claude-code - 💡(How to fix) Fix [BUG] Max plan: context window stuck at 200K instead of 1M (hasExtraUsageEnabled not updated after Pro → Max upgrade) [2 comments, 2 participants]

Preflight Checklist

• I have searched existing issues and this hasn't been reported yet
• This is a single bug report (please file separate reports for different bugs)
• I am using the latest version of Claude Code

What's Wrong?

After upgrading from Pro to Max 5x plan on March 21, 2026, Claude Code context window remains at 200K instead of the expected 1M. The /context command shows 65k / 200k tokens (32%). The organization-level flag hasExtraUsageEnabled in .claude.json is stuck at false with cachedExtraUsageDisabledReason: "org_level_disabled" — inherited from the original Pro plan authorization on March 8, 2026, and never updated after the Max upgrade. Manually editing the file has no effect — the server overwrites it back to false on every launch.

What Should Happen?

Context window should show Xk / 1000k for Max 5x plan subscribers. The hasExtraUsageEnabled flag should be true at the organization level.

Error Messages/Logs

From .claude.json (oauthAccount block):
"hasExtraUsageEnabled": false

From .claude.json (top level):
"cachedExtraUsageDisabledReason": "org_level_disabled"

/context output:
Tokens: 65k / 200k (32%)

Steps to Reproduce

1. Create account on Pro plan (Feb 25, 2026)
2. Authorize Claude Code for the first time while on Pro (Mar 8, 2026) — organization is created with extraUsage: disabled
3. Upgrade to Max 5x plan (Mar 21, 2026)
4. Run /context in Claude Code — shows 200k limit instead of 1000k
5. Run /logout then /login — reauthorize — limit still 200k
6. Manually edit .claude.json to set hasExtraUsageEnabled: true — server overwrites it back to false on next launch

Claude Model

Opus

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

2.1.101

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

Organization UUID: aa8ba640-d6eb-46d5-86d8-4e1900f9ea3b Account UUID: cdc0e8e9-84cb-4c79-b731-494a2bf99b19 Plan: max_5x_monthly (Stripe subscription, active until 2026-04-21) Email: [email protected]

Timeline:

• 2026-02-25: Account created (Pro)
• 2026-03-08: First Claude Code auth (org created with extraUsage: disabled)
• 2026-03-21: Upgrade to Max 5x (plan updated, org flag NOT updated)
• 2026-04-12: Bug discovered

Support ticket via Fin AI Agent (Conversation ID: 215473870469578) — bot looped without escalation.

Request: Please update hasExtraUsageEnabled to true for the organization listed above.