openclaw - 💡(How to fix) Fix [Bug]: Openclaw cant view referenced whatsapp image [1 participants]

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openclaw/openclaw#59174Fetched 2026-04-08 02:27:47
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When someone is replying image on whatsapp and tagging openclaw, he can't see it. The user have to re-send the image and tag openclaw in order for it to see it.

Root Cause

When someone is replying image on whatsapp and tagging openclaw, he can't see it. The user have to re-send the image and tag openclaw in order for it to see it.

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Bug type

Regression (worked before, now fails)

Beta release blocker

No

Summary

When someone is replying image on whatsapp and tagging openclaw, he can't see it. The user have to re-send the image and tag openclaw in order for it to see it.

Steps to reproduce

Just send photo on whatsapp (i tested it on whatsapp group) then reply to it and tag openclaw

Expected behavior

Openclaw should see the image

Actual behavior

Openclaw cant see it

OpenClaw version

2026.3.31

Operating system

Windows 11

Install method

npm global

Model

Opus 4.6

Provider / routing chain

openclaw gateway

Additional provider/model setup details

No response

Logs, screenshots, and evidence

Impact and severity

No response

Additional information

No response

extent analysis

TL;DR

The issue may be resolved by modifying the OpenClaw gateway to properly handle image replies on WhatsApp, potentially involving updates to image processing or tagging logic.

Guidance

  • Verify that the issue is specific to WhatsApp group chats or if it also occurs in private chats.
  • Investigate the OpenClaw gateway's image handling mechanism to ensure it correctly processes replied images.
  • Check if the tagging functionality is correctly implemented, allowing OpenClaw to recognize and access the image.
  • Test the scenario with different image types and sizes to determine if the issue is related to specific image attributes.

Example

No code snippet can be provided without more information on the OpenClaw gateway's implementation details.

Notes

The solution may depend on the specific implementation of the OpenClaw gateway and its integration with WhatsApp. Further investigation into the gateway's logic and potential updates to the WhatsApp API may be necessary.

Recommendation

Apply a workaround by re-sending the image and re-tagging OpenClaw, as this has been reported to temporarily resolve the issue, until a more permanent fix can be implemented.

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FAQ

Expected behavior

Openclaw should see the image

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