claude-code - 💡(How to fix) Fix [BUG] Installation fails with HRESULT 0x80073D28 - Package stuck in Servicing state due to CoworkVMService conflict [1 comments, 2 participants]

2026/04/08 08:53:34.392065 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/04/08 08:53:34.600534 === Claude Setup started ===
2026/04/08 08:53:34.600534 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/08 08:53:34.601057 Windows edition: Professional
2026/04/08 08:53:34.601581 Windows version: 10.0.26200
2026/04/08 08:53:34.601581 Native arch: x64
2026/04/08 08:53:34.601581 Elevation type: Limited
2026/04/08 08:53:34.601581 Is elevated: false
2026/04/08 08:53:34.601581 Sideloading enabled: true
2026/04/08 08:53:34.602101 S Mode: false
2026/04/08 08:53:34.602617 Conflicting service: false
2026/04/08 08:53:34.602617 Running in non-elevated context
2026/04/08 08:53:34.602617 User can elevate — installing MSIX directly
2026/04/08 08:53:34.629542 Splash: 400x300, 8 frame(s), animated=true
2026/04/08 08:53:34.630540 System DPI: 96 (scale: 100%)
2026/04/08 08:53:34.702100 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/08 08:53:34.702626 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-402908268.msix
2026/04/08 08:53:35.448584 Download progress: 10% (19087216 / 190773390 bytes)
2026/04/08 08:53:35.714627 Download progress: 20% (38158048 / 190773390 bytes)
2026/04/08 08:53:35.968673 Download progress: 30% (57261648 / 190773390 bytes)
2026/04/08 08:53:36.216373 Download progress: 40% (76316128 / 190773390 bytes)
2026/04/08 08:53:36.443855 Download progress: 50% (95386928 / 190773390 bytes)
2026/04/08 08:53:36.667127 Download progress: 60% (114474176 / 190773390 bytes)
2026/04/08 08:53:36.909672 Download progress: 70% (133560784 / 190773390 bytes)
2026/04/08 08:53:37.134310 Download progress: 80% (152632288 / 190773390 bytes)
2026/04/08 08:53:37.357419 Download progress: 90% (171718832 / 190773390 bytes)
2026/04/08 08:53:37.605594 Download progress: 100% (190773390 / 190773390 bytes)
2026/04/08 08:53:37.606628 Download complete: 190773390 bytes, SHA256: a3893e2ae572a3e5e1f7337668fbf151b9b5fb3dd9bf9507520b01c518a1ec09
2026/04/08 08:53:37.608215 Download complete
2026/04/08 08:53:37.631011 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-402908268.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/04/08 08:53:39.235498 Waiting for elevated process to complete...
2026/04/08 08:53:39.254780 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/04/08 08:53:39.305752 === Claude Setup started ===
2026/04/08 08:53:39.305752 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/08 08:53:39.305752 Windows edition: Professional
2026/04/08 08:53:39.306972 Windows version: 10.0.26200
2026/04/08 08:53:39.306972 Native arch: x64
2026/04/08 08:53:39.306972 Elevation type: Full
2026/04/08 08:53:39.306972 Is elevated: true
2026/04/08 08:53:39.306972 Sideloading enabled: true
2026/04/08 08:53:39.306972 S Mode: false
2026/04/08 08:53:39.306972 Conflicting service: false
2026/04/08 08:53:39.306972 Running in elevated context
2026/04/08 08:53:39.306972 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-402908268.msix (all-users: false)
2026/04/08 08:53:39.330539 Splash: 400x300, 8 frame(s), animated=true
2026/04/08 08:53:39.330539 System DPI: 96 (scale: 100%)
2026/04/08 08:53:39.400885 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-402908268.msix
2026/04/08 08:53:39.920445 WinVerifyTrust: MSIX signature is valid
2026/04/08 08:53:40.138309 Signature verified: MSIX signer matches bootstrapper
2026/04/08 08:53:40.138309 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/04/08 08:53:40.138309 Checking for running Squirrel Claude processes...
2026/04/08 08:53:40.147866 No Squirrel Claude processes found
2026/04/08 08:53:40.147866 Checking for existing Claude MSIX packages...
2026/04/08 08:53:40.167730 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-402908268.msix
2026/04/08 08:53:40.169352 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/08 08:53:40.169352 Standard install (not split-account), using AddPackage
2026/04/08 08:53:40.169352 Installing via AddPackage (current-user)...
2026/04/08 08:53:45.422053 MSIX package installed successfully
2026/04/08 08:53:45.422755 No Squirrel installation found, skipping uninstall
2026/04/08 08:53:45.445195 MSIX installation succeeded
2026/04/08 08:53:45.465111 Launching Claude...
