openclaw - 💡(How to fix) Fix [Bug]: The gateway keeps restarting endlessly [3 comments, 3 participants]

Apr 27 02:37:17 VM-12-15-ubuntu systemd[31223]: Started openclaw-gateway.service - OpenClaw Gateway (v2026.4.24). Apr 27 02:37:23 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:23.425+08:00 [gateway] loading configuration… Apr 27 02:37:23 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:23.598+08:00 [gateway] resolving authentication… Apr 27 02:37:23 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:23.601+08:00 [gateway] starting... Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.100+08:00 [gateway] starting HTTP server... Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.108+08:00 [canvas] host mounted at http://127.0.0.1:18789/__openclaw__/canvas/ (root /root/.openclaw/canvas) Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.184+08:00 [health-monitor] started (interval: 300s, startup-grace: 60s, channel-connect-grace: 120s) Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.688+08:00 [info]: [ 'client ready' ] Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.748+08:00 [gateway] agent model: kimi/k2p6 Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.750+08:00 [gateway] ready (8 plugins: acpx, bonjour, browser, device-pair, feishu, memory-core, phone-control, talk-voice; 8.1s) Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.753+08:00 [gateway] log file: /tmp/openclaw/openclaw-2026-04-27.log Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.757+08:00 [gateway] security warning: dangerous config flags enabled: gateway.controlUi.allowInsecureAuth=true. Run openclaw security audit. Apr 27 02:37:31 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:31.761+08:00 [gateway] starting channels and sidecars... Apr 27 02:37:32 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:32.151+08:00 [hooks] loaded 4 internal hook handlers Apr 27 02:37:37 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:37.931+08:00 [plugins] bonjour: watchdog detected non-announced service; attempting re-advertise (gateway fqdn=VM-12-15-ubuntu (OpenClaw)._openclaw-gw._tcp.local. host=openclaw.local. port=18789 state=probing) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:50.300+08:00 [error]: [ Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: AxiosError: timeout of 10000ms exceeded Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at RedirectableRequest.handleRequestTimeout (/root/.openclaw/plugin-runtime-deps/openclaw-unknown-a44f41aef101/node_modules/axios/lib/adapters/http.js:908:13) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at RedirectableRequest.emit (node:events:519:28) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at Timeout._onTimeout (/root/.openclaw/plugin-runtime-deps/openclaw-unknown-a44f41aef101/node_modules/follow-redirects/index.js:233:12) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at listOnTimeout (node:internal/timers:585:17) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at processTimers (node:internal/timers:521:7) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at Axios.request (/root/.openclaw/plugin-runtime-deps/openclaw-unknown-a44f41aef101/node_modules/axios/lib/core/Axios.js:46:41) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at processTicksAndRejections (node:internal/process/task_queues:103:5) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at runNextTicks (node:internal/process/task_queues:68:3) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: at processTimers (node:internal/timers:518:9) { Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: isAxiosError: true, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: code: 'ECONNABORTED', Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: config: { Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: transitional: [Object], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: adapter: [Array], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: transformRequest: [Array], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: transformResponse: [Array], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: timeout: 10000, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: xsrfCookieName: 'XSRF-TOKEN', Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: xsrfHeaderName: 'X-XSRF-TOKEN', Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: maxContentLength: -1, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: maxBodyLength: -1, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: env: [Object], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: validateStatus: [Function: validateStatus], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: headers: [Object [AxiosHeaders]], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: method: 'post', Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: url: 'https://open.feishu.cn/open-apis/bot/v1/openclaw_bot/ping', Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: data: '{"needBotInfo":true}', Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: params: {}, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: allowAbsoluteUrls: true Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: }, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: request: Writable { Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _events: [Object], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _writableState: [WritableState], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _maxListeners: undefined, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _options: [Object], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _ended: true, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _ending: true, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _redirectCount: 0, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _redirects: [], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _requestBodyLength: 20, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _requestBodyBuffers: [Array], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _eventsCount: 3, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _onNativeResponse: [Function (anonymous)], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _headerFilter: /^(?:Authorization|Proxy-Authorization|Cookie)$/i, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _currentRequest: [ClientRequest], Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _currentUrl: 'https://open.feishu.cn/open-apis/bot/v1/openclaw_bot/ping', Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: _timeout: null, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: [Symbol(shapeMode)]: true, Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: [Symbol(kCapture)]: false Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: } Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: } Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: ] Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:50.308+08:00 [plugins] bonjour: restarting advertiser (service stuck in probing for 12377ms (gateway fqdn=VM-12-15-ubuntu (OpenClaw)._openclaw-gw._tcp.local. host=openclaw.local. port=18789 state=probing)) Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:50.322+08:00 [plugins] bonjour: advertised gateway fqdn=VM-12-15-ubuntu (OpenClaw)._openclaw-gw._tcp.local. host=openclaw.local. port=18789 state=unannounced Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:50.324+08:00 [openclaw] Unhandled promise rejection: CIAO PROBING CANCELLED Apr 27 02:37:50 VM-12-15-ubuntu node[1630263]: 2026-04-27T02:37:50.329+08:00 [openclaw] wrote stability bundle: /root/.openclaw/logs/stability/openclaw-stability-2026-04-26T18-37-50-327Z-1630263-unhandled_rejection.json Apr 27 02:37:50 VM-12-15-ubuntu systemd[31223]: openclaw-gateway.service: Main process exited, code=exited, status=1/FAILURE

TL;DR

The OpenClaw gateway keeps restarting endlessly due to an unhandled promise rejection caused by a timeout error when trying to connect to the Feishu bot.

Guidance

• The error message AxiosError: timeout of 10000ms exceeded suggests that the gateway is timing out when trying to connect to the Feishu bot.
• The feishu plugin is likely the cause of the issue, as it is the only affected channel mentioned in the logs.
• To mitigate the issue, try increasing the timeout value or checking the network connectivity to the Feishu bot.
• The bonjour plugin is also restarting the advertiser due to the service being stuck in probing, which may be related to the Feishu bot connection issue.

Example

No code snippet is provided as the issue seems to be related to configuration or network connectivity.

Notes

The provided logs do not contain enough information to determine the root cause of the issue. Further investigation is needed to determine why the Feishu bot connection is timing out.

Recommendation

Apply a workaround by increasing the timeout value or checking the network connectivity to the Feishu bot, as the root cause of the issue is not clear from the provided information.