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claude-code - 💡(How to fix) Fix [BUG] Help Screen Will Not Close

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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

I opened a help file on the desktop app, and now i cannot close that window. It covers half my screen so basically renders the app unusable. The close X doesn't highlight and cannot be closed. Exiting the app and restarting does nothing as the help window opens automatically and is automatically stuck again

<img width="1920" height="1032" alt="Image" src="https://github.com/user-attachments/assets/1598198d-f5e1-4c87-9b4e-5482cac09853" />

What Should Happen?

Should close when you click the X

Error Messages/Logs

Steps to Reproduce

I havent tried to reproduce but

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Claude 4.6 (claude-sonnet-4-6)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

No response

extent analysis

TL;DR

The issue can likely be resolved by identifying and fixing the root cause of the stuck help window, potentially related to the application's window management or the Anthropic API.

Guidance

  • Investigate the application's window management code to see if there are any issues with handling the help window's close event.
  • Check the Anthropic API documentation to ensure that the API is not causing the window to remain open.
  • Try to reproduce the issue on a different platform or operating system to determine if the issue is specific to Windows.
  • Review the application's update history to see if any recent changes may have introduced the bug.

Example

No code snippet can be provided without more information about the application's codebase.

Notes

The issue may be specific to the Claude 4.6 version or the Windows operating system, and more information about the application's code and the Anthropic API would be necessary to provide a more detailed solution.

Recommendation

Apply workaround: Try to find an alternative way to close the help window, such as using a keyboard shortcut or a different button, until the root cause of the issue can be identified and fixed.

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#api#orchestration issue#cache issue#memory leak#API versioning

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