2026/04/08 08:53:45.465111 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/08 08:53:45.491626 === Claude Setup completed successfully ===
2026/04/08 08:53:45.758900 Elevated process exited with code 0
2026/04/08 08:53:50.523993 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/04/08 08:53:50.663553 === Claude Setup started ===
2026/04/08 08:53:50.663553 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/08 08:53:50.664090 Windows edition: Professional
2026/04/08 08:53:50.665178 WARNING: CoworkVMService already exists (potential conflict)
2026/04/08 08:53:50.665178 Windows version: 10.0.26200
2026/04/08 08:53:50.665178 Native arch: x64
2026/04/08 08:53:50.665178 Elevation type: Limited
2026/04/08 08:53:50.665178 Is elevated: false
2026/04/08 08:53:50.665178 Sideloading enabled: true
2026/04/08 08:53:50.665178 S Mode: false
2026/04/08 08:53:50.665178 Conflicting service: true
2026/04/08 08:53:50.665178 Running in non-elevated context
2026/04/08 08:53:50.665178 User can elevate — installing MSIX directly
2026/04/08 08:53:50.792130 Splash: 400x300, 8 frame(s), animated=true
2026/04/08 08:53:50.792675 System DPI: 96 (scale: 100%)
2026/04/08 08:53:50.902069 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/08 08:53:50.903145 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2600687713.msix
2026/04/08 08:53:51.573859 Download progress: 10% (19087216 / 190773390 bytes)
2026/04/08 08:53:51.839469 Download progress: 20% (38158048 / 190773390 bytes)
2026/04/08 08:53:52.128650 Download progress: 30% (57245264 / 190773390 bytes)
2026/04/08 08:53:52.396010 Download progress: 40% (76332512 / 190773390 bytes)
2026/04/08 08:53:52.725793 Download progress: 50% (95419296 / 190773390 bytes)
2026/04/08 08:53:52.996201 Download progress: 60% (114490592 / 190773390 bytes)
2026/04/08 08:53:53.236261 Download progress: 70% (133545040 / 190773390 bytes)
2026/04/08 08:53:53.476509 Download progress: 80% (152648000 / 190773390 bytes)
2026/04/08 08:53:53.759319 Download progress: 90% (171703088 / 190773390 bytes)
2026/04/08 08:53:54.029400 Download progress: 100% (190773390 / 190773390 bytes)
2026/04/08 08:53:54.031497 Download complete: 190773390 bytes, SHA256: a3893e2ae572a3e5e1f7337668fbf151b9b5fb3dd9bf9507520b01c518a1ec09
2026/04/08 08:53:54.033119 Download complete
2026/04/08 08:53:54.038532 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2600687713.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/04/08 08:53:55.836377 Waiting for elevated process to complete...
2026/04/08 08:53:55.861596 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/04/08 08:53:55.920284 === Claude Setup started ===
2026/04/08 08:53:55.920284 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/08 08:53:55.920809 Windows edition: Professional
2026/04/08 08:53:55.921350 WARNING: CoworkVMService already exists (potential conflict)
2026/04/08 08:53:55.921350 Windows version: 10.0.26200
2026/04/08 08:53:55.921350 Native arch: x64
2026/04/08 08:53:55.921350 Elevation type: Full
2026/04/08 08:53:55.921350 Is elevated: true
2026/04/08 08:53:55.921350 Sideloading enabled: true
2026/04/08 08:53:55.921350 S Mode: false
2026/04/08 08:53:55.921350 Conflicting service: true
2026/04/08 08:53:55.921350 Running in elevated context
2026/04/08 08:53:55.921350 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2600687713.msix (all-users: false)
2026/04/08 08:53:55.944060 Splash: 400x300, 8 frame(s), animated=true
2026/04/08 08:53:55.944060 System DPI: 96 (scale: 100%)
2026/04/08 08:53:56.012056 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2600687713.msix
2026/04/08 08:53:56.587670 WinVerifyTrust: MSIX signature is valid
2026/04/08 08:53:56.850082 Signature verified: MSIX signer matches bootstrapper
2026/04/08 08:53:56.850082 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/04/08 08:53:56.850082 Checking for running Squirrel Claude processes...
2026/04/08 08:53:56.864276 No Squirrel Claude processes found
2026/04/08 08:53:56.864276 Removing conflicting CoworkVMService...
2026/04/08 08:53:56.864809 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/04/08 08:53:56.864809 Checking for existing Claude MSIX packages...
2026/04/08 08:53:56.877341 Removing: Claude_1.1062.0.0_x64__pzs8sxrjxfjjc
2026/04/08 08:53:57.136628 WARNING: Remove failed for Claude_1.1062.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/08 08:53:57.145601 Removing (user): Claude_1.1062.0.0_x64__pzs8sxrjxfjjc
2026/04/08 08:53:57.149352 WARNING: Remove failed for Claude_1.1062.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/04/08 08:53:57.149352 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2600687713.msix
2026/04/08 08:53:57.150929 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/04/08 08:53:57.150929 Standard install (not split-account), using AddPackage
2026/04/08 08:53:57.150929 Installing via AddPackage (current-user)...
2026/04/08 08:54:33.402058 MSIX package installed successfully
2026/04/08 08:54:33.402058 No Squirrel installation found, skipping uninstall
2026/04/08 08:54:33.411311 MSIX installation succeeded
2026/04/08 08:54:33.436600 Launching Claude...
2026/04/08 08:54:33.436600 Launching Claude via explorer.exe shell:AppsFolder\Claude_pzs8sxrjxfjjc!Claude
2026/04/08 08:54:33.459849 === Claude Setup completed successfully ===
2026/04/08 08:54:33.762875 Elevated process exited with code 0
2026/04/08 09:22:47.307205 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/04/08 09:22:47.360023 === Claude Setup started ===
2026/04/08 09:22:47.360023 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/04/08 09:22:47.360544 Windows edition: Professional
2026/04/08 09:22:47.361076 WARNING: CoworkVMService already exists (potential conflict)
2026/04/08 09:22:47.361076 Windows version: 10.0.26200
2026/04/08 09:22:47.361076 Native arch: x64
2026/04/08 09:22:47.361076 Elevation type: Limited
2026/04/08 09:22:47.361076 Is elevated: false
2026/04/08 09:22:47.361076 Sideloading enabled: true
2026/04/08 09:22:47.361076 S Mode: false
2026/04/08 09:22:47.361076 Conflicting service: true
2026/04/08 09:22:47.361076 Running in non-elevated context
2026/04/08 09:22:47.361076 User can elevate — installing MSIX directly
2026/04/08 09:22:47.382589 Splash: 400x300, 8 frame(s), animated=true
2026/04/08 09:22:47.383119 System DPI: 96 (scale: 100%)
2026/04/08 09:22:47.448204 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/04/08 09:22:47.448724 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2657908528.msix
2026/04/08 09:22:48.302159 Download progress: 10% (19087216 / 190773390 bytes)
2026/04/08 09:22:48.481414 Download progress: 20% (38174432 / 190773390 bytes)
2026/04/08 09:22:48.674349 Download progress: 30% (57261680 / 190773390 bytes)
2026/04/08 09:22:48.862351 Download progress: 40% (76316096 / 190773390 bytes)
2026/04/08 09:22:49.049878 Download progress: 50% (95386992 / 190773390 bytes)
2026/04/08 09:22:49.246455 Download progress: 60% (114490624 / 190773390 bytes)
2026/04/08 09:22:49.425411 Download progress: 70% (133544400 / 190773390 bytes)
2026/04/08 09:22:49.603290 Download progress: 80% (152631648 / 190773390 bytes)
2026/04/08 09:22:49.778558 Download progress: 90% (171702512 / 190773390 bytes)
2026/04/08 09:22:49.950275 Download progress: 100% (190773390 / 190773390 bytes)
2026/04/08 09:22:49.951831 Download complete: 190773390 bytes, SHA256: a3893e2ae572a3e5e1f7337668fbf151b9b5fb3dd9bf9507520b01c518a1ec09
2026/04/08 09:22:49.952894 Download complete
2026/04/08 09:22:49.965648 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2657908528.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/04/08 09:22:51.455915 Elevation failed: ShellExecuteEx failed: The operation was canceled by the user.
