claude-code - 💡(How to fix) Fix [BUG] Cyber Use Case Exemption Granted and works with Claude Chat but still keep getting FPs from safety system when using Claude Code API access. Approved Cyber Use Case Exemption not fully propagating to API in Claude Code using Opus. [1 comments, 2 participants]

please use more neutral language - keep getting FPs
⎿  API Error: Claude Code is unable to respond to this request, which appears to violate our Usage Policy (https://www.anthropic.com/legal/aup). This request triggered restrictions on violative cyber content and was blocked under Anthropic's Usage Policy. To request an adjustment pursuant to our Cyber Verification Program based on how you use Claude, fill out
https://claude.com/form/cyber-use-case?token=vXcPCQ9o-ZOO0PiU-5tOfPQK6HJq-xizhbk67VB0tesKVM935XXtmAcwEmb7sWyWQjKukUWJi2iJOSnRtV2tIy9jbk_HZ-VGMyN33vOg8m6alc3OWAv-sDlSaVmb-b6OqnttZtazF8… Please double press esc to edit your last message or start a new session for Claude Code to assist with a different task. If you are seeing this refusal repeatedly, try running /model claude-sonnet-4-20250514 to switch models.

TL;DR

The cyber use case exemption approved for Claude Chat is not being consistently applied to the Claude Code API, causing false positives and blocking authorized security testing content.

Guidance

• Verify that the cyber use case exemption is correctly configured and approved for the specific Claude Code API instance being used.
• Check the API request payload and headers to ensure they match the expected format and content for the exemption to be applied.
• Test the API request with a minimal payload to isolate the issue and determine if it's related to the request content or the exemption configuration.
• Consider reaching out to Anthropic support to confirm the exemption is properly propagated to the Claude Code API and to request assistance with troubleshooting the issue.

Notes

The issue seems to be related to the exemption not being applied correctly to the API, rather than a problem with the Claude Code itself. The fact that the exemption works on the web interface and Windows Desktop Client suggests a potential configuration or propagation issue.

Recommendation

Apply workaround: Reach out to Anthropic support to request assistance with configuring and troubleshooting the cyber use case exemption for the Claude Code API. This is necessary because the exemption is not being consistently applied, and support can help resolve the issue and ensure the exemption is properly propagated to the API.