openclaw - 💡(How to fix) Fix [Bug]: Feishu image: Media Understanding not triggered, model receives `[image data removed]` instead of image [1 participants]

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openclaw/openclaw#69622Fetched 2026-04-22 07:50:05
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When a user sends an image via Feishu DM, the file is downloaded successfully to local storage (/tmp/openclaw/media/inbound/), but the model receives [image data removed - already processed by model] as the image content instead of the actual image data. This indicates that Media Understanding is not being triggered properly.

Root Cause

When a user sends an image via Feishu DM, the file is downloaded successfully to local storage (/tmp/openclaw/media/inbound/), but the model receives [image data removed - already processed by model] as the image content instead of the actual image data. This indicates that Media Understanding is not being triggered properly.

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Bug type

Regression (worked before, now fails)

Beta release blocker

No

Summary

When a user sends an image via Feishu DM, the file is downloaded successfully to local storage (/tmp/openclaw/media/inbound/), but the model receives [image data removed - already processed by model] as the image content instead of the actual image data. This indicates that Media Understanding is not being triggered properly.

Steps to reproduce

  1. Send an image via Feishu direct message
  2. Ask the assistant to read/analyze the image
  3. Observe that the file exists locally but the model receives [image data removed - already processed by model] text

Expected behavior

The image should be displayed correctly in the conversation context, and the model should receive the actual image content for analysis.

Actual behavior

Observe that the file exists locally but the model receives [image data removed - already processed by model] text

OpenClaw version

2026.04.15

Operating system

Linux (WSL)

Install method

npm gloabal

Model

minimax

Provider / routing chain

openclaw->Gateway->minimax

Additional provider/model setup details

No response

Logs, screenshots, and evidence

Impact and severity

No response

Additional information

No response

extent analysis

TL;DR

The issue might be resolved by verifying the Media Understanding trigger configuration and ensuring it is properly integrated with the minimax model.

Guidance

  • Check the Media Understanding configuration to ensure it is enabled and correctly set up to process image files downloaded to /tmp/openclaw/media/inbound/.
  • Verify that the integration between Media Understanding and the minimax model is correct, allowing the model to receive the actual image content instead of the placeholder text.
  • Review the provider/routing chain (openclaw->Gateway->minimax) to ensure that the image data is being passed correctly through each component.
  • Investigate if there are any version-specific issues with OpenClaw (2026.04.15) that might be causing the problem.

Example

No code snippet is provided due to the lack of specific technical details in the issue.

Notes

The provided information does not include logs, screenshots, or detailed setup information, which might be necessary for a more accurate diagnosis. The issue might be specific to the integration between OpenClaw, Media Understanding, and the minimax model.

Recommendation

Apply workaround: Verify and adjust the Media Understanding configuration and its integration with the minimax model, as this seems to be the most likely cause of the issue, given the information provided.

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FAQ

Expected behavior

The image should be displayed correctly in the conversation context, and the model should receive the actual image content for analysis.

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openclaw - 💡(How to fix) Fix [Bug]: Feishu image: Media Understanding not triggered, model receives `[image data removed]` instead of image [1 participants]