claude-code - 💡(How to fix) Fix [BUG] /schedule skill consistently fails with "trouble connecting with your remote claude.ai account" [1 participants]

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anthropics/claude-code#52533Fetched 2026-04-24 06:04:38
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Error Message

Error Messages/Logs

Error message above, no task created. Returns the error above Returns the error above Error message above, no task created.

Code Example

Error message above, no task created.
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

The /schedule skill (scheduled-tasks MCP) fails every time I try to create a new scheduled task, returning:

We're having trouble connecting with your remote claude.ai account to set up a scheduled task. Please try /schedule again in a few minutes.

What Should Happen?

Scheduled task registers successfully.

Error Messages/Logs

Error message above, no task created.

Steps to Reproduce

Invoke /schedule with any task spec Skill attempts to register the trigger on claude.ai Returns the error above

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.63 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Description The /schedule skill (scheduled-tasks MCP) fails every time I try to create a new scheduled task, returning:

We're having trouble connecting with your remote claude.ai account to set up a scheduled task. Please try /schedule again in a few minutes.

Reproduction

Invoke /schedule with any task spec Skill attempts to register the trigger on claude.ai Returns the error above Attempts Tried 5 times over roughly an hour, including:

Short retries (~5 min apart) Longer gap (~30 min) With only one Claude Code session running History I've successfully created scheduled tasks in the past (had a daily email briefing task that I deleted recently). Task creation has never worked since.

Environment

Claude Code on macOS (Darwin 25.2.0) Model: Opus 4.7 Expected Scheduled task registers successfully.

Actual Error message above, no task created.

extent analysis

TL;DR

The issue is likely due to a connection problem with the remote claude.ai account, and retrying the /schedule command or checking the account connection may resolve the issue.

Guidance

  • Verify the connection to the remote claude.ai account to ensure it is stable and functional.
  • Check the Anthropic API status for any ongoing issues that may be affecting the connection.
  • Attempt to create a scheduled task with a different task spec to isolate if the issue is specific to a particular task or a general connection problem.
  • Consider checking the Claude Code version and the Opus model version for any updates or known issues related to scheduled tasks.

Example

No code snippet is provided as the issue seems to be related to the connection with the remote claude.ai account rather than a code-specific problem.

Notes

The issue is reported as a regression, indicating that it worked in a previous version, but the last working version is not specified. This information could be crucial in identifying the root cause.

Recommendation

Apply workaround: Retry the /schedule command after verifying the connection to the remote claude.ai account, as the error message suggests a temporary connection issue.

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