2026/04/08 09:22:51.455915 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 10:55:07.764975 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 10:55:07.932250 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 10:55:07.932250 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 10:55:07.933361 Windows edition: Professional
2026/05/19 10:55:07.934597 WARNING: CoworkVMService already exists (potential conflict)
2026/05/19 10:55:07.934597 Windows version: 10.0.26200
2026/05/19 10:55:07.934597 Native arch: x64
2026/05/19 10:55:07.934597 Elevation type: Limited
2026/05/19 10:55:07.934597 Is elevated: false
2026/05/19 10:55:07.934597 Sideloading enabled: true
2026/05/19 10:55:07.934597 S Mode: false
2026/05/19 10:55:07.934597 Conflicting service: true
2026/05/19 10:55:07.934597 Running in non-elevated context
2026/05/19 10:55:07.934597 User can elevate — installing MSIX directly
2026/05/19 10:55:07.953732 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 10:55:07.954882 System DPI: 96 (scale: 100%)
2026/05/19 10:55:08.045995 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 10:55:08.046533 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2059323297.msix
2026/05/19 10:55:08.063944 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 10:55:08.585956 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 10:55:09.200950 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 10:55:09.433682 Download progress: 20% (46923424 / 234570718 bytes)
2026/05/19 10:55:09.663245 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 10:55:09.891338 Download progress: 40% (93846272 / 234570718 bytes)
2026/05/19 10:55:10.121770 Download progress: 50% (117308016 / 234570718 bytes)
2026/05/19 10:55:10.373583 Download progress: 60% (140770256 / 234570718 bytes)
2026/05/19 10:55:10.647393 Download progress: 70% (164215584 / 234570718 bytes)
2026/05/19 10:55:10.863995 Download progress: 80% (187660912 / 234570718 bytes)
2026/05/19 10:55:11.100352 Download progress: 90% (211138432 / 234570718 bytes)
2026/05/19 10:55:11.341711 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 10:55:11.361436 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 10:55:11.363564 Download complete
2026/05/19 10:55:11.374733 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2059323297.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 10:55:13.119092 Waiting for elevated process to complete...
2026/05/19 10:55:13.147729 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 10:55:13.207521 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 10:55:13.207521 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 10:55:13.207521 Windows edition: Professional
2026/05/19 10:55:13.208053 WARNING: CoworkVMService already exists (potential conflict)
2026/05/19 10:55:13.208578 Windows version: 10.0.26200
2026/05/19 10:55:13.208578 Native arch: x64
2026/05/19 10:55:13.208578 Elevation type: Full
2026/05/19 10:55:13.208578 Is elevated: true
2026/05/19 10:55:13.208578 Sideloading enabled: true
2026/05/19 10:55:13.208578 S Mode: false
2026/05/19 10:55:13.208578 Conflicting service: true
2026/05/19 10:55:13.208578 Running in elevated context
2026/05/19 10:55:13.208578 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2059323297.msix (all-users: false)
2026/05/19 10:55:13.232988 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 10:55:13.232988 System DPI: 96 (scale: 100%)
2026/05/19 10:55:13.299852 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2059323297.msix
2026/05/19 10:55:14.067729 WinVerifyTrust: MSIX signature is valid
2026/05/19 10:55:14.431683 Signature verified: MSIX signer matches bootstrapper
2026/05/19 10:55:14.431683 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 10:55:14.431683 Checking for running Squirrel Claude processes...
2026/05/19 10:55:14.441746 No Squirrel Claude processes found
2026/05/19 10:55:14.441746 Removing conflicting CoworkVMService...
2026/05/19 10:55:14.441746 WARNING: failed to remove conflicting service: could not open CoworkVMService: Access is denied.
2026/05/19 10:55:14.441746 Checking for existing Claude MSIX packages...
2026/05/19 10:55:14.452290 Removing: Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 10:55:14.468554 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 10:55:14.474659 Removing (user): Claude_1.7196.0.0_x64__pzs8sxrjxfjjc
2026/05/19 10:55:14.478308 WARNING: Remove failed for Claude_1.7196.0.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 10:55:14.478308 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 10:55:14.480396 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 10:55:14.480396 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-2059323297.msix
2026/05/19 10:55:14.482008 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 10:55:14.482008 Standard install (not split-account), using AddPackage
2026/05/19 10:55:14.482008 Installing via AddPackage (current-user)...
2026/05/19 11:00:14.495110 MSIX installation failed: AddPackage failed: AddPackage timed out after 5 minutes
2026/05/19 11:00:14.495110 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage timed out after 5 minutes

Please share this log with us.
