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claude-code - 💡(How to fix) Fix [BUG] Problem displaying the last launched chat inside the Project

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Error Message

Check Event Viewer for error logs: open Windows Logs → Application and see whether there are any entries related to Claude. If the issue persists after these steps, you can report the bug through GitHub Issues, including the app version, a precise description of the error, and logs from Event Viewer.

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

I have Claude for Windows Version 1.7196.3 (ca0c62) installed. Everything was working нормально until the second-to-last update.

The problem looks like this:

When I create a new chat inside a Project, it opens and works normally. But if I switch to any previous chat — not only inside that project, but anywhere in the application — then when I return to the recently opened chat, it stops displaying properly.

I only see the “Claude star” and nothing else: no text, no files.

When I contacted built-in support, the following steps were suggested:

Alexey, please try the following steps to resolve the freezing issues in the Claude for Windows app:

Main solutions:

Clear the cache through the app menu Open Help > Troubleshooting and select “Clear Cache and Restart” Reset app data If clearing the cache does not help, try “Reset App Data” in the same menu Fully close the application Use Task Manager (Ctrl+Shift+Esc), find the Claude process, and end it. Then restart the application

Additional diagnostics: Check Event Viewer for error logs: open Windows Logs → Application and see whether there are any entries related to Claude.

If the issue persists after these steps, you can report the bug through GitHub Issues, including the app version, a precise description of the error, and logs from Event Viewer.

BUT NONE OF THIS HELPED.

Are there any other possible solutions to this problem? Or did you decide to save money at my expense in such a sophisticated way? ;-)

What Should Happen?

Error Messages/Logs

Steps to Reproduce

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

1.7196.3 (ca0c62)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

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#api#chain error#conversation history#tool integration#LLM response

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claude-code - 💡(How to fix) Fix [BUG] Problem displaying the last launched chat inside the Project