claude-code - 💡(How to fix) Fix [BUG] Cowork 403 "Request not allowed" on Pro plan [1 comments, 2 participants]

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anthropics/claude-code#46084Fetched 2026-04-11 06:29:23
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Error Message

  • Error: Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}} Cowork should authenticate successfully and allow task submission, just like Chat mode does on the same account. Currently, every task submitted in Cowork returns a 403 "Request not allowed" error immediately, while Chat mode works perfectly fine.

Error Messages/Logs

  1. Immediately receive error: Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}}
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

  • Plan: Claude Pro Account
  • Error: Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}}
  • Chat mode works fine, only Cowork fails
  • Claude Desktop version: latest
  • Network: proxy confirmed working (api.anthropic.com reachable)
  • Claude Code /status shows: Login method: Claude Pro Account, Proxy set correctly

What Should Happen?

Cowork should authenticate successfully and allow task submission, just like Chat mode does on the same account. Currently, every task submitted in Cowork returns a 403 "Request not allowed" error immediately, while Chat mode works perfectly fine.

Error Messages/Logs

Steps to Reproduce

  1. Log in to Claude Desktop with a Claude Pro account
  2. Switch to the Cowork tab
  3. Select any project folder
  4. Submit any task (e.g. "Hello")
  5. Immediately receive error: Failed to authenticate. API Error: 403 {"error":{"type":"forbidden","message":"Request not allowed"}}

Note: Chat tab works perfectly fine on the same account. Claude Code CLI also works fine with the same credentials.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.98

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The issue might be resolved by investigating differences in authentication handling between Chat and Cowork modes, potentially involving proxy settings or API request specifics.

Guidance

  • Verify that the proxy settings are correctly applied for both Chat and Cowork modes, ensuring that the API requests are properly routed.
  • Compare the API requests sent by Chat and Cowork modes to identify any differences that could lead to the 403 error, focusing on headers, parameters, or authentication tokens.
  • Check the Anthropic API documentation for any specific requirements or restrictions on requests from Cowork mode that might not be met.
  • Test the Cowork mode with a different project folder or task to see if the issue is specific to certain projects or tasks.

Example

No specific code example can be provided without more details on the API requests or authentication mechanisms used by Claude Code.

Notes

The issue seems to be specific to the Cowork mode and might be related to how authentication is handled differently compared to Chat mode. Without more information on the API requests or the exact authentication flow, it's challenging to provide a precise fix.

Recommendation

Apply workaround: Investigate and adjust the authentication settings or API request parameters for Cowork mode to align with the working configuration of Chat mode, as the root cause seems to be related to the differences in how these modes interact with the Anthropic API.

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claude-code - 💡(How to fix) Fix [BUG] Cowork 403 "Request not allowed" on Pro plan [1 comments, 2 participants]