2026/05/19 11:00:22.963540 Elevated process exited with code 1
2026/05/19 11:00:22.963540 Elevation failed: elevated installer exited with code 1
2026/05/19 11:00:22.963540 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 11:11:10.652200 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:11:10.888934 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:11:10.888934 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:11:10.888934 Windows edition: Professional
2026/05/19 11:11:10.896176 Windows version: 10.0.26200
2026/05/19 11:11:10.896176 Native arch: x64
2026/05/19 11:11:10.896176 Elevation type: Limited
2026/05/19 11:11:10.896176 Is elevated: false
2026/05/19 11:11:10.896176 Sideloading enabled: true
2026/05/19 11:11:10.896176 S Mode: false
2026/05/19 11:11:10.896176 Conflicting service: false
2026/05/19 11:11:10.896176 Running in non-elevated context
2026/05/19 11:11:10.896176 User can elevate — installing MSIX directly
2026/05/19 11:11:10.987741 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:11:10.988286 System DPI: 96 (scale: 100%)
2026/05/19 11:11:11.143302 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 11:11:11.145088 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-254505200.msix
2026/05/19 11:11:11.234067 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 11:11:11.747247 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 11:11:12.715279 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 11:11:13.347261 Download progress: 20% (46939808 / 234570718 bytes)
2026/05/19 11:11:14.070762 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 11:11:14.775506 Download progress: 40% (93829888 / 234570718 bytes)
2026/05/19 11:11:15.374405 Download progress: 50% (117307984 / 234570718 bytes)
2026/05/19 11:11:15.840410 Download progress: 60% (140753872 / 234570718 bytes)
2026/05/19 11:11:16.290323 Download progress: 70% (164215584 / 234570718 bytes)
2026/05/19 11:11:16.741454 Download progress: 80% (187660912 / 234570718 bytes)
2026/05/19 11:11:17.266634 Download progress: 90% (211122048 / 234570718 bytes)
2026/05/19 11:11:17.647020 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 11:11:17.648615 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 11:11:17.650231 Download complete
2026/05/19 11:11:17.669815 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-254505200.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 11:11:19.717997 Waiting for elevated process to complete...
2026/05/19 11:11:19.742755 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:11:19.896063 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:11:19.896063 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:11:19.896599 Windows edition: Professional
2026/05/19 11:11:19.897680 Windows version: 10.0.26200
2026/05/19 11:11:19.897680 Native arch: x64
2026/05/19 11:11:19.897680 Elevation type: Full
2026/05/19 11:11:19.897680 Is elevated: true
2026/05/19 11:11:19.897680 Sideloading enabled: true
2026/05/19 11:11:19.897680 S Mode: false
2026/05/19 11:11:19.897680 Conflicting service: false
2026/05/19 11:11:19.897680 Running in elevated context
2026/05/19 11:11:19.898221 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-254505200.msix (all-users: false)
2026/05/19 11:11:19.923486 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:11:19.923486 System DPI: 96 (scale: 100%)
2026/05/19 11:11:19.995262 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-254505200.msix
2026/05/19 11:11:20.937654 WinVerifyTrust: MSIX signature is valid
2026/05/19 11:11:21.424252 Signature verified: MSIX signer matches bootstrapper
2026/05/19 11:11:21.424252 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 11:11:21.424252 Checking for running Squirrel Claude processes...
2026/05/19 11:11:21.434985 No Squirrel Claude processes found
2026/05/19 11:11:21.434985 Checking for existing Claude MSIX packages...
2026/05/19 11:11:21.459947 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 11:11:21.476204 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 11:11:21.476204 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-254505200.msix
2026/05/19 11:11:21.478647 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 11:11:21.478647 Standard install (not split-account), using AddPackage
2026/05/19 11:11:21.478647 Installing via AddPackage (current-user)...
2026/05/19 11:11:22.003434 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/19 11:11:22.003942 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28

Please share this log with us.
2026/05/19 11:12:18.055004 Elevated process exited with code 1
2026/05/19 11:12:18.055849 Elevation failed: elevated installer exited with code 1
2026/05/19 11:12:18.055849 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 11:15:57.225488 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:15:57.282857 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:15:57.282857 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:15:57.283394 Windows edition: Professional
2026/05/19 11:15:57.283923 Windows version: 10.0.26200
2026/05/19 11:15:57.284475 Native arch: x64
2026/05/19 11:15:57.284475 Elevation type: Limited
2026/05/19 11:15:57.284475 Is elevated: false
2026/05/19 11:15:57.284475 Sideloading enabled: true
2026/05/19 11:15:57.284475 S Mode: false
2026/05/19 11:15:57.284475 Conflicting service: false
2026/05/19 11:15:57.284475 Running in non-elevated context
2026/05/19 11:15:57.284475 User can elevate — installing MSIX directly
2026/05/19 11:15:57.305002 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:15:57.305002 System DPI: 96 (scale: 100%)
2026/05/19 11:15:57.373484 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 11:15:57.374060 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-861523577.msix
2026/05/19 11:15:57.388145 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 11:15:57.672714 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 11:15:58.292055 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 11:15:58.597566 Download progress: 20% (46923424 / 234570718 bytes)
2026/05/19 11:15:58.836592 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 11:15:59.112884 Download progress: 40% (93829888 / 234570718 bytes)
2026/05/19 11:15:59.343607 Download progress: 50% (117291600 / 234570718 bytes)
2026/05/19 11:15:59.573289 Download progress: 60% (140753872 / 234570718 bytes)
2026/05/19 11:15:59.796375 Download progress: 70% (164215584 / 234570718 bytes)
2026/05/19 11:16:00.024539 Download progress: 80% (187660912 / 234570718 bytes)
2026/05/19 11:16:00.246909 Download progress: 90% (211122048 / 234570718 bytes)
2026/05/19 11:16:00.476893 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 11:16:00.478007 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 11:16:00.479605 Download complete
2026/05/19 11:16:00.500278 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-861523577.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 11:16:02.092561 Waiting for elevated process to complete...
