claude-code - 💡(How to fix) Fix [BUG] Remote control - Web interface freeze when denying action and sending follow-up message - no free-text input in approval dialog [1 comments, 2 participants]

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anthropics/claude-code#45330Fetched 2026-04-09 08:07:51
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

The session enters an indefinite "pondering" state with no output after denying an action approval and sending a follow-up message in the chat. The stop button in the web interface has no effect. The only way to recover is to kill the terminal process on the local machine with Ctrl+C and restart the session. Additionally, the web interface approval dialog only offers three buttons (deny, allow once, always allow for session) with no free-text field to provide alternative instructions, unlike the VS Code extension which includes this option.

What Should Happen?

Claude should read the denial and the follow-up message and adjust its approach accordingly, without freezing. The web interface approval dialog should include a free-text field for alternative instructions, matching the behavior of the VS Code extension.

Error Messages/Logs

Steps to Reproduce

  1. Start a Remote Control session from a Windows terminal
  2. Connect to the session from a browser at claude.ai/code
  3. Wait for Claude to request an action approval (deny / allow once / always allow for session)
  4. Press Esc (deny)
  5. Immediately send a follow-up message in the chat explaining what to do instead
  6. Session enters indefinite "pondering" state with no way to recover remotely

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

2.1.94 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

VS Code integrated terminal

Additional Information

No response

extent analysis

TL;DR

Modify the approval dialog in the web interface to include a free-text field for alternative instructions, and adjust the session handling to process denial and follow-up messages without freezing.

Guidance

  • Review the difference in behavior between the web interface and the VS Code extension to identify why the web interface approval dialog lacks a free-text field.
  • Investigate the session handling logic to understand why denying an action approval and sending a follow-up message causes the session to enter an indefinite "pondering" state.
  • Consider adding logging or debugging statements to track the flow of events after an action approval is denied and a follow-up message is sent.
  • Test the session handling with different types of follow-up messages to see if the issue is specific to certain inputs.

Example

No specific code snippet can be provided without more information about the implementation, but the fix might involve modifying the approval dialog template to include a text input field, and updating the session handling logic to parse and respond to follow-up messages.

Notes

The issue may be related to the specific implementation of the web interface and the session handling logic, and may require changes to the underlying code to fix. The fact that the VS Code extension includes a free-text field for alternative instructions suggests that this functionality is possible, but the web interface implementation may be missing this feature.

Recommendation

Apply workaround: Modify the web interface to include a free-text field for alternative instructions, and adjust the session handling logic to process denial and follow-up messages without freezing, as this is likely to be a more straightforward fix than upgrading to a potentially non-existent fixed version.

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