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claude-code - 💡(How to fix) Fix [BUG] Scrolling Claude Response with Keyboard Stopped Working [1 participants]

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anthropics/claude-code#48435•Fetched 2026-04-16 07:00:14
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Keyboard arrow key scrolling through Claude responses stopped working in the desktop app (Windows 11) as of April 14, 2026. Previously I could scroll through responses using arrow keys, now it no longer responds to them. I am on a laptop, no mouse, so not being able to scroll with the keyboard arrows is super inconvenient as I have some very long Claude responses

What Should Happen?

Arrow keys should scroll Claude responses.

Error Messages/Logs

Steps to Reproduce

Chat with Claude Make a request Claude replies Click in the response area navigate / scroll with keyboard arrows keys - nothing happens

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Claude 1.2581.0 (f10398) 2026-04-14T17:16:40.000Z

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

No response

extent analysis

TL;DR

The issue can likely be resolved by investigating and fixing the keyboard event handling in the Claude Code desktop app, specifically for the response area.

Guidance

  • Verify that the issue is specific to the desktop app on Windows 11 by testing keyboard scrolling on other platforms or in the web version, if available.
  • Check the release notes for Claude Code version 1.2581.0 to see if any changes were made to keyboard event handling or response area interaction.
  • Test scrolling with other keyboard keys, such as Page Up/Down, to determine if the issue is specific to arrow keys.
  • If possible, try to reproduce the issue with a different Claude model, such as a non-default model, to see if the problem is model-specific.

Notes

The lack of error messages or logs makes it difficult to pinpoint the exact cause, and without more information about the previous working version, it's challenging to identify the regression point.

Recommendation

Apply workaround: Since the issue is a regression and the previous working version is unknown, it's best to wait for an official fix or patch from the developers. In the meantime, consider using the web version or an alternative method for scrolling through long responses.

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claude-code - 💡(How to fix) Fix [BUG] Scrolling Claude Response with Keyboard Stopped Working [1 participants]