claude-code - 💡(How to fix) Fix [BUG] Segmentation Fault when starting Claude-Code in a VM in VirtualBox

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Error Message

dmesg showed the following: [19201.369439] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication. [19636.829792] show_signal: 44 callbacks suppressed [19636.829797] traps: claude[9813] general protection fault ip:3fa7e30 sp:7ffcdfef8c40 error:0 in 2.1.138[24aa000+3c42000] [19660.699052] traps: claude[9964] general protection fault ip:3fa7e30 sp:7ffd634eddd0 error:0 in 2.1.138[24aa000+3c42000] [19921.326176] traps: claude[11015] general protection fault ip:3fa7e30 sp:7ffe34552c90 error:0 in 2.1.138[24aa000+3c42000] [20056.775048] traps: claude[11490] general protection fault ip:3fa7e30 sp:7fff53986350 error:0 in 2.1.138[24aa000+3c42000] [20109.893688] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication. [20110.038191] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication. [20271.681705] traps: claude[12365] general protection fault ip:3fa7e30 sp:7ffc217274e0 error:0 in 2.1.138[24aa000+3c42000]

Root Cause

Cannot run "claude --version" because this ends in a segmentation fault.

Code Example

dmesg showed the following: [19201.369439] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication.
[19636.829792] show_signal: 44 callbacks suppressed
[19636.829797] traps: claude[9813] general protection fault ip:3fa7e30 sp:7ffcdfef8c40 error:0 in 2.1.138[24aa000+3c42000]
[19660.699052] traps: claude[9964] general protection fault ip:3fa7e30 sp:7ffd634eddd0 error:0 in 2.1.138[24aa000+3c42000]
[19921.326176] traps: claude[11015] general protection fault ip:3fa7e30 sp:7ffe34552c90 error:0 in 2.1.138[24aa000+3c42000]
[20056.775048] traps: claude[11490] general protection fault ip:3fa7e30 sp:7fff53986350 error:0 in 2.1.138[24aa000+3c42000]
[20109.893688] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication.
[20110.038191] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication.
[20271.681705] traps: claude[12365] general protection fault ip:3fa7e30 sp:7ffc217274e0 error:0 in 2.1.138[24aa000+3c42000]
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

I use Claude-Code in a VM from VirtualBox that runs SuSE Linux. After restarting the VM, I get a segmentation fault when starting Claude. I tried to fix the issue with the help of our Windows desktop version of Claude and it suspected that Claude auto-updated to the newest version during the startup of the VM

The faulty Version is 2.1.138

The cpu type in the VM is "model name : 13th Gen Intel(R) Core(TM) i9-13950HX"

dmesg reports the following: [19636.829792] show_signal: 44 callbacks suppressed [19636.829797] traps: claude[9813] general protection fault ip:3fa7e30 sp:7ffcdfef8c40 error:0 in 2.1.138[24aa000+3c42000] [19660.699052] traps: claude[9964] general protection fault ip:3fa7e30 sp:7ffd634eddd0 error:0 in 2.1.138[24aa000+3c42000] [19921.326176] traps: claude[11015] general protection fault ip:3fa7e30 sp:7ffe34552c90 error:0 in 2.1.138[24aa000+3c42000] [20056.775048] traps: claude[11490] general protection fault ip:3fa7e30 sp:7fff53986350 error:0 in 2.1.138[24aa000+3c42000] [20109.893688] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication. [20110.038191] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication. [20271.681705] traps: claude[12365] general protection fault ip:3fa7e30 sp:7ffc217274e0 error:0 in 2.1.138[24aa000+3c42000]

When I change the link used to start Claude so that it points to the old version, Claude runs again: rm /lhome/gernjo/.local/bin/claude ln -s /lhome/gernjo/.local/share/claude/versions/2.1.120 /lhome/gernjo/.local/bin/claude

What Should Happen?

Claude should either run with the VM or detect that it cannot use the VM and not silently install.

Error Messages/Logs

dmesg showed the following: [19201.369439] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication.
[19636.829792] show_signal: 44 callbacks suppressed
[19636.829797] traps: claude[9813] general protection fault ip:3fa7e30 sp:7ffcdfef8c40 error:0 in 2.1.138[24aa000+3c42000]
[19660.699052] traps: claude[9964] general protection fault ip:3fa7e30 sp:7ffd634eddd0 error:0 in 2.1.138[24aa000+3c42000]
[19921.326176] traps: claude[11015] general protection fault ip:3fa7e30 sp:7ffe34552c90 error:0 in 2.1.138[24aa000+3c42000]
[20056.775048] traps: claude[11490] general protection fault ip:3fa7e30 sp:7fff53986350 error:0 in 2.1.138[24aa000+3c42000]
[20109.893688] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication.
[20110.038191] RPC: server eninas1b-fe.ds.jdsu.net requires stronger authentication.
[20271.681705] traps: claude[12365] general protection fault ip:3fa7e30 sp:7ffc217274e0 error:0 in 2.1.138[24aa000+3c42000]

Steps to Reproduce

  1. Run Claude Code 2.1.120 in a Virtual Box VM running SuSE Linux
  2. Restart the VM
  3. Start Claude.
  4. Results in this message: "Segmentation fault (core dumped)"

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

2.1.120

Claude Code Version

Cannot run "claude --version" because this ends in a segmentation fault.

Platform

Anthropic API

Operating System

Other Linux

Terminal/Shell

Other

Additional Information

No response

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claude-code - 💡(How to fix) Fix [BUG] Segmentation Fault when starting Claude-Code in a VM in VirtualBox