claude-code - 💡(How to fix) Fix [Bug] Linux sandbox unavailable: bash hard failure preventing tool execution [2 comments, 2 participants]

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anthropics/claude-code#54901Fetched 2026-05-01 05:51:28
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Bug Description The Linux sandbox is down right now — bash is returning a hard failure, not the usual "still starting" delay, so I can't run pandoc to extract the storyboard text.

This happens from morning up to now and I loose my tokens and produce no good output.

Environment Info

  • Platform: win32
  • Terminal: null
  • Version: 2.1.119
  • Feedback ID: 3803c3fe-f7de-4a80-bc1d-ace759ca52c5

Errors

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TL;DR

The Linux sandbox failure may be causing the issue with running pandoc, and investigating the sandbox's status is the first step towards a solution.

Guidance

  • Investigate the Linux sandbox's current status to understand why it's down and not returning the usual "still starting" delay.
  • Check if there are any known issues or maintenance scheduled for the Linux sandbox that could be causing the hard failure.
  • Since the issue is happening consistently from morning till now, try to identify if there's a pattern or a specific time frame when the sandbox is available.
  • Consider reaching out to the support team or checking the feedback ID (3803c3fe-f7de-4a80-bc1d-ace759ca52c5) for any related information or updates.

Notes

The issue lacks specific error messages or technical details, making it challenging to provide a more precise solution. The guidance provided is based on the information given and may need to be adjusted as more details become available.

Recommendation

Apply workaround: Try to find an alternative method to run pandoc or extract the storyboard text until the Linux sandbox issue is resolved, as the root cause of the sandbox failure is unknown.

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claude-code - 💡(How to fix) Fix [Bug] Linux sandbox unavailable: bash hard failure preventing tool execution [2 comments, 2 participants]