claude-code - 💡(How to fix) Fix [BUG] Projects missing from desktop app project list but visible in web version (recurring) [1 comments, 1 participants]

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anthropics/claude-code#50857Fetched 2026-04-20 12:11:08
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Error Message

Error Messages/Logs

Root Cause

Occurrences: • First occurrence: April 15, 2026 (coincided with the platform-wide outage). Resolved temporarily by reinstalling. • Second occurrence: April 19, 2026 (no outage this time). Same symptoms returned. • But it might have occurred more often without me noticing it (because I was only working on a few folders)

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Projects repeatedly disappear from the project list in the Claude desktop app, while remaining fully visible and accessible at claude.ai in the browser. This has happened twice, suggesting a recurring sync bug in the desktop app rather than a one-off issue.

What Should Happen?

The project list in the desktop app should stay in sync with the server-side project list visible at claude.ai.

Error Messages/Logs

Steps to Reproduce

  1. Use the Claude desktop app normally over multiple sessions
  2. Open the app and navigate to Projects
  3. Projects that are visible on claude.ai do not appear in the desktop app's project list
  4. Log out and back in — does not fix it
  5. Full uninstall + reinstall temporarily restores the project list, but the bug returns

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

Unknown — worked before April 15, 2026 outage

Claude Code Version

1.3109.0 (35cbf6)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

Occurrences: • First occurrence: April 15, 2026 (coincided with the platform-wide outage). Resolved temporarily by reinstalling. • Second occurrence: April 19, 2026 (no outage this time). Same symptoms returned. • But it might have occurred more often without me noticing it (because I was only working on a few folders)

Setup details: • App: Claude for Windows, Version 1.3109.0 (35cbf6) • OS: Windows 11

extent analysis

TL;DR

The issue can be temporarily resolved by uninstalling and reinstalling the Claude desktop app, but a permanent fix is needed to prevent the project list from disappearing.

Guidance

  • The problem seems to be related to the syncing mechanism between the desktop app and the server-side project list, suggesting a potential issue with the app's caching or data storage.
  • To verify the issue, try checking the project list in the desktop app after a fresh install and then again after some time to see if the projects disappear.
  • Since the issue is intermittent and has occurred twice, it might be helpful to monitor the app's behavior and collect more information about the circumstances leading up to the disappearance of projects.
  • Consider checking for any updates or patches for the Claude desktop app, as the issue may have been addressed in a later version.

Example

No code snippet is provided as the issue does not seem to be related to a specific code problem.

Notes

The issue may be related to a regression introduced in a previous version, as it worked before April 15, 2026. However, without more information about the changes made in the app, it's difficult to pinpoint the exact cause.

Recommendation

Apply workaround: Uninstall and reinstall the Claude desktop app, as this has been shown to temporarily resolve the issue. This can be used until a permanent fix is found or a newer version of the app is released that addresses the problem.

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