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claude-code - 💡(How to fix) Fix [BUG] Claude's web version is unavailable and broken [10 comments, 9 participants]

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anthropics/claude-code#54862•Fetched 2026-04-30 06:33:49
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Comments
10
Participants
9
Timeline
14
Reactions
4
Author
mosqussmosquss
Participants
BedoEbiedBedoEbiedcarppondcarppondcryptoscriptoriumcryptoscriptoriumdr-msrdr-msrFriedrichGaussFriedrichGaussgithub-actions[bot]github-actions[bot]IGames-XIGames-XmosqussmosqussVannaGammaVannaGamma
Timeline (top)
commented ×10labeled ×2closed ×1unlabeled ×1

Error Message

Error Messages/Logs

Code Example

-
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude's web version is unavailable and broken

<img width="471" height="320" alt="Image" src="https://github.com/user-attachments/assets/75c1ed55-ca66-4d18-b4c5-8c443c999264" />

What Should Happen?

Error Messages/Logs

-

Steps to Reproduce

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

Claude Code Version

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

visit the web version

extent analysis

TL;DR

The issue with Claude's web version being unavailable and broken may be related to a regression in the latest version of Claude Code, and a potential fix could involve investigating the changes made in the recent updates.

Guidance

  • Investigate the recent changes made to the Claude Code to identify the potential cause of the regression.
  • Try to reproduce the issue using a previous version of Claude Code to confirm if it's indeed a regression.
  • Check the Anthropic API documentation to see if there are any known issues or updates that could be affecting the web version.
  • Provide more information about the last working version of Claude Code to help narrow down the potential cause.

Notes

The issue lacks specific error messages or logs, which makes it challenging to provide a more detailed analysis. Additionally, the lack of information about the last working version of Claude Code and the specific changes made in the recent updates limits the ability to provide a more targeted fix.

Recommendation

Apply workaround: Since the issue is reported as a regression, it might be helpful to try to revert to a previous version of Claude Code or wait for an update that addresses the issue.

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Flaky / Intermittent
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#api#model download#tokenizer error#prompt formatting#chain error

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