2026/05/19 11:16:02.117152 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:16:02.173266 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:16:02.173801 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:16:02.173801 Windows edition: Professional
2026/05/19 11:16:02.174866 Windows version: 10.0.26200
2026/05/19 11:16:02.174866 Native arch: x64
2026/05/19 11:16:02.174866 Elevation type: Full
2026/05/19 11:16:02.174866 Is elevated: true
2026/05/19 11:16:02.174866 Sideloading enabled: true
2026/05/19 11:16:02.174866 S Mode: false
2026/05/19 11:16:02.174866 Conflicting service: false
2026/05/19 11:16:02.174866 Running in elevated context
2026/05/19 11:16:02.174866 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-861523577.msix (all-users: false)
2026/05/19 11:16:02.199307 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:16:02.199307 System DPI: 96 (scale: 100%)
2026/05/19 11:16:02.282928 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-861523577.msix
2026/05/19 11:16:03.054988 WinVerifyTrust: MSIX signature is valid
2026/05/19 11:16:03.420944 Signature verified: MSIX signer matches bootstrapper
2026/05/19 11:16:03.420944 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 11:16:03.420944 Checking for running Squirrel Claude processes...
2026/05/19 11:16:03.430994 No Squirrel Claude processes found
2026/05/19 11:16:03.430994 Checking for existing Claude MSIX packages...
2026/05/19 11:16:03.449796 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 11:16:03.707689 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 11:16:03.707689 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-861523577.msix
2026/05/19 11:16:03.709517 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 11:16:03.709517 Standard install (not split-account), using AddPackage
2026/05/19 11:16:03.709517 Installing via AddPackage (current-user)...
2026/05/19 11:16:04.234062 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/19 11:16:04.234062 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28

Please share this log with us.
2026/05/19 11:16:24.323698 Elevated process exited with code 1
2026/05/19 11:16:24.323698 Elevation failed: elevated installer exited with code 1
2026/05/19 11:16:24.324610 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 11:29:45.016405 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:29:45.077273 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:29:45.077273 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:29:45.077273 Windows edition: Professional
2026/05/19 11:29:45.078852 Windows version: 10.0.26200
2026/05/19 11:29:45.078852 Native arch: x64
2026/05/19 11:29:45.078852 Elevation type: Limited
2026/05/19 11:29:45.078852 Is elevated: false
2026/05/19 11:29:45.078852 Sideloading enabled: true
2026/05/19 11:29:45.078852 S Mode: false
2026/05/19 11:29:45.078852 Conflicting service: false
2026/05/19 11:29:45.078852 Running in non-elevated context
2026/05/19 11:29:45.078852 User can elevate — installing MSIX directly
2026/05/19 11:29:45.100181 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:29:45.100181 System DPI: 96 (scale: 100%)
2026/05/19 11:29:45.164712 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 11:29:45.165230 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-4130185984.msix
2026/05/19 11:29:45.179280 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 11:29:45.753564 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 11:29:46.297740 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 11:29:46.514286 Download progress: 20% (46923424 / 234570718 bytes)
2026/05/19 11:29:46.751852 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 11:29:46.978242 Download progress: 40% (93830496 / 234570718 bytes)
2026/05/19 11:29:47.228536 Download progress: 50% (117307984 / 234570718 bytes)
2026/05/19 11:29:47.452515 Download progress: 60% (140770256 / 234570718 bytes)
2026/05/19 11:29:47.673292 Download progress: 70% (164215584 / 234570718 bytes)
2026/05/19 11:29:47.892494 Download progress: 80% (187677296 / 234570718 bytes)
2026/05/19 11:29:48.156950 Download progress: 90% (211138432 / 234570718 bytes)
2026/05/19 11:29:48.404901 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 11:29:48.405948 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 11:29:48.407014 Download complete
2026/05/19 11:29:48.425425 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-4130185984.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 11:29:50.148716 Waiting for elevated process to complete...
2026/05/19 11:29:50.160845 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:29:50.211447 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:29:50.211447 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:29:50.211447 Windows edition: Professional
2026/05/19 11:29:50.212003 Windows version: 10.0.26200
2026/05/19 11:29:50.212562 Native arch: x64
2026/05/19 11:29:50.212562 Elevation type: Full
2026/05/19 11:29:50.212562 Is elevated: true
2026/05/19 11:29:50.212562 Sideloading enabled: true
2026/05/19 11:29:50.212562 S Mode: false
2026/05/19 11:29:50.212562 Conflicting service: false
2026/05/19 11:29:50.212562 Running in elevated context
2026/05/19 11:29:50.212562 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-4130185984.msix (all-users: false)
2026/05/19 11:29:50.233651 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:29:50.233651 System DPI: 96 (scale: 100%)
2026/05/19 11:29:50.313001 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-4130185984.msix
2026/05/19 11:29:51.050889 WinVerifyTrust: MSIX signature is valid
2026/05/19 11:29:51.384091 Signature verified: MSIX signer matches bootstrapper
2026/05/19 11:29:51.384091 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 11:29:51.384091 Checking for running Squirrel Claude processes...
2026/05/19 11:29:51.392203 No Squirrel Claude processes found
2026/05/19 11:29:51.392203 Checking for existing Claude MSIX packages...
2026/05/19 11:29:51.412502 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 11:29:51.674167 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 11:29:51.674167 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-4130185984.msix
2026/05/19 11:29:51.675999 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 11:29:51.675999 Standard install (not split-account), using AddPackage
2026/05/19 11:29:51.675999 Installing via AddPackage (current-user)...
