claude-code - 💡(How to fix) Fix [BUG] Persistent crashing after worktree deletion and subsequent update of claude app version [3 comments, 2 participants]

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anthropics/claude-code#48472Fetched 2026-04-16 06:59:11
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3
Participants
2
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

I used Claude Code to create a demo product. Specified to work within local folder and noticed it was using (3) separate work trees to build the code. I asked to merge all into my main GitHub repo and to delete the work trees. It stopped responding after taking that action. I noticed a prompt for a more up to date version so I updated and the MacOS Desktop app has continually crashed since. The specific problem in addition to not being able to type anything into the chatbot in Claude Code is that the LHS of the screen is blank. I can only see text on the RHS of the screen. I've spent 3+ hours following the prompts from your AI agent to fix it with no success at all. I have force quit the app and restarted each time,. The problem persists. Can someone please help?

What Should Happen?

I continue to communicate with Claude Code through the text box as previously. the screen is fully restored. Ideally, no more updates if one has to go through this everytime there is an update

Error Messages/Logs

Steps to Reproduce

n/a - I've described the issue above. /there are no steps to reproduce

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

I don't know - as mentioned, the LHS of the screen is blank so I can't see any info there

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The issue may be resolved by reinstalling the Claude Code app or seeking assistance from the Anthropic support team to address the corrupted installation.

Guidance

  • Try uninstalling and reinstalling the Claude Code app to potentially fix the corrupted installation.
  • Reach out to the Anthropic support team for further assistance, as they may be able to provide more specific guidance or troubleshooting steps.
  • If possible, attempt to access the app's version information or settings through an alternative method, such as checking the app's website or documentation, to see if there are any known issues or updates available.
  • Consider providing more information about the previous working version and the update process to help the support team identify the root cause of the issue.

Notes

The lack of error messages or logs makes it challenging to provide a more specific solution. The issue may be related to the update process or a compatibility issue with the macOS platform.

Recommendation

Apply workaround: Reinstall the app and seek assistance from the Anthropic support team, as this may help resolve the issue and provide a more stable experience.

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