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claude-code - 💡(How to fix) Fix [BUG] Unexpected Logout Followed by "Credit Balance Too Low" Error

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Error Message

Claude Code suddenly logged out on its own without any action from my side. After re-authenticating, it prompted me to select a subscription plan again, and then showed a "credit balance is too low" error — even though I'm on a Pro plan and rarely hit usage limits. 5. "Credit balance is too low" error appears Claude Code should maintain the authenticated session and recognize the active Pro plan without requiring re-selection or showing a credit error. Unexpected logout → re-auth triggers plan selection prompt → "credit balance is too low" error despite active Pro subscription.

Error Messages/Logs

Fix Action

Fix / Workaround

Steps to reproduce

  1. Using Claude Code normally on a Pro plan
  2. Claude Code suddenly logs out on its own (no action triggered)
  3. Re-authenticate via claude login
  4. After authorization completes, prompted to select a subscription plan
  5. "Credit balance is too low" error appears
  6. Workaround: run claude logout → claude login again → issue resolved

Workaround Running claude logout and claude login a second time (without selecting a plan or adding API credits) resolves the issue.

Code Example

CREDIT CLAUDE IS TO LOW
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Describe the bug Claude Code suddenly logged out on its own without any action from my side. After re-authenticating, it prompted me to select a subscription plan again, and then showed a "credit balance is too low" error — even though I'm on a Pro plan and rarely hit usage limits.

The issue resolved itself after doing a manual claude logout followed by claude login again without selecting any plan or adding API credits.

Steps to reproduce

  1. Using Claude Code normally on a Pro plan
  2. Claude Code suddenly logs out on its own (no action triggered)
  3. Re-authenticate via claude login
  4. After authorization completes, prompted to select a subscription plan
  5. "Credit balance is too low" error appears
  6. Workaround: run claude logout → claude login again → issue resolved

Expected behavior Claude Code should maintain the authenticated session and recognize the active Pro plan without requiring re-selection or showing a credit error.

Actual behavior Unexpected logout → re-auth triggers plan selection prompt → "credit balance is too low" error despite active Pro subscription.

Workaround Running claude logout and claude login a second time (without selecting a plan or adding API credits) resolves the issue.

Environment

  • Plan: Claude Pro
  • Claude code

Additional context This seems like a session token issue where re-authentication incorrectly routes to API/Console billing instead of the existing Pro plan credentials.

What Should Happen?

<img width="646" height="529" alt="Image" src="https://github.com/user-attachments/assets/12189bf0-301a-4f5b-a1ea-866832581bf8" />

Error Messages/Logs

CREDIT CLAUDE IS TO LOW

Steps to Reproduce

No screenshots available, but the steps above are reproducible.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.150 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

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