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claude-code - 💡(How to fix) Fix [Bug] Remote Control feature unavailable despite being admin-enabled [3 comments, 3 participants]

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anthropics/claude-code#54952•Fetched 2026-05-01 05:50:09
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Error Message

Error: Remote Control is not yet enabled for your account.

Code Example

I do not have any telemetry disabled so the fixes from #28322 or #33327 did not work.
claude had me reference #34292 and #54527 too, but those do not seem related

**Environment Info**
- Platform: darwin
- Terminal: ghostty
- Version: 2.1.123
- Feedback ID: a50397d4-60d8-4cf8-a073-2d19848fe539

**Errors**
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Bug Description /remote-control is missing for a few days now and cannot be enabled. It's enabled by admin and it was working some days ago, it also works for my colleagues on the same team plan. I tried logging out and in again, adding to settings.json, also starting with --rc then claude remote-control gives

Error: Remote Control is not yet enabled for your account.

I do not have any telemetry disabled so the fixes from #28322 or #33327 did not work. claude had me reference #34292 and #54527 too, but those do not seem related

Environment Info

  • Platform: darwin
  • Terminal: ghostty
  • Version: 2.1.123
  • Feedback ID: a50397d4-60d8-4cf8-a073-2d19848fe539

Errors

[]

extent analysis

TL;DR

The issue might be resolved by investigating account-specific settings or configuration that could be preventing Remote Control from being enabled.

Guidance

  • Check with the admin to confirm that Remote Control is enabled for your specific account, as it's working for colleagues on the same team plan.
  • Verify that there are no account-specific restrictions or settings that could be overriding the team plan settings.
  • Review the differences in settings or configurations between your account and your colleagues' accounts to identify any potential discrepancies.
  • Consider reaching out to the support team for further assistance, as the provided error messages and referenced issues do not seem to be directly related to the problem.

Notes

The issue seems to be account-specific, and the provided information does not point to a clear technical cause. Further investigation is needed to determine the root cause of the problem.

Recommendation

Apply workaround: Reach out to the support team for personalized assistance, as the issue seems to be specific to the user's account and settings.

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#model download#tokenizer error#prompt formatting#chain error#conversation history

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claude-code - 💡(How to fix) Fix [Bug] Remote Control feature unavailable despite being admin-enabled [3 comments, 3 participants]