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claude-code - 💡(How to fix) Fix [BUG] Display issue + update loop: app stuck on "Relaunch to apply" after every restart [1 comments, 2 participants]

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anthropics/claude-code#49699•Fetched 2026-04-17 08:33:54
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

App version: Claude Desktop 1.3109.0 macOS version: macOS Sonoma 14.8.3 Device: MacBook Air Retina 13-inch, 2019 Processor: 1.6 GHz Intel Core i5 Memory: 8 GB RAM

Description of the problem:

Two issues occurring simultaneously:

  1. Part of the screen becomes invisible/blank during normal use.
  2. The app is stuck in an update loop — after every relaunch, the banner "Updated to 1.3109.0 — Relaunch to apply" reappears with a Relaunch button. This happens every single time, no matter how many times the app is relaunched. The update never finishes applying.

Both issues persist after all troubleshooting steps.

Steps to reproduce:

  1. Open Claude Desktop
  2. The banner "Updated to 1.3109.0 — Relaunch to apply" appears at the bottom left
  3. Click Relaunch
  4. App restarts but the same banner reappears immediately — update never completes
  5. Part of the screen is invisible/not rendering correctly

What I have already tried:

  • Cleared app cache via Help → Troubleshooting → Clear Cache and Restart
  • Reset app data via Help → Troubleshooting → Reset App Data
  • Relaunched the app multiple times — update loop continues every time
  • Attempted to run the /doctor command — did not execute as a diagnostic tool

Screenshot: attached

<img width="1440" height="900" alt="Image" src="https://github.com/user-attachments/assets/7043f665-f15b-4ee2-bc3a-9c728c96e82b" />

What Should Happen?

The screen should display correctly and the update should apply permanently after relaunching once.

Error Messages/Logs

No error messages visible.

Steps to Reproduce

  1. Open Claude Desktop
  2. The banner "Updated to 1.3109.0 — Relaunch to apply" appears at the bottom left
  3. Click Relaunch
  4. App restarts but the same banner reappears immediately
  5. Part of the screen is invisible/not rendering correctly

Claude Model

None

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

1.3109.0

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

MacBook Air Retina 13-inch 2019, Intel Core i5, 8GB RAM. Already tried: Clear Cache, Reset App Data, multiple relaunches. Problem persists.

extent analysis

TL;DR

The issue might be resolved by manually deleting the app's update flag or cache to break the update loop, as the provided troubleshooting steps have not been effective.

Guidance

  • Try manually deleting the app's cache and update flags to see if it breaks the update loop, as the built-in cache clearing and app data reset did not work.
  • Verify if the issue persists after restarting the MacBook Air, to rule out any temporary system issues.
  • Check for any system updates for macOS Sonoma 14.8.3, as updating the operating system might resolve compatibility issues with the app.
  • Consider reaching out to the app's support team for further assistance, as the issue might be specific to the app's internal mechanics or Anthropic API interactions.

Notes

The exact steps to manually delete the app's cache and update flags are not provided, as this information is not available in the issue description. Additionally, the effectiveness of these steps is uncertain without further details about the app's internal workings.

Recommendation

Apply workaround: Manually deleting the app's cache and update flags might provide a temporary solution until a more permanent fix is found or the app is updated to a version that resolves this issue.

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claude-code - 💡(How to fix) Fix [BUG] Display issue + update loop: app stuck on "Relaunch to apply" after every restart [1 comments, 2 participants]