2026/05/19 11:29:52.203253 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/19 11:29:52.203253 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28

Please share this log with us.
2026/05/19 11:30:07.079696 Elevated process exited with code 1
2026/05/19 11:30:07.080465 Elevation failed: elevated installer exited with code 1
2026/05/19 11:30:07.080465 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 11:36:06.516512 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:36:06.567366 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:36:06.567366 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:36:06.567913 Windows edition: Professional
2026/05/19 11:36:06.568453 Windows version: 10.0.26200
2026/05/19 11:36:06.568453 Native arch: x64
2026/05/19 11:36:06.568453 Elevation type: Limited
2026/05/19 11:36:06.568453 Is elevated: false
2026/05/19 11:36:06.568453 Sideloading enabled: true
2026/05/19 11:36:06.568453 S Mode: false
2026/05/19 11:36:06.568453 Conflicting service: false
2026/05/19 11:36:06.568453 Running in non-elevated context
2026/05/19 11:36:06.568453 User can elevate — installing MSIX directly
2026/05/19 11:36:06.586880 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:36:06.587411 System DPI: 96 (scale: 100%)
2026/05/19 11:36:06.650494 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 11:36:06.651020 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3613955361.msix
2026/05/19 11:36:06.664540 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 11:36:07.217334 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 11:36:07.795878 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 11:36:08.004920 Download progress: 20% (46923424 / 234570718 bytes)
2026/05/19 11:36:08.255702 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 11:36:08.481763 Download progress: 40% (93846272 / 234570718 bytes)
2026/05/19 11:36:08.697919 Download progress: 50% (117291600 / 234570718 bytes)
2026/05/19 11:36:08.905454 Download progress: 60% (140753872 / 234570718 bytes)
2026/05/19 11:36:09.107732 Download progress: 70% (164215584 / 234570718 bytes)
2026/05/19 11:36:09.319003 Download progress: 80% (187660912 / 234570718 bytes)
2026/05/19 11:36:09.565032 Download progress: 90% (211122048 / 234570718 bytes)
2026/05/19 11:36:09.817181 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 11:36:09.818760 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 11:36:09.819806 Download complete
2026/05/19 11:36:09.838140 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3613955361.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 11:36:11.401825 Waiting for elevated process to complete...
2026/05/19 11:36:11.413248 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 11:36:11.464355 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 11:36:11.464355 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 11:36:11.464867 Windows edition: Professional
2026/05/19 11:36:11.465395 Windows version: 10.0.26200
2026/05/19 11:36:11.465395 Native arch: x64
2026/05/19 11:36:11.465395 Elevation type: Full
2026/05/19 11:36:11.465395 Is elevated: true
2026/05/19 11:36:11.465395 Sideloading enabled: true
2026/05/19 11:36:11.465395 S Mode: false
2026/05/19 11:36:11.465395 Conflicting service: false
2026/05/19 11:36:11.465395 Running in elevated context
2026/05/19 11:36:11.465967 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3613955361.msix (all-users: false)
2026/05/19 11:36:11.488944 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 11:36:11.488944 System DPI: 96 (scale: 100%)
2026/05/19 11:36:11.564549 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3613955361.msix
2026/05/19 11:36:12.268855 WinVerifyTrust: MSIX signature is valid
2026/05/19 11:36:12.608605 Signature verified: MSIX signer matches bootstrapper
2026/05/19 11:36:12.609212 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 11:36:12.609212 Checking for running Squirrel Claude processes...
2026/05/19 11:36:12.618050 No Squirrel Claude processes found
2026/05/19 11:36:12.618050 Checking for existing Claude MSIX packages...
2026/05/19 11:36:12.634384 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 11:36:12.639663 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 11:36:12.640194 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3613955361.msix
2026/05/19 11:36:12.641759 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 11:36:12.642270 Standard install (not split-account), using AddPackage
2026/05/19 11:36:12.642270 Installing via AddPackage (current-user)...
2026/05/19 11:36:13.165625 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/19 11:36:13.165625 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28

Please share this log with us.
2026/05/19 11:36:15.831099 Elevated process exited with code 1
2026/05/19 11:36:15.832021 Elevation failed: elevated installer exited with code 1
2026/05/19 11:36:15.832021 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 12:26:05.065535 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 12:26:05.275138 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 12:26:05.275138 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 12:26:05.275138 Windows edition: Professional
2026/05/19 12:26:05.278450 Windows version: 10.0.26200
2026/05/19 12:26:05.278450 Native arch: x64
2026/05/19 12:26:05.278450 Elevation type: Limited
2026/05/19 12:26:05.278450 Is elevated: false
2026/05/19 12:26:05.278450 Sideloading enabled: true
2026/05/19 12:26:05.278450 S Mode: false
2026/05/19 12:26:05.278450 Conflicting service: false
2026/05/19 12:26:05.278450 Running in non-elevated context
2026/05/19 12:26:05.278450 User can elevate — installing MSIX directly
2026/05/19 12:26:05.374272 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 12:26:05.376282 System DPI: 96 (scale: 100%)
2026/05/19 12:26:05.531473 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 12:26:05.534509 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3469515288.msix
2026/05/19 12:26:05.632458 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 12:26:06.333378 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 12:26:07.185613 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 12:26:07.818786 Download progress: 20% (46923424 / 234570718 bytes)
2026/05/19 12:26:08.498258 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 12:26:09.174102 Download progress: 40% (93846272 / 234570718 bytes)
2026/05/19 12:26:09.782407 Download progress: 50% (117291616 / 234570718 bytes)
2026/05/19 12:26:10.086477 Download progress: 60% (140770256 / 234570718 bytes)
2026/05/19 12:26:10.520121 Download progress: 70% (164232000 / 234570718 bytes)
2026/05/19 12:26:10.845525 Download progress: 80% (187677504 / 234570718 bytes)
2026/05/19 12:26:11.199248 Download progress: 90% (211123008 / 234570718 bytes)
2026/05/19 12:26:11.935769 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 12:26:11.944581 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 12:26:11.951509 Download complete
2026/05/19 12:26:12.053651 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3469515288.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 12:26:14.893507 Waiting for elevated process to complete...
