fixed by modifying the Claude Code to respect Samsung's audio routing policies and reroute audio through earphones when inserted.

Guidance

  • Verify that the issue is specific to the Samsung Galaxy X Cover Pro SM-G736U device and Android 16 by testing on other devices and platforms.
  • Investigate the audio routing policies implemented by Samsung and how they can be integrated into the Claude Code.
  • Review the code changes made between the last working version and the current version (HIKU 4.5) to identify potential regressions.
  • Check the Anthropic API documentation for any guidelines or best practices on handling audio output and routing policies.

Example

No code snippet can be provided without more information on the current implementation, but the fix will likely involve modifying the audio output settings to prioritize earphones when connected.

Notes

The issue seems to be specific to the Samsung device and Android version, and the fix will depend on the specific audio routing policies implemented by Samsung. More information on the last working version and the changes made since then would be helpful in identifying the root cause.

Recommendation

Apply a workaround by modifying the Claude Code to respect Samsung's audio routing policies, as this is a known issue and the development team is aware of it. This will likely involve integrating Samsung's audio routing policies into the code to ensure that audio is routed through earphones when connected.

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claude-code - 💡(How to fix) Fix [BUG] CLAUDE USES EXTERNAL SPEAKER IGNORING POLICY WHEN EARPHONES PLUGGED IN [1 participants]