claude-code - 💡(How to fix) Fix [BUG] Despite x20 MAX it says "OUT OF EXTRA USAGE"

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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

i see "out of extra usage" despite having both extra usage and active not exhausted plan and even reporting bug through the console is not working ─────────────────────────────────────────────────── Submit Feedback / Bug Report

Describe the issue below:

I have max plan x20, 50% of weekly usage, 47,50USD in extra usage and despite this in claude
code on dektop app i see "out of extra usage". this is bug, i debigged this with your
assistant fin and i'm still stuck.

Couldn't send feedback (server returned 403). If it keeps failing, you can file at
https://github.com/anthropics/claude-code/issues instead.

What Should Happen?

i should be able to use claude within my max plan

Error Messages/Logs

Steps to Reproduce

idk, "out of extra usage" appeared despite limits are ok

Claude Model

Not sure / Multiple models

Is this a regression?

No, this never worked

Last Working Version

Claude Code v2.1.114

Claude Code Version

2.1.114

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Warp

Additional Information

No response

extent analysis

TL;DR

The user may need to verify their account and usage limits to resolve the "out of extra usage" issue despite having available extra usage and an active plan.

Guidance

  • Check the account dashboard to confirm the extra usage and plan limits are correctly reflected.
  • Verify that the desktop app is synced with the latest account information.
  • Try submitting feedback or reporting the bug through a different channel, such as the web interface, to see if the issue is specific to the desktop app or console.
  • Review the account's billing and usage history to ensure there are no unexpected charges or usage patterns that could be causing the issue.

Notes

The issue may be related to a synchronization or caching issue between the desktop app and the Anthropic API, or a misinterpretation of the account's usage limits.

Recommendation

Apply workaround: Try verifying account information and usage limits through a different channel, such as the web interface, to see if the issue persists. This may help identify if the issue is specific to the desktop app or a more general account-related problem.

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claude-code - 💡(How to fix) Fix [BUG] Despite x20 MAX it says "OUT OF EXTRA USAGE"