2026/05/19 12:26:14.957218 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 12:26:15.206721 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 12:26:15.207284 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 12:26:15.207795 Windows edition: Professional
2026/05/19 12:26:15.209260 Windows version: 10.0.26200
2026/05/19 12:26:15.209260 Native arch: x64
2026/05/19 12:26:15.209800 Elevation type: Full
2026/05/19 12:26:15.209800 Is elevated: true
2026/05/19 12:26:15.209800 Sideloading enabled: true
2026/05/19 12:26:15.209800 S Mode: false
2026/05/19 12:26:15.209800 Conflicting service: false
2026/05/19 12:26:15.209800 Running in elevated context
2026/05/19 12:26:15.209800 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3469515288.msix (all-users: false)
2026/05/19 12:26:15.304273 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 12:26:15.304273 System DPI: 96 (scale: 100%)
2026/05/19 12:26:15.591735 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3469515288.msix
2026/05/19 12:26:19.117686 WinVerifyTrust: MSIX signature is valid
2026/05/19 12:26:19.863623 Signature verified: MSIX signer matches bootstrapper
2026/05/19 12:26:19.863623 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 12:26:19.863623 Checking for running Squirrel Claude processes...
2026/05/19 12:26:19.876171 No Squirrel Claude processes found
2026/05/19 12:26:19.876171 Checking for existing Claude MSIX packages...
2026/05/19 12:26:19.910781 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 12:26:19.929599 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 12:26:19.931500 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-3469515288.msix
2026/05/19 12:26:19.934746 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 12:26:19.934746 Standard install (not split-account), using AddPackage
2026/05/19 12:26:19.934746 Installing via AddPackage (current-user)...
2026/05/19 12:26:20.981837 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/19 12:26:20.981837 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28

Please share this log with us.
2026/05/19 12:26:25.407766 Elevated process exited with code 1
2026/05/19 12:26:25.408526 Elevation failed: elevated installer exited with code 1
2026/05/19 12:26:25.408526 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 12:26:57.834269 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 12:26:57.975993 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 12:26:57.975993 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 12:26:57.976542 Windows edition: Professional
2026/05/19 12:26:57.977658 Windows version: 10.0.26200
2026/05/19 12:26:57.977658 Native arch: x64
2026/05/19 12:26:57.977658 Elevation type: Limited
2026/05/19 12:26:57.977658 Is elevated: false
2026/05/19 12:26:57.977658 Sideloading enabled: true
2026/05/19 12:26:57.977658 S Mode: false
2026/05/19 12:26:57.977658 Conflicting service: false
2026/05/19 12:26:57.977658 Running in non-elevated context
2026/05/19 12:26:57.977658 User can elevate — installing MSIX directly
2026/05/19 12:26:58.020578 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 12:26:58.020578 System DPI: 96 (scale: 100%)
2026/05/19 12:26:58.149022 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 12:26:58.152063 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-999261456.msix
2026/05/19 12:26:58.191222 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 12:26:58.464401 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 12:26:59.084179 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 12:26:59.587640 Download progress: 20% (46923424 / 234570718 bytes)
2026/05/19 12:27:00.050569 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 12:27:00.651913 Download progress: 40% (93829888 / 234570718 bytes)
2026/05/19 12:27:01.281852 Download progress: 50% (117291600 / 234570718 bytes)
2026/05/19 12:27:01.913280 Download progress: 60% (140753872 / 234570718 bytes)
2026/05/19 12:27:02.548286 Download progress: 70% (164215584 / 234570718 bytes)
2026/05/19 12:27:03.260808 Download progress: 80% (187660912 / 234570718 bytes)
2026/05/19 12:27:04.053409 Download progress: 90% (211138432 / 234570718 bytes)
2026/05/19 12:27:04.704734 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 12:27:04.707358 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 12:27:04.710824 Download complete
2026/05/19 12:27:04.757907 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-999261456.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 12:27:14.349705 Waiting for elevated process to complete...
2026/05/19 12:27:14.381052 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 12:27:14.464288 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 12:27:14.464288 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 12:27:14.464288 Windows edition: Professional
2026/05/19 12:27:14.465432 Windows version: 10.0.26200
2026/05/19 12:27:14.465432 Native arch: x64
2026/05/19 12:27:14.465432 Elevation type: Full
2026/05/19 12:27:14.465432 Is elevated: true
2026/05/19 12:27:14.465432 Sideloading enabled: true
2026/05/19 12:27:14.465432 S Mode: false
2026/05/19 12:27:14.465432 Conflicting service: false
2026/05/19 12:27:14.465432 Running in elevated context
2026/05/19 12:27:14.465965 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-999261456.msix (all-users: false)
2026/05/19 12:27:14.496464 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 12:27:14.496996 System DPI: 96 (scale: 100%)
2026/05/19 12:27:14.588631 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-999261456.msix
2026/05/19 12:27:15.930442 WinVerifyTrust: MSIX signature is valid
2026/05/19 12:27:16.621142 Signature verified: MSIX signer matches bootstrapper
2026/05/19 12:27:16.621142 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 12:27:16.621142 Checking for running Squirrel Claude processes...
2026/05/19 12:27:16.631539 No Squirrel Claude processes found
2026/05/19 12:27:16.631539 Checking for existing Claude MSIX packages...
2026/05/19 12:27:16.657919 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 12:27:16.909197 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 12:27:16.909197 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-999261456.msix
2026/05/19 12:27:16.910924 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 12:27:16.910924 Standard install (not split-account), using AddPackage
2026/05/19 12:27:16.910924 Installing via AddPackage (current-user)...
