claude-code - 💡(How to fix) Fix [BUG] Connectors not found [1 comments, 2 participants]

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anthropics/claude-code#49203Fetched 2026-04-17 08:47:58
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

When I want to use Claude Code in a cloud environment (not local), I first have to log in to the web version for the connectors to work, and then I can continue from desktop, iPad, Android, etc. But if I log in, for example, to Claude Desktop, the connectors don't work, even though the option to activate and deactivate them appears on both desktop and Android, iPad, etc.

What Should Happen?

Logically, the connectors should work when logging in on both web and desktop and Claude apps, not just on the web

Error Messages/Logs

Steps to Reproduce

  1. I have the connectors, for example, Vercel and Supabase, connected from the web.

  2. I start a new Claude Code session from the web, and it finds the connectors.

  3. I continue that same session on desktop or Android, and it still finds the connectors.

  4. I delete the current session.

  5. I create a new session from desktop or Android.

  6. I try to request something using the connectors, and it says they don't exist.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Claude 1.2773.0 (884b37)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The connectors in Claude Code may not be working as expected due to a potential authentication or session management issue when logging in from desktop or mobile apps.

Guidance

  • Verify that the connectors are properly configured and enabled in the web version before attempting to use them on desktop or mobile apps.
  • Check if there are any differences in the authentication flow or session management between the web and desktop/mobile apps that could be causing the connectors to not work as expected.
  • Try logging in to the web version, then immediately switching to the desktop or mobile app to see if the connectors work, to isolate if the issue is related to the initial login or subsequent sessions.
  • Review the documentation for Claude Code to ensure that the connectors are supported and properly configured for use across different platforms.

Example

No code snippet is provided as the issue seems to be related to the application's functionality and configuration rather than a specific code error.

Notes

The issue seems to be a regression, as it worked in a previous version, but the last working version is not specified. The exact cause of the issue is unclear, and further investigation into the authentication and session management mechanisms of Claude Code may be necessary to resolve the issue.

Recommendation

Apply workaround: Try logging in to the web version first, then continue the session on desktop or mobile apps, as this seems to be the only way to get the connectors working currently, until a more permanent fix can be found.

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