claude-code - 💡(How to fix) Fix [BUG] Cowork MCP registry connector fails to reach ClickUp MCP server — "Couldn't reach the MCP server" [1 comments, 2 participants]

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anthropics/claude-code#48539Fetched 2026-04-16 06:57:21
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Error Message

Reference ID from the error: ofid_6719275989c5463e

Error Messages/Logs

  1. Attempt to use any ClickUp tool, or re-run search_mcp_registry — error: "Couldn't reach the MCP server" (reference: ofid_6719275989c5463e), connector still shows connected: false, enabledInChat: false Error reference ID from Cowork: ofid_6719275989c5463e
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

After connecting the ClickUp MCP connector via OAuth in Cowork, attempting to use any ClickUp tool fails with:

"Couldn't reach the MCP server. You can check the server URL and verify the server is running."

Reference ID from the error: ofid_6719275989c5463e

The OAuth flow completes successfully, but search_mcp_registry still shows connected: false and enabledInChat: false for the ClickUp connector. Re-suggesting the connector and re-authenticating does not resolve the issue.

The same ClickUp MCP server (https://mcp.clickup.com/mcp) works correctly when connected to Claude Code locally via claude mcp add --transport http clickup https://mcp.clickup.com/mcp followed by /mcp OAuth. Only the Cowork VM connection fails.

This appears related to #27492 and #27925 — the Cowork VM cannot establish connections to remote/bridge-type MCP servers.

What Should Happen?

After completing OAuth for the ClickUp MCP connector in Cowork, the connector should show connected: true and enabledInChat: true in search_mcp_registry results, and ClickUp tools (e.g., clickup_get_workspace_hierarchy, clickup_search) should be available and functional within the Cowork session.

Error Messages/Logs

Steps to Reproduce

  1. Open a Cowork session (not Claude Code CLI)
  2. Use search_mcp_registry with keywords ["clickup"] — ClickUp connector appears with connected: false
  3. Use suggest_connectors with the ClickUp UUID (aa5a2bca-4004-49ea-bc2b-978162587a3a) — connector card appears
  4. Complete the OAuth authorization flow — OAuth succeeds
  5. Attempt to use any ClickUp tool, or re-run search_mcp_registry — error: "Couldn't reach the MCP server" (reference: ofid_6719275989c5463e), connector still shows connected: false, enabledInChat: false
  6. For comparison: run claude mcp add --transport http clickup https://mcp.clickup.com/mcp in Claude Code CLI, then /mcp to OAuth — works correctly, all ClickUp tools available

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Cowork (Claude Desktop, latest version as of 2026-04-15, macOS, Apple Silicon)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

This appears to be the same underlying issue as #27492 and #27925 — the Cowork VM cannot establish connections to remote/bridge-type MCP servers. The ClickUp MCP server at https://mcp.clickup.com/mcp works correctly via Claude Code CLI with HTTP transport and OAuth, confirming the server itself is functional. The failure is specific to the Cowork VM's MCP connectivity layer.

Error reference ID from Cowork: ofid_6719275989c5463e

extent analysis

TL;DR

The issue is likely due to the Cowork VM's inability to establish connections to remote/bridge-type MCP servers, and a workaround may involve configuring the Cowork VM to use a different transport protocol or adjusting the MCP server URL.

Guidance

  • Verify that the ClickUp MCP server URL https://mcp.clickup.com/mcp is correctly configured in the Cowork VM and that the OAuth flow is completing successfully.
  • Check the Cowork VM's network settings and firewall rules to ensure that outgoing connections to the MCP server are allowed.
  • Consider using a different transport protocol, such as HTTP, instead of the default protocol used by the Cowork VM, as it works correctly with the Claude Code CLI.
  • Review the issues #27492 and #27925 to see if there are any known workarounds or fixes for the underlying issue with the Cowork VM's MCP connectivity layer.

Example

No code snippet is provided as the issue is related to configuration and networking.

Notes

The issue appears to be specific to the Cowork VM and does not occur when using the Claude Code CLI. The ClickUp MCP server works correctly when connected via HTTP transport and OAuth using the Claude Code CLI.

Recommendation

Apply a workaround by configuring the Cowork VM to use a different transport protocol, such as HTTP, or adjusting the MCP server URL, as the issue is likely related to the Cowork VM's MCP connectivity layer.

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claude-code - 💡(How to fix) Fix [BUG] Cowork MCP registry connector fails to reach ClickUp MCP server — "Couldn't reach the MCP server" [1 comments, 2 participants]