2026/05/19 12:27:17.424229 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/19 12:27:17.424229 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28

Please share this log with us.
2026/05/19 12:27:18.861818 Elevated process exited with code 1
2026/05/19 12:27:18.861818 Elevation failed: elevated installer exited with code 1
2026/05/19 12:27:18.861818 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/19 17:38:59.165758 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 17:38:59.231871 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 17:38:59.231871 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 17:38:59.232375 Windows edition: Professional
2026/05/19 17:38:59.232908 Windows version: 10.0.26200
2026/05/19 17:38:59.233434 Native arch: x64
2026/05/19 17:38:59.233434 Elevation type: Limited
2026/05/19 17:38:59.233434 Is elevated: false
2026/05/19 17:38:59.233434 Sideloading enabled: true
2026/05/19 17:38:59.233434 S Mode: false
2026/05/19 17:38:59.233434 Conflicting service: false
2026/05/19 17:38:59.233434 Running in non-elevated context
2026/05/19 17:38:59.233434 User can elevate — installing MSIX directly
2026/05/19 17:38:59.254030 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 17:38:59.254030 System DPI: 96 (scale: 100%)
2026/05/19 17:38:59.322777 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/19 17:38:59.323860 Downloading MSIX to C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-1770293138.msix
2026/05/19 17:38:59.337134 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180
2026/05/19 17:38:59.638077 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.7196.3/Claude-ca0c62bc1d73c3f4d2f37816bd25565587fb4443.msix"): winapi error #12180
2026/05/19 17:39:00.244190 Download progress: 10% (23461712 / 234570718 bytes)
2026/05/19 17:39:00.495261 Download progress: 20% (46923424 / 234570718 bytes)
2026/05/19 17:39:00.726826 Download progress: 30% (70384560 / 234570718 bytes)
2026/05/19 17:39:00.959144 Download progress: 40% (93846272 / 234570718 bytes)
2026/05/19 17:39:01.177336 Download progress: 50% (117307984 / 234570718 bytes)
2026/05/19 17:39:01.405478 Download progress: 60% (140770256 / 234570718 bytes)
2026/05/19 17:39:01.667024 Download progress: 70% (164231968 / 234570718 bytes)
2026/05/19 17:39:01.930567 Download progress: 80% (187660912 / 234570718 bytes)
2026/05/19 17:39:02.175754 Download progress: 90% (211122048 / 234570718 bytes)
2026/05/19 17:39:02.391020 Download progress: 100% (234570718 / 234570718 bytes)
2026/05/19 17:39:02.392597 Download complete: 234570718 bytes, SHA256: b21e94b86a02a7298b7234bdf70ff43677c0051a6fda6c31a3771754aec01e96
2026/05/19 17:39:02.394323 Download complete
2026/05/19 17:39:02.419345 Self-elevating: C:\Users\maegami_ko\Downloads\Claude Setup.exe --elevated --msix-path "C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-1770293138.msix" --log-path "C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log"
2026/05/19 17:39:04.001997 Waiting for elevated process to complete...
2026/05/19 17:39:04.016201 Log file: C:\Users\MAEGAM~1\AppData\Local\Temp\ClaudeSetup.log
2026/05/19 17:39:04.078659 === Claude Setup ca0c62bc1d73c3f4d2f37816bd25565587fb4443 started ===
2026/05/19 17:39:04.078659 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/19 17:39:04.078659 Windows edition: Professional
2026/05/19 17:39:04.079732 Windows version: 10.0.26200
2026/05/19 17:39:04.079732 Native arch: x64
2026/05/19 17:39:04.079732 Elevation type: Full
2026/05/19 17:39:04.079732 Is elevated: true
2026/05/19 17:39:04.079732 Sideloading enabled: true
2026/05/19 17:39:04.079732 S Mode: false
2026/05/19 17:39:04.079732 Conflicting service: false
2026/05/19 17:39:04.079732 Running in elevated context
2026/05/19 17:39:04.079732 Installing MSIX from C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-1770293138.msix (all-users: false)
2026/05/19 17:39:04.103375 Splash: 400x300, 8 frame(s), animated=true
2026/05/19 17:39:04.103375 System DPI: 96 (scale: 100%)
2026/05/19 17:39:04.192549 Verifying Authenticode signature on C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-1770293138.msix
2026/05/19 17:39:04.934944 WinVerifyTrust: MSIX signature is valid
2026/05/19 17:39:05.270633 Signature verified: MSIX signer matches bootstrapper
2026/05/19 17:39:05.271139 Squirrel process prefix: c:\users\maegami_ko\appdata\local\anthropicclaude\
2026/05/19 17:39:05.271139 Checking for running Squirrel Claude processes...
2026/05/19 17:39:05.284645 No Squirrel Claude processes found
2026/05/19 17:39:05.284645 Checking for existing Claude MSIX packages...
2026/05/19 17:39:05.399325 Removing (user): Claude_1.7196.3.0_x64__pzs8sxrjxfjjc
2026/05/19 17:39:05.500306 WARNING: Remove failed for Claude_1.7196.3.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/19 17:39:05.500306 Installing MSIX: C:\Users\MAEGAM~1\AppData\Local\Temp\Claude-1770293138.msix
2026/05/19 17:39:05.501335 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/19 17:39:05.501864 Standard install (not split-account), using AddPackage
2026/05/19 17:39:05.501864 Installing via AddPackage (current-user)...
2026/05/19 17:39:06.012574 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/19 17:39:06.012574 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28

Please share this log with us.
2026/05/19 17:39:07.341992 Elevated process exited with code 1
2026/05/19 17:39:07.342939 Elevation failed: elevated installer exited with code 1
2026/05/19 17:39:07.342939 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.