Issue Station
Sign In
Tools hereToolbox

claude-code - 💡(How to fix) Fix [BUG] #26951 [1 comments, 2 participants]

Official PRs (…)
ON THIS PAGE

Recommended Tools

×6

Utilities matched from this issue’s tags and category — try them while you read without losing context.

GitHub issue graph ai analysis

Paste a GitHub issue URL. We fetch that issue, discover linked issues from bodies/comments/timeline, collect linked pull requests, and produce a structured English report.

The report is written in English Markdown for sharing and archival.

Helpful · Quick feedback

Loading…
GitHub stats
anthropics/claude-code#54962•Fetched 2026-05-01 05:49:53
View on GitHub
Comments
1
Participants
2
Timeline
4
Reactions
0
Author
theunissenm5-maxtheunissenm5-max
Participants
github-actions[bot]github-actions[bot]theunissenm5-maxtheunissenm5-max
Timeline (top)
labeled ×2commented ×1unlabeled ×1

Error Message

Error Messages/Logs

Root Cause

The Plugins marketplace in the Claude Desktop app fails to load — all plugin cards show as skeleton/placeholder tiles and never populate. Confirmed root cause: plugins.claude.ai does not resolve via DNS (DNS_PROBE_FINISHED_NXDOMAIN in browser). Steps to reproduce:

RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

The Plugins marketplace in the Claude Desktop app fails to load — all plugin cards show as skeleton/placeholder tiles and never populate. Confirmed root cause: plugins.claude.ai does not resolve via DNS (DNS_PROBE_FINISHED_NXDOMAIN in browser). Steps to reproduce:

Open Claude Desktop app Go to Directory → Plugins Marketplace shows only grey skeleton tiles, no plugins load

Expected behavior: Plugins marketplace loads and displays available plugins for installation. Actual behavior: Marketplace never loads. Navigating directly to https://plugins.claude.ai in browser also fails with DNS_PROBE_FINISHED_NXDOMAIN. Environment:

Location: South Africa (Johannesburg) ISP: Telkom OS: Windows Other Anthropic domains (claude.ai, api.anthropic.com) work fine

Related issues: #26951, #28853, #29047, #51605

What Should Happen?

The Plugins marketplace should:

Load and display all available plugins in the Directory Allow browsing, searching and filtering plugins Allow clicking on a plugin to install it into the desktop app Installed plugins should then be active and usable in conversations

Specifically I need:

Searchfit SEO plugin to be installable for website SEO auditing and content strategy Brightdata plugin to be installable for web scraping and data extraction

Error Messages/Logs

Steps to Reproduce

Steps to reproduce:

Open Claude Desktop app Go to Directory → Plugins Marketplace shows only grey skeleton tiles, no plugins load

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Version 1.5354.0 (9a9e3d)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The most likely fix is to resolve the DNS issue with plugins.claude.ai, which is currently not resolvable, causing the Plugins marketplace in the Claude Desktop app to fail to load.

Guidance

  • Verify the DNS issue by checking if other users in different locations can resolve plugins.claude.ai.
  • Check with the ISP (Telkom) to see if there are any DNS resolution issues on their end.
  • Try using a different DNS resolver (e.g. Google Public DNS) to see if the issue persists.
  • If the issue is specific to the Claude Desktop app, try clearing the app's cache and restarting to see if it resolves the problem.

Notes

The issue seems to be related to a DNS resolution problem, which is causing the Plugins marketplace to fail to load. The fact that other Anthropic domains work fine suggests that the issue is specific to plugins.claude.ai.

Recommendation

Apply workaround: Use a different DNS resolver (e.g. Google Public DNS) to see if the issue persists, as this may help resolve the DNS issue with plugins.claude.ai.

Vote matrix · Quick signals

Works
Did the solution work? Tap to confirm.
Easy Fix
Was it a quick fix?
Time Saver
Did it save you time?
Blocking
Was it severely blocking?
Common Issue
Are others likely hitting this too?
Flaky / Intermittent
Is it intermittent?
Verified / Reproducible
Can you reproduce it reliably?
Loading…
#api#ssr#installation#tensor shape#autograd error

Still need to ship something?

×6

Another batch ranked right after the header list — different links, same matching logic.

Back to top recommendations

TRENDING

claude-code - 💡(How to fix) Fix [BUG] #26951 [1 comments, 2 participants]