claude-code - 💡(How to fix) Fix [Bug] RPC error: useradd failed with exit status 12 during Cowork session start [1 comments, 2 participants]

I’m consistently getting this error when trying to start a Cowork session: RPC error: ensure user: useradd failed: exit status 12: useradd: cannot create directory /sessions/...

TL;DR

The issue is likely due to a failed user creation process during session initialization, and resetting the session environments may resolve the problem.

Guidance

• The error message "useradd failed: exit status 12" suggests a permission issue or directory creation failure, which could be related to the environment or container provisioning.
• Try resetting the session environments as requested, and verify if the issue persists.
• If the problem is account-specific, it may be worth investigating if other users are experiencing similar issues.
• Check the environment and container provisioning configuration to ensure it has the necessary permissions to create directories and users.

Notes

The issue seems to be related to the environment or container provisioning, but without more information about the provisioning process or the specific error details, it's difficult to provide a more targeted solution.

Recommendation

Apply workaround: Reset the session environments as requested, as it may resolve the issue related to the failed user creation process during session initialization.