claude-code - 💡(How to fix) Fix [BUG] desktop app crashing upon opening code [2 comments, 3 participants]

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anthropics/claude-code#50833Fetched 2026-04-20 12:11:47
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Comments
2
Participants
3
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6
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Error Message

Error Messages/Logs

Exact error message (if any): none (it just closes)

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

What happens: the Desktop app crashes before you can run /doctor or /bug

What Should Happen?

not crash upon opening and be able to use code on the desktop app

Error Messages/Logs

Steps to Reproduce

all i do is open the desktop app and switch to code and it crashes and quits

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

1.3109.0

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Desktop app version: 1.3109.0 macOS version: 26.4.1 What happens: the Desktop app crashes before you can run /doctor or /bug Exact error message (if any): none (it just closes) Logs: you checked Console.app and found nothing relevant Extra context: you only have one install (/usr/local/bin/claude) and the CLI works (claude --version shows 2.1.50)

extent analysis

TL;DR

The Desktop app crash on macOS may be related to a regression in version 1.3109.0, and checking for updates or downgrading to a previous working version could be a potential fix.

Guidance

  • Verify that the issue is not specific to the Sonnet model by trying a different model, if available.
  • Check the Console.app logs again, focusing on system logs around the time of the crash, as the issue might not be directly related to the Claude Code logs.
  • Consider reinstalling the Desktop app or checking for any corrupted files in the /usr/local/bin/claude directory.
  • Since the CLI version works, compare the versions and dependencies between the Desktop app and CLI to identify any discrepancies.

Example

No specific code snippet can be provided due to the lack of technical details about the crash.

Notes

The exact cause of the crash is unknown due to the absence of error messages or relevant logs. The fact that the CLI works suggests the issue might be specific to the Desktop app.

Recommendation

Apply workaround: Given the regression nature of the issue and the lack of a clear error message, trying a previous version of the Desktop app that is known to work, if available, could be a viable temporary solution.

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