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codex - 💡(How to fix) Fix [Bug] Computer Use plugin remains "unavailable" on macOS Intel (x86_64) despite MCP server showing as enabled and latest Intel build [1 comments, 2 participants]

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openai/codex#18404•Fetched 2026-04-18 05:54:53
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Describe the bug On a fresh Intel Mac installation of the latest Codex Desktop App (Intel x86_64 build), the Computer Use plugin shows "Computer Use plugin unavailable" in Settings → 電腦使用 / Computer Use.
However, under Settings → MCP Servers, "computer-use" appears and is toggled ON.

The bundled plugin is missing from the expected location:

  • ~/.codex/plugins/cache/openai-bundled/plugins/ only contains browser-use and chrome folders.
  • /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/ also does not contain a computer-use folder.

Environment

  • Hardware: MacBook Pro (16-inch, 2019) – 2.3 GHz 8-Core Intel Core i9, 32 GB 2667 MHz DDR4 RAM
  • macOS: Sonoma 14.7.8
  • Codex App: Latest Intel (x86_64) build (re-downloaded and reinstalled multiple times on 2026-04-17)
  • Codex CLI: 0.121.0 (latest)
  • Subscription: ChatGPT Pro / Plus (Computer Use should be available)

Steps to reproduce

  1. Install latest Intel build from https://chatgpt.com/codex/
  2. Open Codex App → Settings → Computer Use → shows "Computer Use plugin unavailable"
  3. Check Settings → MCP Servers → "computer-use" appears and can be toggled ON
  4. Check plugin cache folders → computer-use folder is missing
  5. Attempt manual copy, config.toml edits, rm -rf ~/.codex/plugins/cache/*, logout/login, full app reinstall → still the same result

Expected behavior After installing the Intel build and enabling MCP "computer-use", the Computer Use plugin should become available (Install button appears) and allow granting Screen Recording + Accessibility permissions.

Actual behavior Plugin stays permanently "unavailable". No Install button. Background Computer Use cannot be used.

Attempts already made (all failed)

  • Multiple full reinstalls of Intel-specific build
  • Manual cp -R of bundled plugins (folder doesn't exist)
  • Clean config.toml with [plugins."computer-use@openai-bundled"] enabled = true
  • Logout / Login
  • rm -rf ~/.codex/plugins/cache/openai-bundled
  • codex features enable plugins
  • Force Quit + restart App after every change

Screenshots attached

  • MCP Servers page showing "computer-use" enabled
  • Computer Use page showing "plugin unavailable"
  • Plugin cache folder contents
  • System Information (macOS + hardware)

Additional context This started immediately after the 2026-04-16 update that added Computer Use + official Intel Mac support. Apple Silicon users do not seem to have this issue.

Would be happy to provide

  • Full app logs (~/Library/Logs/com.openai.codex/)
  • Any other debug info requested by the team

Thank you!

extent analysis

TL;DR

The "Computer Use" plugin is unavailable in the Codex Desktop App on Intel Macs due to a missing plugin folder, suggesting a potential issue with the plugin installation or packaging.

Guidance

  • Verify that the computer-use plugin is correctly bundled with the Intel x86_64 build by checking the build process or release notes.
  • Check the Codex App's installation script or configuration to ensure it correctly extracts and installs the bundled plugins.
  • Consider manually downloading and installing the computer-use plugin, if available, to test if the issue is specific to the bundled version.
  • Review the app logs (~/Library/Logs/com.openai.codex/) for any errors related to plugin installation or loading.

Example

No code snippet is provided as the issue seems related to plugin packaging or installation rather than code.

Notes

The issue appears to be specific to Intel Macs and the latest update that added Computer Use and official Intel Mac support, suggesting a potential compatibility or packaging issue.

Recommendation

Apply workaround: Manually investigate and potentially install the computer-use plugin separately, if possible, to bypass the suspected packaging issue with the Intel x86_64 build.

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