openclaw - 💡(How to fix) Fix [Bug]: External plugins fail to load on 2026.4.5: normalizeAccountId is not a function [1 participants]

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openclaw/openclaw#62511Fetched 2026-04-08 03:03:20
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Error Message

Gateway fails to start properly. Error:

RAW_BUFFERClick to expand / collapse

Bug type

Regression (worked before, now fails)

Beta release blocker

No

Summary

Bug Description

After upgrading to OpenClaw 2026.4.5, external plugins fail to load with:

Steps to reproduce

openclaw

Expected behavior

Environment

  • OpenClaw version: 2026.4.5
  • Installation method: npm global install
  • Node version: v22.22.1
  • OS: Ubuntu (Linux)

Installed external plugins

  • adp-openclaw
  • ddingtalk
  • lightclawbot
  • memory-tencentdb
  • openclaw-plugin-yuanbao
  • openclaw-qqbot
  • openclaw-weixin
  • wecom

Steps to reproduce

  1. Install OpenClaw 2026.4.5 via npm install -g openclaw@latest
  2. Start gateway with openclaw gateway start
  3. Check status: openclaw status

Expected behavior

Plugins should load normally as they do on 2026.3.23.

Actual behavior

Gateway fails to start properly. Error:

Actual behavior

Downgrade

Downgrading to 2026.3.23 resolves the issue immediately.

Related issues

  • #52341 — External openclaw-weixin plugin fails to load on 2026.3.14
  • #53216 — WhatsApp plugin broken after upgrading to 2026.3.22 PR #53068 was supposed to fix SDK alias resolution, but the problem persists on external plugins in 2026.4.x.

OpenClaw version

2026.4.5

Operating system

ubuntu24.4

Install method

No response

Model

MINIMAX-M2.7

Provider / routing chain

minimax

Additional provider/model setup details

No response

Logs, screenshots, and evidence

Impact and severity

No response

Additional information

No response

extent analysis

TL;DR

Downgrade to OpenClaw version 2026.3.23 as a temporary workaround to resolve the external plugin loading issue.

Guidance

  • Verify that the issue is specific to OpenClaw version 2026.4.5 by testing with the same plugins on version 2026.3.23.
  • Check the compatibility of each external plugin with OpenClaw version 2026.4.5, as some plugins may require updates to work with the new version.
  • Review the changes made in PR #53068 to understand how it was intended to fix SDK alias resolution and whether it has any implications for external plugins.
  • Test each external plugin individually to isolate if the issue is specific to one or multiple plugins.

Example

No specific code example is provided as the issue seems to be related to version compatibility rather than code syntax.

Notes

The root cause of the issue seems to be related to changes in OpenClaw version 2026.4.5 that affect how external plugins are loaded. Downgrading to version 2026.3.23 resolves the issue, indicating a regression in the newer version.

Recommendation

Apply the workaround by downgrading to OpenClaw version 2026.3.23, as it is a known stable version where external plugins load correctly. This should be done until a fix for the plugin loading issue in version 2026.4.5 is available.

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FAQ

Expected behavior

Plugins should load normally as they do on 2026.3.23.

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